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Hyatt Place Louisville-East

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Hyatt Place Louisville-East
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498 Reviews from our TripAdvisor Community

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There are newer reviews for Hyatt Place Louisville-East
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Showing 497: English reviews
madison, wi
Reviewed 16 May 2016

Clean, modern hotel; comfortable spacious room and beds. Terrific service with an excellent, unique breakfast. We also ordered supper from the galley; didn't expect great quality but was surprised with a good sandwich and a spinach salad that was quite special. Will stay here again on our trips south...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank badgerphil
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

We strive to have great Food & Beverage selection from our 24 hour gallery menu! So glad you enjoyed your selections!

Richmond, Virginia
Reviewed 13 May 2016

Review collected in partnership with Hyatt Hotels
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Thank utexas200
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Reviewed 13 May 2016

Bottom Line Up Front: This hotels ranks for me just below that of an average Holiday Inn Express. This is a good hotel for the price but was lacking in overall facility and design quality. I will cover both the good and bad below. The rooms themselves are very open and have plenty of room. The desk space (where I...

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Helpful?
Thank Jonathan P
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Thank you for the very detailed review! This is a great tool for me to use in helping train my staff. We will certainly address these issues. In regards to the updating; the hotel is actually slated for public space re-fresh this month!

Chicago, Illinois
Reviewed 10 May 2016

This was a very nice hotel in Louisville. My family was driving from South Carolina to Wisconsin and we used this as our mid-way stop for the night. The hotel was well-appointed and staff were friendly. The bathroom was exceedingly small (barely room for the toilet and shower) and the sleeper/sofa and king bed didn't have much separation. The bed...

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Helpful?
Thank jenj1427
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Thank you! So glad you enjoed it!

Louisville, United States
Reviewed 7 May 2016

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Howard G
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Chicago, Illinois
Reviewed 30 April 2016

I really liked this hotel, the room was huge and extremely comfortable. We only stayed for one night but we wouldn't have minded staying longer as it was a great experience. The front desk staff were really friendly and helpful, giving us some good tips on places to eat in the area. If you are looking for somewhere in Louisville...

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Helpful?
Thank SacredTrickster
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

So glad to hear!! Thank you and come see us again!

Reviewed 25 April 2016

This hotel was one of the best stays iv'e had in a while. A little overpriced, but definitely worth it. Breakfast was good and location was good. Bed were extremely comfortable. Will go back to this hotel.

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Helpful?
Thank Kelsey G
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Great to hear! Thank you so much!

Reviewed 22 April 2016

The stay started off good but went downhill after the second day. They replaced their hot water tank in the middle of the day and expected it to be finished by the time everyone was getting back to the hotel. Not the case. Had a cold shower for the next 24 hours. Plus the water was running brown. House keeping...

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Helpful?
Thank Hank H
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Dear Hank H, I wanted to apologize to you for the delay we did experience replacing our hot water tank; and the problems that stemmed from it. These things are always planned at the most optimal time to have the least impact on the guest, but we did run into some issues in this case. The hotel is prepairing to...

East Lansing, Michigan, United States
Reviewed 21 April 2016

The hotel is quiet, easy to reach by car, and comfortable. My room was clean, with modern furnishings, and had ample space for work (and enough room to comfortably seat multiple people). WiFi was down for part of one day, but fast (and free) the rest of the time. The free breakfast was tasty and filling.

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Helpful?
Thank Paul R
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Thank you for the great review! We look forward to have you stay with us again soon!

Woodbury, Minnesota
Reviewed 21 April 2016

Good location and a clean room, met or exceeded all of our expectations. Strip mall next door has a new restaurant with a great, and crowded, happy hour. Breakfast sandwich had a mayo type sauce on it I could have done without.

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Helpful?
Thank KW1984VH
Michael K, General Manager at Hyatt Place Louisville-East, responded to this review

Thank you for the awesome feedback! We usually have two different sandwiches out there; so I am sorry you didn't care for the dressing on the one you had! Please don't ever hesitate to ask a staff member....we can always make you up something else! Thank you!

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hyatt Place Louisville-East

Address: 701 S Hurstbourne Pkwy, Louisville, KY 40222-5629
Region: United States > Kentucky > Louisville > East Louisville
Price Range: $148 - $341 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hyatt Place Louisville-East 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Hyatt Place Louisville-East Hotel Louisville
Hyatt Louisville
Louisville Hyatt
Hotel Style:
#25 Family Hotel in Louisville
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Place Louisville-East staff and other travellers.
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Questions? Get answers from Hyatt Place Louisville-East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th floor was very quiet.”
 of 5 bubbles W8043XRkeithp, 11 Nov 2016 | Read review
“We had a 5th floor room and loved it!”
 of 5 bubbles , 29 Oct 2016 | Read review
“Busy street, lots of sirens”
 of 5 bubbles 592spikes, 13 Sep 2016 | Read review
“They were remodeling the 2nd floor so I recommend staying on the upper floors.”
 of 5 bubbles jeffreybX5900YV, 21 May 2016 | Read review
“Being part of the Hyatt Gold Passport, we had higher floor rooms although the place is not that big. No problems with the rooms”
 of 5 bubbles 526fredg, 2 Feb 2016 | Read review
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