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Comfort Suites

83 reviews
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Traveller (10)
Room & Suite (18)
Dining (3)
Overview
  • Excellent49%
  • Very good28%
  • Average19%
  • Poor2%
  • Terrible2%
Travellers talk about
“bagels”(7 reviews)
“stayed here”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (83)Write a Review
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LanguageEnglish
39
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2
Show reviews that mention
All reviewsbagelsstayed herethe breakfast areasausagefresh fruitfront desknice sizestay there againbed was comfortablesitting areastaff was very friendly and helpfulrooms are largecleaning staffwaffle makervery nice stayhot tubnew carpet
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11 - 15 of 83 reviews
Reviewed 11 May 2017 via mobile

Front desk help were very efficient for both check in & out for a 1 night business trip with early checkout, as well as providing suggestions for dinner! Breakfast included muffins, bagels, waffles, cereal, fruit, bacon, omlets, and gravy. All staff were very courteous and...More

1  Thank Tam41093
Response from Pansy S, General Manager at Comfort SuitesResponded 11 May 2017

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed 23 April 2017

We arrived and I had made a reservation for the day before we arrived! The lady at the desk figured that out and she checked and found out they didn't change me for my no arrival....which was very nice. They had a cancellation and were...More

1  Thank Lasseter4242
Response from Pansy S, General Manager at Comfort SuitesResponded 11 May 2017

Thank you so much for your wonderful review! I am so glad that you had an excellent stay.That means a great deal to us! I will be sure to share all of your kind words with our team, as they will be just as thrilled...More

Reviewed 15 April 2017

this hotel is clean modern and nice , not pet friendly but if you have ptsd or therapy dog allowed which is great since I need my dog for health reasons , breakfast was good , and rooms and bathroom clean if you have a...More

1  Thank harry554
Response from Pansy S, General Manager at Comfort SuitesResponded 17 April 2017

Thank you so much for all of your kind words. I am so happy to see that your enjoyed your stay and that you found your guest room satisfactory. We strive to ensure the very best in quality and comfort for all of our guests....More

Reviewed 14 April 2017 via mobile

Is this the #1 hotel in Prestonsburg, Ky? All I can offer as a critique is it is "worn out". It's best days are behind it. Hey management put some money in the place. With MAC next door I know you have a lot of...More

Thank dusty394
Response from Pansy S, General Manager at Comfort SuitesResponded 17 April 2017

Thank you so much for taking a moment to share your feedback with us regarding your recent stay. We apologize for the smoke smell, we have a 100% smoke free policy but unfortunately some guest still violate that rule. I'm very excited about some updates...More

Reviewed 23 February 2017

Rooms were very clean and spacious. The room had a refrigerator, microwave and seating area with a couch.The staff was wonderfully attentive. Even though the wife booked the wrong date they accommodated us. Heated pool with hot tub, workout room and breakfast in the morning...More

Thank CarmaAllen
Response from Pansy S, General Manager at Comfort SuitesResponded 23 February 2017

Thank you so much for taking a moment to share your experience with us! I am thrilled to see that you enjoyed your stay. Thank you for mentioning our wonderful staff I will be sure to pass on your kind words. We hope to have...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Details
Price range
US$85 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$85 - US$120 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (10)
Room & Suite (18)
Dining (3)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"As it sits back off the highway, I would think any room would be quiet."
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"Our second floor room faced the highway and the room was very quiet."
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"Okay sleeping rooms but don't count on the advertised features"
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"any room is good"
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