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BEST WESTERN Shelbyville Lodge

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352 Reviews from our TripAdvisor Community

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Showing 352: English reviews
Reviewed 2 weeks ago via mobile

After a long day we decided to get a room and sleep a few hours. This hotel looks clean and the reviews wasn't real bad so we reserved. When walking into the room it felt to be zero degrees. We turned the heat on and it didn't seem to be getting warm at all. Turns out the window was wide...

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Helpful?
Thank Crystal C
NY, United States
Reviewed 2 weeks ago

Not happy. Dirty hotel, and rooms. Many items in our room not working properly. No one seemed to care, except for one very nice housekeeping woman. (I wish I had gotten her name)who did her best to help us out.

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Thank 57lauriew
Reviewed 2 weeks ago via mobile

They have renovated most of this hotel. When they used the shower in the room above me it sounded as though they were jackhammering the floor the entire time. I can also hear every word anyone said in the hallway. Smoking is allowed upstairs, however when I entered the hotel near my room downstairs, the smoke smell was terrible. There...

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Thank Chris F
Mount Vernon, Indiana
Reviewed 3 weeks ago

Friendly staff. Breakfast closed early. Nice place for the money and good location. Staff corrected the problems we had and was very friendly about it. Would stay here again but would check room first.

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Thank Magicdd
Scottsdale, Arizona
Reviewed 3 weeks ago via mobile

We have stayed at this facility and vowed never to return, but due to circumstances, we went back. We were pleasantly surprised with the facility. The hotel was modernized, the rooms clean and the breakfast very adequate. The staff were helpful and respectful.

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Thank 7514desert
St.Louis, MO, United States
Reviewed 3 weeks ago

I have stayed in this hotel before and I always enjoy it. The beds are VERY comfortable and the staff friendly. No elevator, but only two floors. Easy access due to multiple entrances. The biscuits and gravy are great!

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Thank David R
Catharpin, Virginia
Reviewed 2 November 2016

The room was spacious and clean. The bed was comfortable. The hotel was quiet. The breakfast was a good continental breakfast. The staff was pleasant and helpful. The location was close to the main highways. There are plenty of stores and restaurants in the vicinity. Would stay there again.

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Thank Rich M
Reviewed 31 October 2016 via mobile

I want to thank Jerri and her staff for making my stay at the hotel enjoyable. They went above and beyond to make feel at home for the 9 weeks i was away from home. Thank you all. Leonard Mathiews Werner Ent. Driver

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Thank Lemtb99
NORWALK, United States
Reviewed 31 October 2016

Was in Shelbyville for family wedding and this hotel was perfect! Clean, comfortable and quiet! Was close to where I needed to be and there was great shopping nearby too! I love staying someplace where you can just go down and get breakfast when you get up. Perfect!

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Thank Claudia S
Hope, Indiana
Reviewed 25 October 2016

Adequate accommodations, but staff was unable to process our $50 coupon we had earned through rewards program. Management had not given them password to process coupons creating problems for the employees and the guests. Had to discuss upon checkin and again at checkout as it had not been addressed overnight as promised. Breakfast shut down precisely at 9:00am, not even...

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Thank Patricia S
gmbwtdl, General Manager at BEST WESTERN Shelbyville Lodge, responded to this review

We apologize for the confusion regarding the travel card. To be honest, Best Western Corporate is currently updating their website which in turn created issues with logging in. I did review your folio and the travel card has been processed. We pride ourselves on giving great service, so we will discuss the matter with the new Breakfast Attendant. We hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Shelbyville Lodge

Address: 115 Isaac Shelby Dr, Shelbyville, KY 40065-9128
Region: United States > Kentucky > Shelbyville
Price Range: $101 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Shelbyville Lodge 2.5*
Number of rooms: 79
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Also Known As:
Best Western Shelbyville
Shelbyville Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Shelbyville Lodge staff and other travellers.
2 questions
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2 months ago
Slinger, Wisconsin
over a year ago

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Questions? Get answers from BEST WESTERN Shelbyville Lodge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This was a quiet hotel. I was on first floor and didn't hear other guests or traffic. I think all the room would be fine.”
 of 5 bubbles Jshaffer2712, 30 Sep 2016 | Read review
“First floor unless you don't mind carrying your bags up stairs.”
 of 5 bubbles billgo, 3 Sep 2016 | Read review
“Stay away from the steps.”
 of 5 bubbles KenB176, 29 Aug 2016 | Read review
“We've always stayed on first floor and never had a problem with noise.”
 of 5 bubbles mickey86fan, 20 Jul 2016 | Read review
“i like staying on the 1st floor”
 of 5 bubbles callen669, 19 Jul 2016 | Read review
5 of 5
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