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Just spent the night at the Renaissance in Baton Rouge. This hotel is located near many restaurants and it provides free parking. Check-in is easy and quick and staff are helpful and friendly. The hotel has 12 floors and 4 elevators. So lift is usually...More
Management response:Responded 22 October 2016
Thank you for your comments. We apologize that your profile items were not followed and will address this with the appropriate departments. We appreciate feedback from every guest as those comments are shared with the staff to improve service and product.
The rooms and hotel were very clean and spacious. Staff was all friendly and helpful. The bar and the restaurant are quite overpriced, but the breakfast buffet was a good value and good food. On the plus, Lil Boosie likes it. Met him while we...More
Stayed overnight for an all morning business meeting. My second time in this hotel and I was looking forward to my stay. Nice modern rooms, all the necessary amenities, good location, very friendly staff, great bedding
The public areas are beautiful - art and fun touches throughout. We were pleasantly surprised that our room was ready before check-in time - don't know if we were lucky or if the electronic check-in from the app was key to our room being ready....More
Hospitality appears to be priority one! We stopped to inquire of a future event, and were amazed at the friendliness and comfort this self-respecting Hotel offered. Immediately upon entry, we were warmly greeted as Guests. Our welcome was pleasant enough to tempt us to stay!...More