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Best Western Somerset

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172 Reviews from our TripAdvisor Community

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Showing 171: English reviews
Otway
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 October 2015

Stayed for the somernites cruise-in. This hotel was close to restaurants and shopping. No need to go out for breakfast .They have a very good one. The room was quite and the staff was very friendly. I hope to stay here again.

Review collected in partnership with Best Western

Helpful?
Thank Terry T
Ameet P, Manager at Best Western Somerset, responded to this review

Terry, We are glad you chose us for your stay during the Car Show weekend! We love our location and find it to be very close to the main highway where everyone can see all the classic cars. We hope you did too! Thank you for the kind words, we sure hope to see you again soon! Best, Ameet Patel... More 

Tonawanda, New York
Level Contributor
76 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 21 October 2015

Stayed at this location for one night on the way to Tennessee. We picked the Best Western Mid-Town based upon the good reviews and we were not disappointed. Our King Room was super clean, The staff was exceptional and extremely helpful. The breakfast was much better than most complimentary breakfasts. If anyone is passing through the Somerset area and needs... More 

Helpful?
Thank ref48
Ameet P, Manager at Best Western Somerset, responded to this review

Ref48, Thank you for your review! We are glad you enjoyed the night with us and we hope you do so again soon. Please let us know if theres anything else we could do for you upon arrival. Kind Regards, Ameet Patel Manager More 

Louisville
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 October 2015 via mobile

I arrived at the hotel at the end of the first day of my conference at the nearby Rural Center, with a prepaid reservation, nonsmoking required. Desk clerk gave me a key to a smoking rooms and said no nonsmoking rooms were available. When I showed the reservation and said I need nonsmoking for health reasons he said "we don't... More 

Helpful?
1 Thank Susan Z
Ameet P, Manager at Best Western Somerset, responded to this review

Dear Guest, I am so sorry to hear about your terrible experience! I am personally looking into the matter and I can assure you this will not go unattended. The front desk clerk will undergo a series of retraining and performance evaluations as a result. We hope you give us another try when in the Lake Cumberland Area. Warm Regards,... More 

Indianapolis, Indiana
Level Contributor
101 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 2 October 2015 via mobile

We stayed here for two nights while attending the classic car show. The staff was very friendly and helpful when we needed directions. Rooms were very clean, and beds so comfortable, The only thing I would change is more healthy options for breakfast.

Helpful?
Thank loneranger999
Ameet P, Manager at Best Western Somerset, responded to this review

LoneRanger, Thank you for your kind comments! I hope you enjoyed your stay here during the car show. I have made note of you breakfast comment and have passed it on to upper management. We hope to serve you on your next trip to the Lake Cumberland Area. Warm Regards, Ameet Patel Manager More 

Germantown, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 September 2015

We needed a hotel to stay for one night on our way to Tennessee. We wanted to stop at Cumberland Falls on the way so we stopped in Somerset. Best Western offered the Best Price for a King Room! The staff was super friendly and helpful. The room was very clean. I would definitely recommend this Best Western for any... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Ryan K
Ameet P, Manager at Best Western Somerset, responded to this review

Ryan, Thank you for choosing Best Western Mid-Town Inn and Suites for your stay in the Somerset area! We are elated that you found everything to your liking. We hope to see you soon. Best, Ameet Patel Manager More 

Cincinnati
Level Contributor
208 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 10 September 2015

We have stayed at this hotel several times in the past when Somerset sponsored the Kentucky District Gold Wing Road Riders convention. It is a shame they filled in the hot tub but the indoor pool is nice. Beds are comfortable. Rooms are clean and the breakfast is adequate. When we were here with our group in the past, they... More 

Helpful?
Thank dsazimm
Ameet P, Manager at Best Western Somerset, responded to this review

Thank you for the wonderful comments! We love catering to our clients and we hope to be able to do so next time you are in the area. Warm Regards, Ameet Patel Manager More 

Lake Havasu City, Arizona
1 review
Reviewed 3 September 2015 via mobile

I travel all over the country for work and this Best Western may be at the top of the chain for overall value. The front clerk was very friendly along with the rest of the staff. The rooms were clean as can be with excellent furniture and decor. Highly recommended!

Helpful?
Thank Bob R
Ameet P, Manager at Best Western Somerset, responded to this review

Bob, Thank you for the kind comments! This is exactly what we love to hear. Ill be sure to pass this on to the rest of the team to let them know their hard work is appreciated. We hope to see you again soon! Warm regards, Ameet Patel Manager More 

Georgetown, Kentucky
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 31 August 2015 via mobile

Stayed here as a coach with our high school girls soccer team. Had King rooms for the coaches and we had suites for the players. Rooms were all very spacious and big and all bathrooms and showers were very clean. Shower was much bigger than normal hotel bathrooms and shower head and pressure were great! Staff was friendly and accommodated... More 

Helpful?
Thank Tricia M
Ameet P, Manager at Best Western Somerset, responded to this review

Tricia, I apologize for any inconveniences that you may have encountered. I have looked up your stay in our records, passed it on to maintenance and am happy to say the issue is currently being taken care of! Thank you for the feedback. We value all of our customers comments as we strive to be the best of the best!... More 

Brooksville, United States
Level Contributor
5 reviews
4 hotel reviews
Reviewed 29 August 2015

We were just passing through and were only looking for a clean room, shower with a steady temperature and a convenient, quick breakfast included at the hotel to get us back on the road. We were happy that our expectations were fulfilled. Would stay again.

Review collected in partnership with Best Western

Helpful?
Thank Kevin D
Ameet P, Manager at Best Western Somerset, responded to this review

Kevin, Thank you for your review! We hope to see you come in our front doors very soon! Safe Travels, Ameet Patel Manager More 

Louisville, Kentucky
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 August 2015

I stayed at the Best Western in Somerset KY this week and was pleasantly surprised how nice, neat and especially clean this hotel was. I could not find a speck of dust anywhere and the bathroom was perfect. I have stayed at Best Western's in the past that don't come close to this hotel. And all the employees were courteous... More 

Helpful?
Thank CakinSue
Ameet P, Manager at Best Western Somerset, responded to this review

CakinSue, Thank you so much for your marvelous review! Without our staff, our hotel would be just like the others. We are very fortunate to have them with us as they truly make the difference. I will happily pass the kind comments to the rest of the team and let them know their hard work does not go unrecognized! We... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Best Western Somerset

Address: 103 Jefferson Dr, Somerset, KY 42501-2940 (Formerly Best Western Mid-Town Inn & Suites)
Region: United States > Kentucky > Somerset
Price Range: $150 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Somerset 2.5*
Number of rooms: 61
Reservation Options:
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Also Known As:
Somerset Best Western
Hotel Style:
#1 Business Hotel in Somerset
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Somerset staff and other travellers.
2 questions
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Haines City, Florida
2 months ago
Haines City, Florida
2 months ago

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Questions? Get answers from Best Western Somerset staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room on third floor was great”
 of 5 bubbles JimF539, 30 May 2016 | Read review
“Make sure to chose a room based on smoking preference as both are available.”
 of 5 bubbles 729dwightw, 27 Mar 2016 | Read review
“Basic Best Western. Rooms are all about the same.”
 of 5 bubbles dsazimm, 10 Sep 2015 | Read review
“Upper floor was very quiet”
 of 5 bubbles CakinSue, 26 Aug 2015 | Read review
“Jr. SUITS, plenty of room. We had a corner room in the back of the building.”
 of 5 bubbles ChihuahuaLady503, 6 Aug 2015 | Read review
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