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We have been staying here for more than 6 years and never had a problem. The hotel is nice and quite. The staff are very friendly and professional. The breakfast area is clean and well stocked. Rooms are clean and comfortable. Pool and exercise room...More
Response from Charlie B, General Manager at Holiday Inn Express Hotel & Suites Baton Rouge EastResponded 1 June 2017
Personally, I wish to THANK YOU! Reviews such as yours becomes a catalyst in boosting our team’s moral in our continual strive for service excellence
I stayed at this hotel for two weeks on business. The front desk staff and the housekeeping staff were all welcoming and courteous. The breakfast was what is typically served at Holiday Inn Express (good variety) and the location was very conveniently located within walking...More
Thank Chris R
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Baton Rouge EastResponded 27 May 2017
Dear Chris R,
All guest feedback is important and welcome as it helps us focus on the areas that need improvement. I am elated to read that you stayed at our hotel for your business trip and appreciated the hospitality shown by our hotel staff...More
The breakfast was great something for everyone and hot. Marilyn was the wonderful young lady who was there to see that you had everything you needed or wanted and kept everything running smoothly. She had a smile one face for everyone that walked into the...More
Response from Charlie B, General Manager at Holiday Inn Express Hotel & Suites Baton Rouge EastResponded 10 May 2017
Thank You for the kind words about Miss Marilyn. I will definitely share this survey with her, and will be happy to compensate her for a job well done. Thanks again, and hope to you soon
I stayed there for 4 nights and was moved 4 times due to rowdy people above me and then 3 room that the air condition made so much noise you could not sleep. Not to mention the beds made so much noise when you moved....More
Thank John F
Response from Charlie B, General Manager at Holiday Inn Express Hotel & Suites Baton Rouge EastResponded 1 May 2017
Certainly not what we like to see in our reviews. Please accept our sincere apology for the service you received during your recent stay. Rest assured your comments are valued and will be shared with our management team. We truly hope you give...More
My favorite thing about this hotel was the location. It's very close to the interstate and has many restaurants nearby, some within walking distance. Staff was friendly at both check in and check out. Breakfast was very good. Room was clean and spacious. The walls...More
Response from Charlie B, General Manager at Holiday Inn Express Hotel & Suites Baton Rouge EastResponded 26 April 2017
We truly appreciate your time in letting us know your thoughts regarding your recent visit and we wish to extend a special thanks from our entire team.
US$109 - US$191 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#13 Family Hotel in Baton Rouge
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Hotel And Suites Baton Rouge East