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TownePlace Suites Baton Rouge South

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94 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Baton Rouge South
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Showing 93: English reviews
Wallingford, Connecticut
Reviewed 20 May 2016

I stayed at this hotel for the first time, and because the price was right, I booked it for the beginning and end legs of my La trip. Let me start with the good things. The front desk staff was friendly, pleasant, and tried their best to give good customer service. No complaints there overall. The check in and check...

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Helpful?
Thank Carrie F
Izabela M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Dear Carrie, Although there were many positives to your stay I was very sad to hear that the housekeeping we provided was not to your satisfaction. I truly understand how it was frustrating and apologize for your dissatisfaction. We work hard every day to please each and every guest. We will take this review and utilize it for training purposes...

Hahnville
Reviewed 18 May 2016

I stayed 2 nights because of a family member in the hospital. The hotel is so close to the hospital that I could have walked to it. The desk agent was very friendly and welcoming. I was able to park near the entrance. The room was very roomy and clean: kitchen with stove, microwave, refrigerator, dishes, flatware, glasses, etc. There...

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Helpful?
Thank Eugenie D
Izabela M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Dear Eugenie, We are so very happy to hear you liked your stay during your recent visit. Our staff was excited to hear you liked the location, rooms and our friendly service. Please be sure to visit us again in the future! Kind regards,

Houston, Texas
Reviewed 15 May 2016

Business trip for 3 nights, room was adequate - liked it for the small kitchen and big fridge. Everything was pretty standard, did not have the free breakfast. Location good - off the busy road but close to shopping and restaurants.

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Helpful?
Thank TimeBandit2014
Izabela M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Dear Guest Thank you kindly for your review. We appreciate your feedback and are glad to hear you had a problem free stay! Please visit us again when your travels take you to BAton Rouge Kind regards,

Reviewed 13 March 2016 via mobile

Booked this on Priceline. I was trying to avoid this hotel due to mixed reviews. I booked a 3-star. This hotel was previously a 2.5 star but I guess they upgraded it. The stairwell smelled. There was a spider in my bed and a daddy long legs in the sink. No battery cover on the remote control. Bed wasn't particularly...

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Helpful?
Thank Greg B
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Thank you for sharing you recent stay experience with us. I have shared your feedback with my management team and staff to better improve our hotel conditions and guest experience. We will continue to work hard as a team to better the hotel standards and service. Hope to see you again in the future to experience a more enjoyable stay...

Baton Rouge, Louisiana
Reviewed 23 February 2016

We should have paid better attention to the negative reviews. But we're easy going and figured this place would probably be okay because some of the reviews were really positive. Huge Mistake! This hotel is horribly run down and dirty. It's actually the grossest place in America I've ever stayed at. Be prepared to be skeeved out by grime and...

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Helpful?
Thank thezaz
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Thank you for sharing your stay experience with us! I will definitely share your feedback with my hotel and management staff. We will use your comments and suggestions as a training tool to better serve our guest and to increase our hotel standards. We will surly look into all issues mention and correct them immediately. Thank you for your business...

Washington DC
Reviewed 21 February 2016

Over all the property is in a quiet neighborhood and is average in all respects. The breakfast area is very small and cramped but this is to be expected at an extended stay hotel with a full kitchen. The main problem was the noise. Three large trucks with refrigeration systems were parked under my room and the refrigeration system engines...

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Helpful?
Thank ETJ36
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Thank you for taking the time to express your recent concerns at the Towneplace Suites by Marriott. We do understand how important it is to get a good nights rest while staying in a hotel. My team and apologize that your nights rest was interrupted by others. I have informed our front desk team on better ways to handle this...

Reviewed 13 November 2015

Where to start? How about the basics, as in the room itself. The room has visible water damage repairs on the ceiling, badly plastered over holes in the wall, a window so filthy it looks like it's foggy outside with a huge (maybe 6"?) bubble from water damage around the inside of the windowsill. Just outside the windowsill there is...

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Helpful?
Thank Catherine A
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Thank you for sharing your stay experience with us. We are working hard to maintain the things mention to better serve you and other guests. We as a team have corrected the issues mention and are continuing to improve the hotels standards and service. We truly thank you for your honesty and business. We hope that you will give us...

Reviewed 16 August 2015 via mobile

So this wasn't the best stay, but it served the primary function. I didn't book and pay directly through Marriott, however the company I used billed me then the Marriott double billed me while there. I called to correct it, but so far only 1 of the charges have been removed. We certainly appreciated the hotel being tucked away and...

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Helpful?
Thank Anthony K
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

I want to first thank you for choosing to stay with us at the Towneplace Suites Baton Rouge during your travels. It seems that we have fallen short of your expectations to the Marriott brand by not providing you with the standards as a guest you enjoy which are clean rooms, great service and a enjoyable stay. I have shared...

Mississippi
Reviewed 4 August 2015 via mobile

A co-worker and I recently stayed at this hotel for a conference that we were attending in downtown BR. The drive to the conference was only about a 10 minute drive. The location is about 1/4 mile from the Mall of Louisiana (and other stores/shopping venues), directly across the street from the hospital and in close proximity to several restaurants....

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Helpful?
Thank kimrj2
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

I want to thank you for choosing the Towneplace Suites by Marriott when traveling to the Baton Rouge area; it was a pleasure having you as our guest. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology. I have...

Saint Charles, Missouri
Reviewed 31 July 2015 via mobile

I picked this hotel to stay because of its location to the business where I worked. If you like to take walks the hospital grounds (located just across the street from the hotel) have a walking trail which is very convenient. The hotel itself is quiet, and the room was comfortable. Housekeeping could have provided a tube of shampoo after...

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Helpful?
Thank Gary M
Jessica M, General Manager at TownePlace Suites Baton Rouge South, responded to this review

Thank you for choosing to stay with us when in the Baton Rouge area. My staff and I truly enjoy reading guest comments and concerns to help us better improve the hotel standards and service. I will discuss the issues mention with my staff to assure that all are corrected. Thank you and hope to have you stay with us...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about TownePlace Suites Baton Rouge South

Address: 8735 Summa Ave, Baton Rouge, LA 70809-3723
Region: United States > Louisiana > Baton Rouge
Price Range: $216 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TownePlace Suites Baton Rouge South 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Towneplace Suites Baton Rouge South Hotel Baton Rouge
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Baton Rouge South staff and other travellers.
2 questions
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over a year ago
Houston, Texas
over a year ago

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Questions? Get answers from TownePlace Suites Baton Rouge South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My first floor room was very easy to get to. That was very helpful.”
 of 5 bubbles EugenieD324, 17 May 2016 | Read review
“Don't stay here if you want a good room. You'd do better at the Clown Motel.”
  • bad wall patch in bathroom
  • badly patched hole in wall
  • outside window rot and filthy window
  • filthy window rot outside on window frame
  • filthy climate control and window
  • want to change the temperature in your room? How bad? Yuk
  • water damaged inside window frame
 of 5 bubbles catherinea942, 12 Nov 2015 | Read review
“Corner rooms are 2 bedrooms.”
 of 5 bubbles 35maudes, 9 Jul 2015 | Read review
“they have corner rooms; which may be bigger.”
 of 5 bubbles lynnt975, 19 May 2015 | Read review
“go with what you need. suite, 1 bedroom or 2 bedroom”
 of 5 bubbles 172cindys, 11 May 2015 | Read review
5 of 5
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