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Holiday Inn Express & Suites Lexington W - Versailles, an IHG Hotel

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365 Commerce Dr, Versailles, KY 40383-2060
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Traveller (21)
Room & Suite (17)
Dining (8)
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express & Suites Lexington W - Versailles, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 2 hotels in Versailles
Location
Cleanliness
Service
Value
Enjoy the newest hotel in Versailles, KY Minutes away from Keeneland, the Bluegrass Airport, Bourbon Distilleries, Rupp Arena and downtown Lexington, KY. You will feel like you have hit the trifecta the minute you arrive at the Holiday Inn Express & Suites Versailles, KY because of our friendly staff, a comfortable room and a delicious hot Express Start Breakfast Bar each morning. We strive to provide outstanding customer service whether you are here for business or leisure visiting the historical bluegrass state of KY You may have already seen parts of Versailles because of the abundant movie filming that has happened in Versailles, home of American Pharoah, the beautiful Keeneland as well as being close to a stop on The Bourbon Trail by way of Woodford Reserve Distillery. Equus Run Winery is minutes away. You must visit the quaint historical Midway.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Non-smoking hotel
Parking
Wifi
Breakfast available
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Refrigerator
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English

Location

Full view
39Car recommended
Grade: 39 out of 100
21Restaurantswithin 1 km
1Attractionwithin 1 km
33Reviews0Q+A7Room tips
Traveller rating
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Dwayne B wrote a review Jun 2022
Sussex, Wisconsin198 contributions59 helpful votes
We often stay at IHG hotels, and this one met all of our requirements. Super clean hotel with plenty of parking, comfortable room, and more. The staff was very professional. The hotel had quiet hours which was appreciated. Breakfast featured scrambled eggs and plenty of other choices. The hotel was off the Interstate quite a bit, but the views along the way of the horse farms made it worth the drive. Definitely would recommend it.
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Date of stay: May 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nhuman C wrote a review May 2022
Latrobe, Pennsylvania2 contributions
I’ve been here with my wife and dog several times on our way to Nashville for family visits. The rooms have always been clean and comfortable. The hotel is very close to a huge Kroger and multiple restaurants. If you bring your pet you also have a PetCo within walking distance. The breakfasts are good, usually offering omelets, sausage, biscuits and gravy, bagels, toast, yogurt, and pancakes (from a pancake maker. The kids will love it. I’m 37 and geek out over it.) Overall, I’ve had nothing but great experiences here. Highly recommended.
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Date of stay: May 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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NC_Mcycle wrote a review Nov 2021
Concord58 contributions14 helpful votes
We typically stay at a competitor’s chain (similar price range) by default. However, due to an unexpected change in travel plans we stayed here instead. We were very pleasantly surprised! Liked the amenities, and the staff was very helpful as well. We will definitely add Holiday Inn Express to our repertoire.
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Date of stay: October 2021
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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evamariacampo wrote a review Oct 2021
Houston, Texas218 contributions134 helpful votes
We had a great night! Excellent bedroom, very comfy bed, great shower, great amenities and the best: extra clean! Breakfast was a good variety of items including scrambled eggs with sausages and a delicious warm cinnamon roll! Recommended!
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Date of stay: October 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Jack W wrote a review Aug 2021
Cedar Lake, Indiana226 contributions55 helpful votes
+1
My review title sums it up….nice hotel but, paper thin walls. My wife and I checked into the HIX with no issues. The front desk clerk was efficient but, not friendly….just going through the motions. We were pleased that our room was ready and even more so once we entered the room. Being a newer hotel we expected things to be clean and in excellent shape…..we were not disappointed. The room and bath were both very clean, spacious and well kept. Seeing the room reassured us that we had made an excellent choice for the nights lodging. After freshening up, we went out for the evening and returned to a quiet well kept hotel which is where this review should’ve ended. Unfortunately, that wasn’t the end of our evening as I was awakened at 12:30am to a couple arguing loudly in the hall (which my wife was able to sleep through). These things happen sometimes when staying in hotels so, since they quieted down after 10 minutes or so, I did not call the front desk (but, did assume someone else may have???) and went back to sleep. Then to interrupt my sleep again (and my wife’s this time) at 2:30am we were both awakened by loud moaning and explicit “dirty talk” as the same couple, now in the room next to us, were clearly having “make-up sex” and weren’t being shy about it! This happened again around 4:00am just to a lesser extent. We’re all adults and we know what couples do but, the fact that it can be heard so clearly between rooms is TOTALLY UNACCEPTABLE!!! Holiday Inn Express clearly decided to save money on soundproofing the rooms so unless you’re a very heavy sleeper or enjoy hearing the things I’ve mentioned you may want to stay elsewhere. This is unfortunate because it really is a nice hotel with comfortable rooms….even our view was nice. A little extra soundproofing and I’d be giving a 4-star review instead of a 2-star.
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip: Light sleepers beware….you will hear every noise / conversation from in the hall and the rooms...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express & Suites Lexington W - Versailles, an IHG Hotel
Responded 6 Oct 2021
Dear jackwD9153EX, Thank you for sharing your impressions of your recent stay with us. I am very happy that the cleanliness of our room and the service of our staff met your expectations. We strive to provide the best possible service as well as experience, and it is always great to hear from our valued guests on how we are doing. I also take note regarding your comment about the sleeping quality in our room due to thin walls, please be assured that I will forward your comments to our team in order to provide a better experience in the future. I apologize if this might have caused you inconvenience. Once again, thank you for choosing to stay with us. We would be delighted if you visit us again in the future. Best Regards, Ben W. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ScubaDave16 wrote a review Nov 2020
Highland, Indiana904 contributions378 helpful votes
The hotel was easy to find and check in was easy The lobby appeared covid compliant. staff wore masks and there was a plexiglas shield at the desk The room was clean and we got the requested room room lighting was good. I liked the roll up/down blackout shades. much better than curtains. The TV was large and had a good number of channels The bed was comfortable and clean There were enough outlets and USB ports The bathroom was big and clean The air conditioner worked fine. The hotel was quiet. Many amenities were not available such as pool, gym, and hot breakfast. They did have some grab and go stuff which is better than nothing, but not a lot. overall a fine hotel for a short stay on the road
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Date of stay: November 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
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Mechelle H wrote a review Jun 2020
Jacksonville, Florida24 contributions3 helpful votes
Great place to stay and good area. Hotel was nice and very clean. The staff was very friendly and absolutely a pleasure to deal with. We would definitely recommend this hotel and come back again. Definitely impressed.
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Date of stay: June 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Michael B wrote a review Jan 2020
Tuscaloosa, Alabama171 contributions100 helpful votes
Read what ever you want but this place has a house keeping problem. Housekeeping to make service easier will open dead bolt but forget to close and leave your room unlocked. Room wasn't serviced one day. Had to get towels from front desk. Breakfast never changes. Downstairs bathrooms go days without cleaning and were filthy. Check in is an adventure and time consuming. Front desk is often unmanned. Great location and great potential but not up to Holiday Inn standards.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from IHGService, General Manager at Holiday Inn Express & Suites Lexington W - Versailles, an IHG Hotel
Responded 28 Jan 2020
Hello Flashstar, Thank you for reaching out to us, we value your feedback. Efficient and friction less experiences is what we want our guests here at the Holiday Inn Express to enjoy. We may not have fully provided that during your stay, as a result of the cleanliness of your room and the bathrooms, and the service provided by our housekeeping team. We have informed our Hotel Managers and our housekeeping and maintenance teams of the concerns you raised. This will go a long way in helping us keep up with our guests, like you, who look for brilliant basics and seamless experiences who need a simple, engaging place to rest, recharge. This will go a long way in helping us keep up with our guests, like you, who look for brilliant basics and seamless experiences who need a simple, engaging place to rest. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. We look forward to hosting your stay in the future. Hector P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SimpleTraveler82 wrote a review Dec 2019
Frankfort, Kentucky18 contributions4 helpful votes
I had high hopes for this location as the hotel itself is new construction. Upon entering the hotel we were greeted nicely at the front counter and we where able to enter our room. The room was clean and everything seemed new and up to date. The next day(Saturday) my family and I went out to visit some distilleries. Came back around 445pm to find our rooms had not been touched. Garbage was not emptied and the towels on the floor were still there. I over heard some of the cleaning staff say they were short staffed. Being in retail myself I understand these situations happen and I understand. I stopped the maids in the hallway and told them if they don't get the bed done no big deal but we need towels and the shampoo taken care of. We went to dinner and got back around 8pm only to find no towels and no shampoo. It would appear our weekend was a bit better than other guests who checked in that day and not have their room ready even when they returned from a wedding after 8pm. I was there in the lobby when those poor folks were trying to get into their room. Aside from the service/staff issues, the staff was very friendly in my interactions. I will note the walls in the hotel are very thin. We easily hear conversations in adjoining rooms as well as other "activities." You may want to bring a white noise machine with you and keep that in mind when engaging in those "activities" yourself. I did not use the pool/hot tub or other facilities in the hotel so I'm unable to comment on those things. Breakfast was simple, nothing extravagant but not bad either.
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Date of stay: December 2019
Value
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Room Tip: Walls are thin!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from IHGService, General Manager at Holiday Inn Express & Suites Lexington W - Versailles, an IHG Hotel
Responded 14 Jan 2020
Hello SimpleTraveler82, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience. We take pride in ensuring that we provide Select Service hospitality that is fresh, practical, and efficient accommodations for Simple, Smart Travelers. In your case, this does not seem to be the case. We apologize for not being able immediately respond to your request during your stay, we know that we could have done better job at this. Rest assured, Hotel management and our maintenance teams have been provided a copy of your feedback and will investigate and resolve it at the soonest possible time. In spite of this, we appreciate your understanding and your kind words. This will go a long way in helping us keep up with our guests, like you, who look for brilliant basics and seamless experiences who need a simple, engaging place to rest, recharge and get a little work done. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments. In addition to this, we have sent you a Private Message for further details. Safe travels. Hector P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
QueenaKentucky wrote a review Dec 2019
Owensboro, Kentucky83 contributions54 helpful votes
Newer property, super clean, spacious, nice mattresses and pillows. Not far from Keeneland race track. Highly recommend. Love the chaise lounge in the room. Could be a sleep spot for a small person. Versailles is a nice place to stay in the outskirts of Lexington
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
US$119 - US$187 (Based on Average Rates for a Standard Room)
LOCATION
United StatesKentuckyVersailles
NUMBER OF ROOMS
82
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Frequently Asked Questions about Holiday Inn Express & Suites Lexington W - Versailles, an IHG Hotel
Which popular attractions are close to Holiday Inn Express & Suites Lexington W - Versailles, an IHG Hotel?
Nearby attractions include Nostalgia Station Toy Museum (1.1 km) and Raintree Gallery and Framing (0.2 km).
What are some of the property amenities at Holiday Inn Express & Suites Lexington W - Versailles, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Holiday Inn Express & Suites Lexington W - Versailles, an IHG Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites Lexington W - Versailles, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites Lexington W - Versailles, an IHG Hotel?
Conveniently located restaurants include El Tapatio, Versailles Brewing Company, and Mi Puebelito.
Are there opportunities to exercise at Holiday Inn Express & Suites Lexington W - Versailles, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Are there any historical sites close to Holiday Inn Express & Suites Lexington W - Versailles, an IHG Hotel?
Many travellers enjoy visiting Jack Jouett House Historic Site (9.4 km) and The Old Crow (15.7 km).
Is Holiday Inn Express & Suites Lexington W - Versailles, an IHG Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.