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BEST WESTERN Richmond Hotel

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303 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Richmond Hotel
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Showing 303: English reviews
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 August 2016

If you are visiting eastern Kentucky university this hotel is for you. It is almost across the street. We used points, so our stay was free, but the rates were competitive with all the other hotels in the area. It was very clean, good free breakfast and easy access off freeway. There are many restaurants and fast food chains nearby... More 

Helpful?
Thank David and there... M
Cynthia W, Front Office Manager at BEST WESTERN Richmond Hotel, responded to this review

David, Thank you for staying with us and leaving us a wonderful review for our hotel! This is very important to us. We work very hard to ensure that our guests have a clean and comfortable stay. *We are conveniently located at exit 87 off I75 , which is about a mile from Eastern Ky University. Within a one mile... More 

1 review
Reviewed 12 August 2016

We chose this hotel from reviews on Trip Advisor. While driving back home. All of the reviews commented they were impressed with how clean the hotel, helpful staff, and a very good breakfast. We found this to be true. While checking out, Cindy asked us if there was anything that wasn't working properly. Who better to know, than people who... More 

Review collected in partnership with Best Western

Helpful?
Thank C H
Matthew V, Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Valued Guest - Thank you for staying with us and trusting TripAdvisor reviews!! We've worked hard and continue to work hard to keep a good reputation and turn out a good product with those who stay with us! I hope others come stay with us knowing they will receive exactly what you did! A clean hotel, helpful staff and... More 

Lancaster, Ohio
1 review
Reviewed 10 August 2016

Great staff, but, I wish there was a way to get a little more than a grab and go for us early risers.or perhaps a light dinnerbar.the pool and all the areas are clean.its very close to many restaurants.

Review collected in partnership with this hotel

Helpful?
Thank N3296LXchuckm
Matthew V, Manager at BEST WESTERN Richmond Hotel, responded to this review

Dear Valued Guest - Thank you for staying with us leaving us a great review on the staff and cleanliness of the hotel! Both of these areas are very important to us and have a huge impact on our guest's stay. We also appreciate the feedback on providing a light dinner or an earlier breakfast! Currently, our breakfast opens at... More 

Albany
Level Contributor
5 reviews
Reviewed 9 August 2016

Been staying here for years. No bid frills but a clean room great service. Only complaint in leaving the parking lot on busy days due to a bad intersection. Other than, that I totally reccomend this motel

Review collected in partnership with this hotel

Helpful?
Thank Bill H
Sydney B, Sales/Marketing at BEST WESTERN Richmond Hotel, responded to this review

Bill, Thank you for not only staying with us, but for being a loyal hotel guest! Our staff works hard to provide clean rooms and a friendly service. I am glad to hear that you found the service to be up to your expectations. Thank you for taking your time to leave the hotel a review! Please come back and... More 

Cartersville, Georgia
1 review
Reviewed 9 August 2016

Clean hotel. Very Friendly staff. Big hotel but there is Easy access to rooms with luggage. Slept well. Breakfast was good. Lots of choices. Easy access off 75. Would stay here again. My daughter was impressed that they had Pantene shampoo and conditioner. Lol

Review collected in partnership with this hotel

Helpful?
Thank jomlapp72
Sydney B, Sales/Marketing at BEST WESTERN Richmond Hotel, responded to this review

Valued guest, Thank you for staying with us! We are happy to hear that the hotel was up to you and your daughters expectations. We try our best to provide clean rooms and friendly service that is up to our guest's standards. Our breakfast is one of our best amenities because we want our guest to start their day off... More 

Livonia, Michigan
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 August 2016

This appears to be an older facility but is pretty well maintained. The staff was very helpful. When we found that there was no remote for the TV, a quick call to the desk had a nice lady from Housekeeping there in just a couple of minutes with a controller. Unfortunately, the microwave was on its last legs and there... More 

Helpful?
Thank Mike K
Sydney B, Sales/Marketing at BEST WESTERN Richmond Hotel, responded to this review

Mike, Thank you for staying with us during your time in Richmond! We want our guest standards to be met or exceeded, and our staff works hard to provide friendly service, and is always happy to help. We apologize that there were any minor issues at all. I am happy to hear that you were able to take advantage of... More 

Ashland, Ohio, United States
1 review
Reviewed 8 August 2016

This was an awesome stay. Front desk was very helpful and took care of our needs. Within walking distance to about 5 restaurants. Quiet comfortable room. Very nice bed. We stayed at the Crown Plaza in Atlanta and this room was 95% as good as that room for half the cost!

Review collected in partnership with Best Western

Helpful?
Thank Tobin W
Sydney B, Sales/Marketing at BEST WESTERN Richmond Hotel, responded to this review

Tobin, Thank you for staying with us! I am pleased to hear you found friendly staff to greet you at the front desk. Located right off of the interstate and not far from dining and shopping, our location is nice and I glad you got to take note of the restaurants near by! Thank you for taking time to review... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 August 2016 via mobile

Our room was very clean. Missie working the front desk was very accommodating. The continental breakfast was excellent. It was a buffet with eggs, sausage,hash browns and more. This is right off the interstate - great rates and friendly staff.

Helpful?
Thank Sweetheart1989
Sydney B, Sales/Marketing at BEST WESTERN Richmond Hotel, responded to this review

Valued guest, Thank you so much for staying with us! I am glad you found friendly service and a clean room. Our staff works hard to provide service that is up to our guest standards. We are also glad to hear you got to take advantage of our hot breakfast. It is one of our best features along with the... More 

Los Angeles, California
Level Contributor
3 reviews
3 hotel reviews
Reviewed 1 August 2016

Excellent hotel, very good value for money. Lobby very nice, roomy. Well maintained. Room was very clean, well appointed, and with a mini-fridge and microwave. Room large and beds were firm. Breakfast was very good, with plenty tables and chairs to sit.

Review collected in partnership with Best Western

Helpful?
Thank Ronsladky
Matthew V, Manager at BEST WESTERN Richmond Hotel, responded to this review

Ron - Thank you for staying with us for leaving such a great review!! I will definitely share your kind words with our staff as they are the ones who work very hard to make sure you have the great stay like you did!! Please come back and see us!! We look forward to seeing you again!! More 

Level Contributor
6 reviews
Reviewed 31 July 2016 via mobile

Started with a great price.friendly staff. Got to the room everything was clean .large HD TV with free on demand .bathroom clean and since I am 6ft 2 .high shower head didn't have to duck.pool and hot tub area clean.then to top it off hot breakfast .eggs, sausage, gravy potatoes and waffles. I would recommend this hotel to anyone coming... More 

Helpful?
Thank Joe W
Sydney B, Sales/Marketing at BEST WESTERN Richmond Hotel, responded to this review

Joe, Thank you for staying with us during your stay in Richmond! I am very please to hear that your stay was up to your expectations, and started off good! We work hard to provide friendly service, clean rooms and try our best to exceed our guest standards. Thank you for the recommendation and for taking your time to review... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Best Western hotel is located in the historical town of Richmond, Kentucky, and is right off of Interstate 75. Our prime location puts us 0.5 Miles from Eastern Kentucky University (EKU), and 0.3 Miles from our new shopping center, which includes Cinemark Movie Theatre, great restaurants, shops and more. Besides shopping and the movies, we are also located close to many historic sites, as well as other activities such as horseback riding, water parks, or performances at EKU's Center for the Arts. Our 80 rooms hotel has two floors, and an assortment of clean, cozy room types to fit each guest needs. All rooms in our hotel are interior rooms and can only be accessed with a room key, for your convenience and safety. Also, we also provide free parking. We offer a deluxe breakfast that serves a variety of items every day such as biscuits and gravy, sausage, eggs, fresh made waffles, fresh fruit, assorted danish, bagels and creme cheese, hot and cold cereals, assorted juices, milk and coffee. Finally, our indoor pool is open from 7:00 AM to 11:00 PM daily, our hot tub/spa is also in this area, and our Fitness center opens 24 hours a day, 7 days a week. ... more   less 

Additional Information about BEST WESTERN Richmond Hotel

Address: 100 Eastern Bypass, Exit 87-of I-75, Richmond, KY 40475
Region: United States > Kentucky > Richmond
Price Range: $108 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Richmond Hotel 2.5*
Number of rooms: 80
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Richmond Hotel staff and other travellers.
7 questions
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Danville, Kentucky
Berea, Kentucky
9 months ago
Nerja, Spain
6 months ago

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Questions? Get answers from BEST WESTERN Richmond Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms were very neat and clean”
 of 5 bubbles 15donaldw, 5 Oct 2016 | Read review
“Mattress could be a little softer”
 of 5 bubbles 732cathyg732, 4 Oct 2016 | Read review
“No additional comments”
 of 5 bubbles billr166, 3 Oct 2016 | Read review
“No elevators. Only 2 stories. Te to stay on first floor if you have heavy luggage. ”
 of 5 bubbles tg7827, 26 Sep 2016 | Read review
“If you have kids you might want to request closer to the pool.”
 of 5 bubbles gmberry2, 13 Sep 2016 | Read review
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