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Residence Inn Louisville East

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Room & Suite (38)
Dining (12)
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Overview
  • Excellent61%
  • Very good25%
  • Average6%
  • Poor5%
  • Terrible3%
Travellers talk about
“pf changs”(4 reviews)
“front desk”(39 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (251)
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149
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All reviewspf changsseparate buildingsfront deskfull kitchenbasketball courtevery guestthe general managerquiet locationthe breakfast areagreat propertypull out couchstayed nightswould stay here againbusiness tripfree breakfastbed was comfortablebrenda
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51 - 55 of 248 reviews
Reviewed 15 May 2016 via mobile

I have stayed at many hotels in my career. I had the opportunity to stay at this Residence Inn for my son's graduation. The service overall was fantastic, but one employee deserves special mention. Brenda Turney, who took care of us at breakfast, went above...More

Thank Kevin S
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 18 May 2016

Thanks so much for posting a review! I agree, Brenda is amazing! Her special brand of caring won her Breakfast Attendant of the Year in 2013 for Residence Inn Worldwide, and we are privileged to have her here at Residence Inn Louisville East. I know...More

Reviewed 10 May 2016

The staff are all wonderful. Made us feel like family! Standout service from the General Manager Kristin, breakfast room attendant Brenda and front desk Matt. Helped us through our stay from start to finish!!

Thank Santaone
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 13 May 2016

Thanks so much for your review! We were so happy to host you on your visit to Louisville, and it is a pleasure to welcome you to our "family". We look forward to your next visit!

Reviewed 30 April 2016

Good service from Siddharth in front office. Explained about different facilities which the hotel offers. Travel tips and Tourist spots. Where to buy goods. Shopping eic. Feasible prices and weather situations. SecurityMore

Thank Madhusudhana A
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 2 May 2016

Thanks so much for your review! I'm so pleased that Sid was able to advise you on your recent trip to Louisville! We have an excellent location, being close to a lot of shopping and great restaurants, with excellent attractions like downtown and Churchill Downs...More

Reviewed 16 April 2016

This is one of the last few original-style Residence Inn, with separate buildings. The rooms are in great condition. The center building is good with an upstairs eating area for breakfast. All of the staff are truly courteous and friendly. But specifically Brenda Turney. Brenda...More

Thank Grascott
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 19 April 2016

Thank you so much for posting a review! We are so pleased that you enjoyed the unique architecture of our property, which truly offers an "apartment like" feel. Brenda and the rest of the staff look forward to welcoming you back on your next visit...More

Reviewed 5 March 2016

We stayed in a 2 bedroom suite. Loved the room! You could tell they have been doing some updating (cabinets were really the only thing left in our room that needed updated). Bed was comfortable and the suite layout was nice. The room and bathrooms...More

Thank cn767799
Response from Kristin H, General Manager at Residence Inn Louisville EastResponded 7 March 2016

Thank you so much for posting a review! I am so pleased that you enjoyed the unique architecture of our penthouse suite. We have an excellent location, with ample shopping and restaurants nearby. We hope to see you again the next time your travels bring...More

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Best Value Properties in Louisville, KY
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$121 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Louisville
#12 Family Hotel in Louisville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Business Hotel in Louisville
#12 Family Hotel in Louisville
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (79)
Room & Suite (38)
Dining (12)
Pool & Beach (1)
Family and Play Areas (1)
Questions & Answers
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Room Tips
"4th floor was nice and quiet."
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"This is the old-style Residence. 12 rooms in each separate building. All good."
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"stay someplace else"
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"ask for a ground floor room"
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