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We have stayed at this hotel twice already. The staff are professional, the rooms are clean, and the rates are very attractive. The hotel is going through a renovation and I can only imagine that the quality of both product and service is going to...More
Response from Amanda B, Guest Relations Manager at Comfort Inn PaducahResponded 2 days ago
Thank you so much for staying and for your 5 Star review. We are very happy to hear that you enjoyed your stay multiple times. We will share your kind review with the staff. We truly hope to see you again in the near future.
upon arriving checked in pretty quick they got us in early was happy with that.when I made the reservation I was told I did have a room with a jaccuzzi.went up to my room was very excited no jacuzzi.the towels was thrown on the bench...More
Thank Jennifer K
Response from Amanda B, Manager at Comfort Inn PaducahResponded 4 weeks ago
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More
We stayed here two Sat nights in a row. During that week the Sleep Inn morphed into a Comfort Inn.
First stay: Planned to use points. Clerk did not know how to do that or how to determine if we had any points. One grab...More
Thank David C
Response from JItendra P, Manager at Comfort Inn PaducahResponded 3 July 2018
I appreciate your review and feedback. I do believe you have mistakenly review our hotel however - we have been a Comfort Inn since 2007, so no morphing recently. We are our however doing a full renovation of our hotel, that is set...More
Loved this hotel! Our room actually turned out to be sort-of-a-suite: we had two double beds as well as a partial walk separating it from a desk area, with a second TV and a sofa. We were really sorry we were only staying one night!...More
1 Thank swpavisitor
Response from Amanda B, Guest Relations Manager at Comfort Inn PaducahResponded 11 May 2018
Thank you so much for staying and for your excellent review of the hotel! We are very happy to hear that you enjoyed your stay. Glad you got to use the indoor pool and fitness center as well. We agree about the staff and are...More
We were on the road 3 days to Paducah for the annual quilt show. We had intended to use the guest laundry but when we got there the desk clerk told us it was being renovated. She was very rude and just gave us an...More
Response from JItendra P, Manager at Comfort Inn PaducahResponded 3 May 2018
Thank you for your review and feedback. Again, please accept my apologies for the communication between you and one of our front desk clerks. She is no longer with the company.
I am glad that you enjoyed the rest of your stay however,...More