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Extended Stay America - Baton Rouge - Citiplace

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Traveller (14)
Room & Suite (11)
Dining (1)
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Overview
  • Excellent34%
  • Very good20%
  • Average10%
  • Poor11%
  • Terrible25%
Travellers talk about
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Tennis Court
2 Star Hotel
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Offers from Extended Stay America - Baton Rouge - Citiplace
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (85)
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27
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LanguageEnglish
27
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9
21
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All reviewshome away from homeroom was cleanstaff was friendly and helpfuldesk clerkenjoyed my staysoapaccommodationsbatonmaintenance
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1 - 5 of 82 reviews
Reviewed 2 weeks ago

They make the pictures look nice but in reality it’s disgusting. Will never stay here again. First room we had, the beds were unmade, dirty towels and beer cans everywhere! Moved to another room that was cleaned but it was still gross. Front desk lady...More

Review collected in partnership with Extended Stay
Thank jessicahebert21
Response from 00esa, Manager at Extended Stay America - Baton Rouge - CitiplaceResponded 2 weeks ago

Jessica, on behalf of our entire team, please accept our sincerest apologies for our hotel not living up to your expectations. We do not take these concerns lightly, especially with the cleanliness of the hotel. We will address this matter with our housekeeping associates immediately...More

Hotel's Favourite
Reviewed 24 May 2017 via mobile

I would say that I got a great value for my 4 night stay. There was a minor nuisance as the fire alarm went off, but the staff was very emphatic of the situation. They helped with every need even when it took them a...More

Thank forestbynum
Response from 00esa, General Manager at Extended Stay America - Baton Rouge - CitiplaceResponded 26 May 2017

Thank you for posting your kind review of Extended Stay America - Baton Rouge - Citiplace. We are pleased to read that you loved your well-equipped room, the great value we offer for the price and the service provided by Chlorise. I will be sure...More

Reviewed 30 November 2017

Extended Stay America host were kind and courteous. We failed to include a very important item left in our room and the hotel worker was kind enough to return the item., We were informed the item could not be mailed, but would be held until...More

Review collected in partnership with Extended Stay
Thank lindasF3011IZ
Response from 00esa, Manager at Extended Stay America - Baton Rouge - CitiplaceResponded 1 December 2017

linda, thank you for your feedback. It’s a pleasure knowing you loved the attentive service offered by our associates and you enjoyed being with us. We hope to see you and your family again soon at Extended Stay America. Sincerely, Hotel Management

Reviewed 13 November 2017

I only stayed at this hotel a few nights, but it was a few nights too many. Some of the staff was very helpful, but the ones that were there the times I had questions acted as if I put them out by asking. The...More

Review collected in partnership with Extended Stay
Thank Tammy V
Response from 00esa, Manager at Extended Stay America - Baton Rouge - CitiplaceResponded 14 November 2017

Thank you for staying with us and for reviewing your experience. It is never our intention to disappoint you, and we apologize for the problems that inconvenienced you. We are working with our staff to make sure we are paying the proper attention to these...More

Reviewed 15 September 2017

First let me start by saying the staff are all very nice. If you have the opportunity to go to attend the "meet the staff" meeting, definitely go. Everyone is really kind and the manager Dwayne is a cool guy. The rooms were all clean...More

Thank Alexander J
Response from 00esa, General Manager at Extended Stay America - Baton Rouge - CitiplaceResponded 15 September 2017

Alexander, our entire team here at Extended Stay America would like to thank you for the positive comments about our hotel. We especially appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Things to do
Tennis Court
Details
Price range
US$69 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$69 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (14)
Room & Suite (11)
Dining (1)
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Room Tips
"Ask for a room that isnt on the first floor"
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"Do not stay here if you like to stay in a clean room"
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"Go somewhere else."
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"For the price you can find a better place to stay!"
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