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All reviewsfront deskmorning breakfast isgreat hotelwalk in showerfresh baked cookiesthe staff was super friendlyoutdoor poolvery pleasant staybreakfast staffstayed two nightsthe entire staffthe breakfast areagreat breakfastoff the highwayfree breakfastshort driveshower head
This hotel is right off the interstate and near a bunch of stores and restaurants. The breakfast was fantastic as usual. Most of the staff that I encountered was very friendly. Everything was clean and comfortable. THE POOL IS OUTSIDE (that's not a complaint I...More
Was in town on business and stayed at this hotel. The staff is so sweet, definitely Southern Hospitality around here! Room was comfortable and well-equipped. They do have a nice gym that I used every day that I was in town. Plenty of restaurants nearby...More
Response from Cary A, General Manager at Holiday Inn Express Hotel & Suites Paducah WestResponded 23 May 2018
Thank you for staying & providing wonderful comments regarding the Staff & Facility. Great to hear you enjoyed your visit with us while here in Paducah on business. We certainly appreciate your recommendation & look forward to seeing you again here at the Holiday Inn...More
This place is probably the most friendly hotel I’ve ever stayed in. Every single employee we encountered was so nice and helpful!! The front desk girls working on Tuesday night (July 9th) at 9pm were THE BEST!!!! After a 13 hour day of driving, it...More
The staff is very friendly and welcoming! Our kids love the outdoor hotel pool and they also offer a few floaties, goggles, toys etc. in the bin on the pool deck! Our very favorite part of staying there are the warm cookies served in the...More
Response from Cary A, General Manager at Holiday Inn Express Hotel & Suites Paducah WestResponded 2 weeks ago
Great to hear you & your family had a wonderful time while you were with us! Our outdoor pool area is certainly inviting & gets a lot of use this time of the year. Glad that you were able take advantage of it and of...More
This hotel appears to be fairly new. The common areas and rooms are clean, and the staff is well-trained. Everyone we encountered greeted us with a smile. There were a few small things that detracted slightly from the experience: the third-floor ice machine room was...More
Thank Mark K
Response from Cary A, General Manager at Holiday Inn Express Hotel & Suites Paducah WestResponded 3 weeks ago
Thank you for choosing to stay with us & sharing your guest experience with our facility! I certainly want to thank you letting us know about the ice machine issue & let you know that it did get resolved. I will be working with the...More
The closest shopping near the motel is about a quarter to half mile away. If you are young and inergetic and don't mind dodging traffic you can walk to the shopping areas in town. However, I wouldn't recommend that you do it!
No, that certainly is not a common question regarding the bedding. We have recently made a change to how air flows in our guestrooms. That small change should help our rooms smell even fresher. Great to hear that you enjoyed... More
No, that certainly is not a common question regarding the bedding. We have recently made a change to how air flows in our guestrooms. That small change should help our rooms smell even fresher. Great to hear that you enjoyed the comfort of our mattresses. That is a very common guest compliment!