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Best Western Somerset

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Traveller (20)
Room & Suite (13)
Dining (3)
Certificate of Excellence
Certificate of Excellence
Property amenities
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Meeting Rooms
Tennis Court
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Smoking rooms available
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Special Offer:BOOK DIRECT & SAVE
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21Room tips
Traveller rating
  • 169
  • 48
  • 12
  • 8
  • 6
Time of year
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  • English
Popular mentions
I stayed here on a business trip for two nights. The rooms were clean (no weird smells, I promise) and had a microwave and mini fridge--a must for being on the road for long stretches of time. Honestly, the very best part of the visit was the front desk associate, Major, who
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Response from THGHOTELS, Front Office Manager at Best Western Somerset
Responded 27 Nov 2018
Ashley, Thank you all so much for choosing to stay with us while you were in Somerset. We are beyond thrilled to hear you enjoyed not only your welcome but the entire stay! The staff work very hard to provide an excellent experience for every guest. Special recognition will be provided to Major for his outstanding service. We wish you the very best on your tour and hope to see you the next time you are in Somerset! -The Friendly Faces of Best Western (Somerset)
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Hotel's Favourite
Came in on Friday around 8 or 9 at night. Walk in and was wall to wall people so I stood there and could hardly see the poor desk clerk, them guest was really giving him a hard time when he did finally see me, he looked up and smiled at me and told the people that was giving him
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Response from Ameet P, Public Relations Manager at Best Western Somerset
Responded 18 Oct 2018
JLCNNTravel, WOW! Thank you so much for writing about your experience here at our hotel. We are very glad Major took great care of you. I hope that next time you will be able to stay with us! Should you ever be in the area, please give us a call! We'd love to see you again. Best, Ameet P Public Relations Manager For Reservations - 606-677-9000
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Very nice and helpful staff. The breakfast was very good and staff there were very friendly and helpful. I enjoyed my stay here and will return due too the service recieved.Rooms are very clean and well maintained.Check in was very easy and was just an overall good experience.
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Review collected in partnership with Best Western
Response from Roving796348, Public Relations Manager at Best Western Somerset
Responded 29 Oct 2018
Dear guest, Thank you so much for the positive review, it is always a delight to receive such positive feedback. Our staff are committed to your satisfaction. We hope to see you again in the near future! -Best Western of Somerset
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Had a king non-smoking room reserved. Strange musty or moldy smell was overpowering. They moved us to a first floor double queen. It smelled much less but still musty. There was a dehumidifier in the room. Parking lot not accommodating for bringing a boat.
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Response from Ameet P, Public Relations Manager at Best Western Somerset
Responded 18 Oct 2018
Michele W, Please let me be the first to apologize about your experience. Unfortunately, the humidity levels in our area have been at record highs and are too much for some of our units to filter out. Upon talking to other experts in our industry, it seems to be a common problem in the south-east. We are prepared, as you mentioned, with dehumidifiers and are working with our vendors to see if any AC unit modifications may help. We hope to see you again soon! Ameet P Public Relations Manager For Reservations - 606-677-9000
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Stayed for a night on a road trip. Hotel was clean and comfortable. Staff was very friendly and helpful. Nice breakfast, and wifi signal was good. A.C> unit in the room was a little noisy, and one of the two beds in the room had quite a valley in the middle, and was very
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Response from Ameet P, Public Relations Manager at Best Western Somerset
Responded 18 Oct 2018
Rob, Thank you for writing about your stay. We will investigate the AC unit and mattress, thank you for pointing that out to us! Here at the Best Western Inn and Suites, we appreciate candid feedback as it only helps us get better. We hope to see you soon! Ameet P Public Relations Manager For Reservations - 606-677-9000
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king bed...VERY SOFT
Do you allow medium size dogs?
Joanne, Unfortunately, the only pets we accept are service pets. If your pet is a service animal, please be sure to provide proper documentation at check-in. I apologize for any inconvenience. Regards,
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Do you allow dogs? Not a big dog. Medium.
Don't know call them at 606 677 9000
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"Room #101 accommodates needs for handicapping conditions. It is spacious, comfortable, and quiet."
"Flatly REFUSE to stay in a SMOKING ROOM if they try to make you (should be illegal). Non-smoking rooms also reek of smoke. Avoid."
"Very quiet at night there."
"We had rooms on the first floor and were well pleased."
"a great friendly place to stay each room I have stayed in is alway great."
US$86 - US$121 (Based on Average Rates for a Standard Room)
best western somersetsomerset best western
Best Western Mid-Town Inn & Suites
United StatesKentuckySomerset
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