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This 1-night stay was part of an 18-day roadtrip, exclusively at Marriott-branded hotels. Lovely lobby area. Upstairs could use some updates, especially with the carpets. Gentleman at the front desk was very friendly.More
Response from UncleTrvlngMatt, Front Office Manager at Courtyard PaducahResponded 10 July 2015
Thank you for stopping over and spending a night with us on your 18-day roadtrip! I remember visiting with you in the lobby and was a little jealous that I couldn't join you on your adventure across the country!
You're absolutely correct that...More
Upon arrival, room given was not what I reserved. Took at least 20 minutes to change rooms. Room was never a comfortable temperture. At arrival, room was humid and hot. The room didn't cool down until late in the night. No matter how low the...More
1 Thank Lgp1003
Response from Matt R, Front Office Manager at Courtyard PaducahResponded 28 June 2015
Thank you for your candid feedback regarding your stay with us. It is through honest reviews like yours that we are able to improve our staff and our facility. While I can't give a reason that it would have taken 20 minutes to...More
had some trouble with the reservation but the weekend manager? "wife says Patrick" was a great guy. He took great care of us friday night and was there again to see us off on saturday morning. didn't eat in the bistro this trip as we"...More
Thank Donny J
Response from Andra C, General Manager at Courtyard PaducahResponded 22 June 2015
Thank you so much for taking the time to let us know about your recent stay. We appreciate your loyalty and your feedback. Our goal is to provide everyone who stays with us an experience that exceeds expectations and I am proud that your experience...More
Do yourself a favor and stay somewhere else. This hotel lobby looks clean and trendy, but the rooms are completely unsatisfactory. We stayed here while on a roadtrip as an overnight stop, so expectations were not high and we were completely underwhelmed. The beds are...More
1 Thank TravelersfromOz2014
Response from Andra C, General Manager at Courtyard PaducahResponded 11 June 2015
Thank you for taking the time to let us know about your recent stay. I would like to offer a sincere apology that we were unable to exceed your expectations. All of your feedback has been routed to the appropriate hotel team to ensure that...More
From the moment we called to confirm our reservation, we were treated terribly. We were told the hotel was full and that they could not upgrade us to a king room. There was hardly anyone in the parking lot. The room has not been renovated...More
Response from Andra C, General Manager at Courtyard PaducahResponded 10 June 2015
Thank you for taking the time to let us know about your recent stay. I would like to apologize that we were unable to exceed your expectations. It is our goal to provide exceptional service to all of our guests. I am very sorry that...More
US$94 - US$192 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#12 Business Hotel in Paducah
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Courtyard By Marriott Paducah West Hotel Paducah ,