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Holiday Inn Express Hotel & Suites Murray

133 reviews
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Traveller (32)
Room & Suite (27)
Dining (4)
Overview
  • Excellent46%
  • Very good29%
  • Average12%
  • Poor4%
  • Terrible9%
Travellers talk about
“in town”(13 reviews)
“hot tub”(9 reviews)
“room was clean”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Murray
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (133)Write a Review
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All reviewsin townhot tubroom was cleansausagepancake makeryogurtmotor sportsa flat screen tvrestaurants and shopsstaff was friendly helpfulnice hotelextra roomusa todaytwo queen bedsfriendliest hotelsofa sleeperbusiness trip
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41 - 45 of 133 reviews
Reviewed 8 January 2016

Our only reason for not giving the Murray HIE a 5 star rating is that we didn't take the opportunity to utilize any services besides the comfortable bed and the wonderful breakfast. Thanks so much to all of the employees who touched our stay, you...More

Thank William R
Response from Holiday Inn E, General Manager at Holiday Inn Express Hotel & Suites MurrayResponded 11 April 2016

We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests....More

Reviewed 7 December 2015

After two previous stays at the Holiday Inn Express in Murray Ky our latest stay over Thanksgiving was very disappointing. Because of a miscommunication with another guest our room was not cleaned by housekeeping. Arriving at 10:30 after a long day to find our room...More

Thank BruceK18
Response from Holiday Inn E, General Manager at Holiday Inn Express Hotel & Suites MurrayResponded 9 December 2015

I would first like to apologize hat you were unhappy with your stay. I responded to your last review 3 days ago. Our front desk is completely equipped to handle every situation when a guest is not happy in the manager's absence. It was unfortunate...More

Reviewed 21 November 2015 via mobile

We stayed at this hotel when our daughter's college soccer team was playing in their conference championship. The team stayed there as well as parents. Unfortunately my kindle fell behind the nightstand and was left behind. When I realized it, I called and was told...More

Thank Catluver1962
Response from Holiday Inn E, General Manager at Holiday Inn Express Hotel & Suites MurrayResponded 1 December 2015

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests...More

Reviewed 25 October 2015

I travel a lot for business and pleasure. This HIE is the standard that you will find in most of the HIE around the country. The great things about this hotel - the staff was extremely helpful, the breakfast was great, and the location was...More

Thank Batt2
Response from Holiday Inn E, General Manager at Holiday Inn Express Hotel & Suites MurrayResponded 26 October 2015

Thank you for your review, I apologize about our internet speed. We are working to get fiber lines ran so we can have much quicker internet. It should be active this month. I appreciate your positive comments also. We hope you will come back in...More

Reviewed 20 October 2015

We stayed here during a college visit for my daughter. The hotel was very nice. Our room, a queen suite on the second floor, was spacious and clean and the beds were comfortable. I did not notice any noise from other guests.USA Today was delivered...More

Thank Kathy S
Response from Holiday Inn E, Guest Relations Manager at Holiday Inn Express Hotel & Suites MurrayResponded 21 October 2015

Thank you for your positive review. We take pride in our hotel. I am so glad you enjoyed the breakfast, we do have quite a lot of items. Your feedback about our hotel is great. We hope you will come back and visit us in...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Spa
Details
Price range
US$112 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$112 - US$147 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (32)
Room & Suite (27)
Dining (4)
Pool & Beach (2)
Hotel & Grounds (22)
Bathroom (1)
Business Centre & Event Rooms (1)
Questions & Answers
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megirl2
7 September 2015|
Answer
Response from Martin G | Reviewed this property |
We had breakfast at the Holiday Inn Express and as hotel breakfasts go this would be considered good. For lunch at Basketball Tournament we just grabbed what was available at the facility. On the night we arrived somewhat... More
0
Votes
happy21me
14 March 2015|
Answer
Response from Stephan H | Reviewed this property |
Of the ones I saw, there are on right hand side. They also have walk in showers. They also have tubs with bars and tub seat.
0
Votes
Room Tips
"Room on the back of the hotel might be quieter than one in front, on the highway."
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"Do not go until the construction is complete."
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"Third Floor"
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"Do Not book while under construction"
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