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Wound up at this hotel after a mixup with booking at the Baton Rouge Renaissance. Was warned about the rennovations and possible noise but I didn't arrive until after 6pm and all was quiet. Front desk staff was friendly and helpful. My room was kind...More
Thank John B
Response from Kristyn E, Front Office Manager at Baton Rouge MarriottResponded 2 May 2016
Thank you for taking the time to share your recent experience at the Baton Rouge Marriott with us.
I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with...More
I was in Baton Rouge for a conference and this was the host hotel. I’d already read that the hotel is undergoing renovations, so I was already expecting cosmetic flaws before I arrived.
Check-in: To start, my entire group of 20+ people had an issue...More
1 Thank IcebergSlim06
Response from Kristyn E, Front Office Manager at Baton Rouge MarriottResponded 2 May 2016
Thank you for taking the time to share your recent experience at the Baton Rouge Marriott with us.
Although we fell short of meeting your expectations during your past stay, I hope you will consider Baton Rouge Marriott on your next visit to Baton Rouge...More
Under-renovation. LOUD, wait a year til the work is done or bring ear plugs and stay at your own risk.
Reviewed what others wrote and agree with the ones that are mostly negative and for the really positive ones I have to wonder if they...More
Thank DTerryNewOrleans
Response from Kristyn E, Front Office Manager at Baton Rouge MarriottResponded 3 May 2016
Thank you for taking the time to share your recent experience at the Baton Rouge Marriott with us.
I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with...More
I am sure at some point this was a grand hotel but those days are long gone. They are doing a massive renovation inside and out but how they are doing it makes for a terrible room experience. They are going to expand the rooms...More
Thank Karkman
Response from Kristyn E, Front Office Manager at Baton Rouge MarriottResponded 29 April 2016
Thank you for taking the time to share your recent experience at the Baton Rouge Marriott with us.
I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with...More
Stayed only one night. Old, and needs updating. Dirty coffee pot in room, no complementary coffee in the lobby and none in restaurant until after 6 a.m. First at the breakfast buffet, even then food was cold. Horrible scrambled eggs, with the consistently of rubber...More
Thank WTCarter1656
Response from Kristyn E, Front Office Manager at Baton Rouge MarriottResponded 14 April 2016
Thank you for taking the time to share your recent experience at the Baton Rouge Marriott with us.
One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest,...More
Response from Lglsmrty13 | Reviewed this property |
My understanding was that expected completion was the end of August. As you know that is subject to change based on many factors. With that in mind I would call when you get closer to your travel date.