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BEST WESTERN North Inn & Suites

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BEST WESTERN North Inn & Suites
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91 Reviews from our TripAdvisor Community

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Showing 91: English reviews
Reviewed 1 week ago

Great hotel and staff made our Thanksgiving trip wonderful. Staff was very nice our room was ready for check in early. The room was extra clean and comfy. The suite was also huge with a great window view.

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Helpful?
Thank M J
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Thank you, M J, for your awesome review. We are all pleased that you enjoyed your stay during the holiday! We appreciate your business and we hope that the next time you are in town visiting, you will stop by again. From our little family to yours, have a happy holiday season!

Bastrop, United States
Reviewed 2 weeks ago

I found the room to be spacious but had issues with the room being properly vacuumed prior to my stay, with the staff replenishing the provided supplies (cup, cups, lotion and etc..) and there is an issue with using the room key to access the side rear of the building where the stairs leading to upstairs are..could not use the...

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Helpful?
Thank 706altonw
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear 706altonw, Thank you for your review. The office manager, Whitnie, did alert me to the issues that you brought to her attention. She mentioned that she did issue 500 bonus points to you and I do hope that was acceptable. We will certainly have a technician check the door that you mentioned. There seems to be an issue with...

Atlanta, Georgia
Reviewed 4 November 2016

I arrived in the afternoon to check in. When I arrived to my room (#209), the fridge had not been cleaned. The refrigerator was full of food, boxes of old chicken, old pizza, brown paper bags and had sticky drink stains inside. Also, my room was dusty - the area under the TV was full of dust and hadn't been...

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Helpful?
Thank Devin2010
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Devin2010, I am sincerely apologetic and embarrassed. We have made changes to our housekeeping staff and yet it seems as if we are still lacking in that department. I am thrilled that Jessica was professional and helpful, but you are right that she should not have had to leave the front desk unattended. I will most certainly follow up with...

Nacogdoches, Texas
Reviewed 28 October 2016

The Hotel is a bit older but was nice and clean. Upon my arrival which was earlier than check in, they went out of their way to accommodate me. The desk clerk was very helpful and considerate. The overall atmosphere of the place was made by the kind spirit of the staff. Amazing how pleasant people creates a betterment of...

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Helpful?
Thank PastorBC
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Thank you, PastorBC, for your review. We strive to accommodate our guests and I am happy that our staff showed just how much we value our guests. I am very proud of our front desk staff and I am confident that they exude that Southern hospitality that our guests are looking for. I will be sure to share your kind...

Stafford, United States
Reviewed 15 August 2016

The receptionist at the front desk was very helpful caring and accommodating. Excellent Service! The room service staff display very good service by cleaning the rooms daily with very great details and accommodating overall request for additional supplies. I really enjoyed my stay and will recommend the hotel for anyone traveling to Bastrop Louisiana. If I'm back in the area...

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Helpful?
Thank Victoria F
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

We greatly appreciate your review, Victoria. It was absolute pleasure to have you as our guest. I am very happy to know that we exceeded your expectations and that you would recommend us to others. This means that we are hitting our goals of exvellent customer service and cleanliness. We do hope that we see you again soon!

Lewisville, Texas
Reviewed 15 August 2016

Upon walking in the Manager was very friendly and immediately made us feel comfortable. She was very detailed in explaining everything and wanted to make sure that we had an outstanding stay. I had stayed at the hotel several times in the past and although I never had a bad experience I must say that this visit was my BEST...

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Helpful?
Thank debdnance
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Debnance, your review made my day. I'm thrilled that we showed you how much we care for our guests. We did start renovations in 2014 and we are still doing improvements. To see that this was your best experience yet makes us want to work harder than ever to ensure each guest feels the same way once they leave our...

Kansas City, Missouri
Reviewed 10 August 2016

Hotel was clean and bed comfortable. Breakfast was standard fare. Nice stop after 10-hours on the road. Traveling with family and everyone was fine with this stay. Didn't use the outdoor pool but there is one and the hotel was getting some fresh paint and grounds are well kept.

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Helpful?
Thank Irishballadeer
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Thank you for your recent review! I am very pleased that you had enjoyed your stay with us. Thank you for noticing the improvement we are making. I do hope that you made it back home safely and it was a pleasure to serve you and your family during your stay. Please stop by and see us the next time...

PEARLAND, United States
Reviewed 25 July 2016

I was in Bastrop for a school reunion and was so happy I was able to stay at this hotel. It was clean, comfortable and accommodating. The staff greeted us courtesy and remained that way throughout our stay. The rooms were clean and comfortable. Keep up the good work Home Town!

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Helpful?
Thank Linder L
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Thank you, Linder L for you awesome review. I am pleased that you enjoyed your stay. It is important for us to make every guest feel welcomed and like they are staying with friends. The Best Western motto isn't "Stay with People Who Care" for no reason. We are committed to making every stay one to remember. We hope that...

Reviewed 16 July 2016

Stayed for 1 week and probably their highest-maintenance guest, but the staff was super-friendly and always gracious towards me. Whitney the manager did an outstanding job of making things right when there was confusion over my reservation. I was pleased to find an extremely spacious king suite (just like the photo) with kitchenette, refrigerator, granite countertops, modern interior, decent office...

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Helpful?
Thank Trevor W
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Dear Trevor W, I really appreciate you taking the time to give us a bit of feedback. While I didn't get to meet you personally, Whitnie did mention you (and she said nothing of you being high maintenance!). She explained about the mix up from the third party booking and how you were very understanding. On behalf of our entire...

SULPHUR, United States
Reviewed 15 July 2016

I spend a LOT of time in The Bastrop area for work and I frequent this hotel. I have to say that it is a fantastic spot to catch a little rest and relaxation. The rooms are of good size and kept exceptionally clean, the beds are comfortable. The staff is extremely friendly especially the front desk crew. If your...

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Helpful?
Thank Eric D
dipakpatel1, General Manager at BEST WESTERN North Inn & Suites, responded to this review

Hello, Eric D Your review rocks! Thank you for taking the time to leave your feedback. Our staff speaks very highly of you and I am sure they always do all they can to ensure you have an awesome stay. Your feedback brought a smile to my face and I am thrilled to know that we are showing our guests...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access

Additional Information about BEST WESTERN North Inn & Suites

Address: 2130 E Madison Ave, Bastrop, LA 71220-4036
Region: United States > Louisiana > Bastrop
Price Range: $108 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN North Inn & Suites 2.5*
Number of rooms: 40
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Also Known As:
Best Western Bastrop
Bastrop Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN North Inn & Suites staff and other travellers.
1 question
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Richmond, Texas
over a year ago

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Questions? Get answers from BEST WESTERN North Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice clean rooms.”
 of 5 bubbles gloriar882, 5 Jul 2016 | Read review
“Ask to see the room that you're staying before paying.”
 of 5 bubbles lovehappyl, 28 May 2014 | Read review
“Rooms towards the back seem to be quiter.”
 of 5 bubbles chops1374, 4 May 2014 | Read review
“There are no elevators, do not stay upstairs the doors are heavy and the stairs are not any fun with a load or two.”
 of 5 bubbles DENNISD192, 14 Apr 2014 | Read review
“Don't come here.”
 of 5 bubbles emily060123, 12 Apr 2013 | Read review
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