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Candlewood Suites Paducah

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105 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Reviewed 25 October 2016 via mobile

Appears that our room had been completely updated recently and it was done very nicely. Room was clean and offered many amenities. Customer service at check in and check out was friendly and courteous. I would recommend to others.

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Helpful?
Thank Barry B
Erin R, General Manager at Candlewood Suites Paducah, responded to this review

Hello Barry B. Thank you for taking the time to let me know that you enjoyed your stay with us. Your opinion is very important to us and providing excellent customer service is one of the things we pride ourselves in. We hope to see you again the next time you are in Paducah. Please feel free to contact me...

Nashville
Reviewed 7 October 2016

I realize when you have hotels where there are small kitchens in the room, there is a great possibility of bugs. I was greeted my last morning there by a couple of German cockroaches scurrying across the countertop. I just can't get past that. The room was nice, the bed comfortable--all the things you look for in a hotel, but...

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Helpful?
Thank Susan P
Erin R, General Manager at Candlewood Suites Paducah, responded to this review

Dear Ms. Susan, Thank you for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I would like to offer you my sincerest apologies for failing to meet your expectations regarding our hotel. I wanted to let you know that as soon as...

Atlanta, Georgia
Reviewed 12 September 2016

This is a dated Candlewood property - beaten down and tired, smaller rooms than their newer hotels, . And, it allows smoking. They advertise that the 4th floor is half non-smoking and have non-smoking rooms on that level. We got one of those, and by 7pm it was like being in the smoking lounge in an airport as the smoke...

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Helpful?
Thank BirdieBeaBo
Management response:

Dear Valued Guest, I would like to offer you my sincerest apologies for failing to meet your expectations regarding our hotel. I wanted to let you know that in the near future our hotel will be going through a renovation and we will no longer have a smoking floor. Once again, thank you for taking the time to provide your...

Reviewed 7 September 2016

The service was great, and the staff was also wonderful. But I must say: This is an extended stay hotel. We went for a family reunion and this is where the host booked the room. We were unaware that this was an extended stay property when making the reservations. Had we known we might have stayed elsewhere, but not because...

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Helpful?
Thank Laura A
IHGService, Guest Relations Manager at Candlewood Suites Paducah, responded to this review

Dear Laura A, Thank you for taking the time to express your thoughts and concerns. We are pleased to know you liked the service you received. On the side note, we are sorry you were not well satisfied with our housekeeping schedule. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Your review...

New Bern, North Carolina
Reviewed 13 August 2016 via mobile

This hotel offers everything everyone else mentioned including courteous staff members. They allow pets and they include everything you need like dishwashing liquid, towels, silverware, bowls etc. they also have State and government rates available. We will definitely be back!

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Helpful?
Thank Angela J
Atlanta
Reviewed 20 July 2016

This hotel offers either 2 Queen Beds or a King Bed with a kitchenette. It is a very comfortable room and a clean property! The front desk staff is very courteous and accommodating! It is close to everything in Paducah including the Mall and lots of restaurants. It is conveniently located right off Interstate 24.

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1Thank Rita W
Wisconsin, USA
Reviewed 8 July 2016

We stayed here while traveling with a small dog and was treated well. Place seems new and mattresses were very comfortable (new I believe). No breakfast available in the morning and when we asked the front desk for local pizza options, we were told a chain name.

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Thank sunut8
New Bern, North Carolina
Reviewed 28 June 2016 via mobile

Im currently staying at the Candlewood suites in Paducah. Were staying on the 4th floor and it stinks like cigarettes. I'm not sure if there are smoking rooms on the same floor, but someone is really smoking it out. The rooms have kitchenettes, which feature a full size fridge, stove top, sink, microwave, and dishwasher. I like that you can...

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Helpful?
1Thank CBarr617
IHGService, Guest Relations Manager at Candlewood Suites Paducah, responded to this review

Dear CBarr617, Thank you for writing a detailed review about your stay at our hotel. Providing excellent customer service is one of the things we pride ourselves in and we are sorry to read that in this case you feel we have fallen short of your expectations. Please accept our sincerest apologies for the room quality or cleanliness issues you...

Las Vegas, Nevada
Reviewed 28 June 2016

Stayed at this hotel for an extended period due to relocating for a job. Customer service was good/excellent. The room was clean and very neat anything we needed was attended to. Close to expressway and to job site...

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Helpful?
Thank lindakerr8
Olathe, Kansas
Reviewed 20 June 2016

First I would like to say the customer service I received here was good. My problems came from the room and parking. I booked this hotel through the IHG app for our return home trip. When I arrived the parking lot was being resurfaced and there was no parking on the front side of the hotel. I parked in the...

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Helpful?
Thank Jason C
IHGService, Guest Relations Manager at Candlewood Suites Paducah, responded to this review

Dear Jason C, Thank you for taking the time to write a review about your stay with us. We are happy to know that you found our rooms to be clean and we certainly appreciate your nice feedback on our service level. On the other hand, we would like to apologize for not living up to your expectations regarding our...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Make yourself at home at the Candlewood Suites in Paducah, Kentucky. Guests looking for Paducah hotels will feel right at home at the Candlewood Suites hotel in Paducah, Kentucky. Our new hotel is located just minutes from many local businesses and attractions and is perfect for every visitor to Paducah. Leisure travelers in Paducah will enjoy our hotel's convenient location near downtown Paducah and attractions including Paducah Lower Town Arts District, Carson Fair Rivers Center, the AQS National Quilt Museum and Harrah's Casino. For those who want to spend time outdoors, the Drake Creek Golf Club, Kentucky Lake and Barkely Lake are just a short drive away. Businesses such as the United States Enrichment Corporation, Briggs and Stratton, Dippin' Dots Headquarters, Lourdes Hospital and Western Baptist Hospital are all just minutes from our hotel in Paducah. Business travelers will find it easy to stay connected since each of our suites features free high-speed Internet access. During your stay in Paducah, our hotel offers all the amenities you want to help make you feel at home. Each of our suites features a fully equipped kitchen, and the Candlewood Cupboard in our lobby offers a variety of food and sundry items for sale. The complimentary laundry facility and the fitness center are open 24 hours, and guests can also check out free movies from our hotel's lending library.When you stay at our Paducah hotel, Consider Us Home. ... more   less 

Additional Information about Candlewood Suites Paducah

Address: 3940 Coleman Crossing Cir, Paducah, KY 42001-6516
Region: United States > Kentucky > Paducah
Price Range: $128 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Paducah 2.5*
Number of rooms: 85
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Also Known As:
Paducah Candlewood Suites
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Paducah staff and other travellers.
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Questions? Get answers from Candlewood Suites Paducah staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that is not on the highway side - noisy”
 of 5 bubbles BirdieBeaBo, 11 Sep 2016 | Read review
“3rd flood had new mattresses”
 of 5 bubbles sunut8, 7 Jul 2016 | Read review
“Do not recommend this hotel. If you insist to go- ask for the room away from highway.”
 of 5 bubbles golfyuet2015, 6 May 2016 | Read review
“If you experience lag in internet, check the board in your suite for a provided Ethernet cable.”
 of 5 bubbles JanellT89, 15 Oct 2015 | Read review
“They ask if you would like 1st or 2nd floor. If you're sensitive to noise, might want to request the 4th. Only ice maker is on the 3rd.”
 of 5 bubbles Zcomstock, 2 Aug 2015 | Read review
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