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Extended Stay America - Louisville - Dutchman

71 reviews
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Traveller (25)
Room & Suite (17)
Dining (2)
Overview
  • Excellent22%
  • Very good15%
  • Average14%
  • Poor16%
  • Terrible33%
Travellers talk about
“coffee maker”(3 reviews)
“oatmeal”(2 reviews)
“next morning”(2 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Family Rooms
Kitchenette
Pets Allowed
Wheelchair Access
2.0 Star Hotel
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Offers from Extended Stay America - Louisville - Dutchman
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (71)Write a Review
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1 - 5 of 71 reviews
Reviewed 29 December 2017

Never been so disappointed in lack of cleanliness. Had stayed at that location many times. Must be under new ownership and mgt (or lack thereof). Cannot stress more that you will be disappointed and grossed out if get a room that was ignored before they...More

Review collected in partnership with Extended Stay
Thank philipn270
Response from 00esa, Manager at Extended Stay America - Louisville - DutchmanResponded 30 December 2017

Philip, thank you for taking the time to review our hotel. We are sorry for the difficulties you experienced during your stay and please accept our sincerest apology for what transpired. Our respective team members are taking steps to ensure future guests do not encounter...More

Hotel's Favourite
Reviewed 1 November 2017

This is your place for that “at home feeling,” and getting great friendly service, convenient location, clean and spacious accommodations, at a good price. Josh, the GM, Debrah, the Asst GM, and Tara of front desk will see that your stay exceeds your expectations.More

Thank HisTraveler7
Response from 00esa, Manager at Extended Stay America - Louisville - DutchmanResponded 2 November 2017

Thank you for sharing a wonderful review of Extended Stay America. We are delighted to know you were impressed not only with your well-appointed room and our convenient location, but also with the courteous service provided by our associates. Thanks again for recognizing our great...More

Reviewed 26 November 2017

We chose to stay here because we were visiting with our big family for Thanksgiving and wanted to give the hostess a break. The mattress was the star - new and very firm. There were plates and silver available for the breakfast foods we brought...More

Review collected in partnership with Extended Stay
Thank MaryEllen D
Response from 00esa, Manager at Extended Stay America - Louisville - DutchmanResponded 27 November 2017

Thank you for choosing Extended Stay America. We are delighted to know you liked our comfortable bedding and had a pleasant time with your family. Thanks again for recognizing our reasonable value, and we hope to welcome you all on your next trip. Sincerely, Hotel...More

Reviewed 7 October 2017

First, to set expectations, this is not intended to be a five star hotel. It is a low cost extended stay hotel. I had my expectations set right off -- I usually stay in nicer places when I go to Louisville, but unfortunately my usual...More

Thank MrMach
Response from 00esa, Manager at Extended Stay America - Louisville - DutchmanResponded 8 October 2017

Thank you for your stay at our hotel. We are very disheartened to read about the problems you experienced, and we hope you will accept our sincerest apologies for what transpired. Our management team is taking steps to ensure future guests do not encounter the...More

Reviewed 7 August 2017

We stayed at this hotel for a couple of days following a convention in Downtown Louisville. We'd planned to cook dinner both nights before heading home, so ESA was a good option. The staff was friendly and responsive. Our room was immaculate and, except for...More

Review collected in partnership with Extended Stay
Thank Charles L
Response from 00esa, General Manager at Extended Stay America - Louisville - DutchmanResponded 9 August 2017

Charles, thanks for being our guest at Extended Stay America - Louisville – Dutchman. We are delighted to read you were impressed with your well-appointed room as well as our attentive service. Reviews such as yours mean a lot! We look forward to welcoming you...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Things to do
Tennis Court
Details
Price range
US$71 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$71 - US$179 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (25)
Room & Suite (17)
Dining (2)
Questions & Answers
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Room Tips
"Go to a different hotel which is what I ended up doing."
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"Ask for your needs. (Non smoking, 1st floor)"
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"Third Floor - Decide : To be grounded, slightly elevated, and or I can conquer at this level (smile)"
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"Double bed room small. Would request queen double"
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