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    Diamond Jack's - Bossier City

    711 Diamondjacks Boulevard, Bossier City, LA 71111
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    Best prices for your stay
    11/06/2017 12/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$59
          US$56
          Great Deal
          US$57
          US$59
          Traveller (129)
          Room & Suite (20)
          Pool & Beach (3)
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          Overview
          • Excellent12%
          • Very good17%
          • Average15%
          • Poor19%
          • Terrible34%
          2 weeks ago
          “Nice Room”
          2 Apr 2017
          “Diamond Jacks Hotel and Casino”
          Free Internet
          Free Parking
          Pool
          Non-Smoking Rooms
          Restaurant
          Suites
          Bar/Lounge
          Fitness centre
          Wheelchair Access
          Business Centre
          Laundry Service
          Casino
          3.0 Star Hotel
          All hotel details
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          Rooms
          11 Jun12 Jun
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          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (438)
          Traveller rating
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          Time of year
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          11 - 15 of 438 reviews

          Reviewed 9 March 2017

          would not advise friend or foe to stay here. not to clean, loud. very long lines to check in . restaurant prices too high. did not see any winners in casino. parking is a long way from the hotel check in.More

          Thank Doris Marie F
          Management response:

          Doris, I am truly sorry your experience at DiamondJacks did not meet your expectations. We appreciate your feedback and will use it as an opportunity to improve. I do want to let you know we have a hotel pavilion for convenient hotel check-in with the...More

          Reviewed 17 February 2017

          Diamond Jacks has an RV park close to the Casino and Resort. Fee was $27 per night with our Good Sam discount. Campground is within walking distance of the Resort and has full hook-ups. The Casino has no Wi-Fi access, but if you walk down...More

          Thank erjunebug
          Management response:

          Thank you for your recent stay at DiamondJacks' RV park. I greatly appreciate you taking the time to share your experience. Please come back and visit us again. Mike Howard VP/General Manager

          Reviewed 6 January 2017 via mobile

          It's like the owners don't even care about the place. The check-in was horrible long line only 2 people at the counter on a holiday day ( New Year's) so I took about 30 min or so for us to check-in. The room itself was...More

          2  Thank vacay0511
          Management response:

          I am deeply troubled and truly sorry to hear of all the issues you encountered while our guest. There is no excuse. We can do better than this. I have put several measures in place to address many of the issues you mention. I would...More

          Reviewed 2 January 2017

          this place used to be nice but the rooms are terrible we only stayed one night then went to stay at different casino..the check in was terrible we wanted to check in at 2 pm they said no we went back at 4:30pm and a...More

          Thank Brian K
          Management response:

          Brian, I apologize for the disappointment and frustrations you had while our guest during the holiday. It sounds like we definitely did not have enough staff to accommodate those checking in or beverage service on the casino floor for the busy holiday. I am really...More

          Reviewed 30 December 2016 via mobile

          Save yourself, run away. Far away. Do not be fooled by the lower than expected rate. Do not get lured in by the $25 buffet voucher and $10 free play voucher. Better off eating your shoe before the buffet. Limited and tired food left out...More

          2  Thank Doug M
          Management response:

          Doug, we are sorry your experience at DiamondJacks did not meet your expectations. We do have a new F&B Director and are excited about the changes he has planned. Mike Howard VP/General Manager

          Boomtown Hotel Casino
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          About
          Amenities
          • Top amenities
          • Free Parking
          • Bar/Lounge
          • Pool
          • Free Internet
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Free Parking
          • Meeting Rooms
          • Banquet Room
          • Conference Facilities
          • Children Activities (Kid / Family Friendly)
          • Business Centre with Internet Access
          • Laundry Service
          • Things to do
          • Bar/Lounge
          • Casino and Gambling
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$43 - US$192 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #6 Casino Hotel in Bossier City
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 497
          • Reservation Options
          • TripAdvisor is proud to partner with Hotwire, Booking.com, Travelocity, Expedia, Orbitz, Hotels.com, Priceline, Cheap Tickets and TripOnline SA so you can book your Diamond Jack's - Bossier City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • Louisiana >
          • Bossier City
          • Also Known As
          • Diamondjacks Hotel Bossier City ,
          • Isle Capri Hotel Casino Bossier City La ,
          • Diamondjacks Bossier City ,
          • Isle Capri Bossier La
          Add Photo Photos
          Traveller (129)
          Room & Suite (20)
          Pool & Beach (3)
          Hotel & Grounds (87)
          Bathroom (23)
          Business Centre & Event Rooms (1)
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          Questions & AnswersAsk a question
          Gerald B
          We would like the hotel manager Mike Howard to know how disappointed our stay was on March 15th and 16th 2017 in room 632. We can't find his email and would like to get it. We had not stayed in your facility for years because of the bad experience last time. This time our toilet was leaking wetting the bathroom floor. When we came in the next day toilet still leaking with wet bathroom floor. The trash was not emptied, the towels and washcloths were not replaced along with the floor mat. We tried to reach housekeeping to no avail when a gentleman came on the phone and asked what we needed and told him of our situation. Within an hour he sent up maintenance and fresh towels and washcloths and floor mat. Wish i knew who he was to thank him. I would like to get the managers email to let him know. We have no plans to stay there again. Thanks Sincerely Karen Bordelon
          18 March 2017|
          Answer Show all 2 answers
          Response from 267lucyf | Reviewed this property |
          never stayed the night there. Sorry can't help you
          0
          Votes
          Dru S
          Is the spa a day spa with a salon. Do you need an appointment. What are the days and hours of operation?
          10 July 2016|
          Answer
          Response from Cathy E | Reviewed this property |
          I am not sure but you can call and ask 1 866 552 9629 I think that number is toll free
          0
          Votes
          Mimintx98
          Is this hotel as dirty and devastatingly nasty as so MANY are stating?
          6 July 2016|
          Answer Show all 4 answers
          Response from thesteevesgroup | Reviewed this property |
          Yes, read my review. I attached pictures of it with my review. It is really too bad but I am sure they are doing zero repairs and fixes. I would never stay there, again. It is obvious that housekeeping does not care... More
          1
          Vote
          Room Tips
          "Anywhere off the property of this hotel"
          Read review
          "The beds slept very comfortably"
          Read review
          "jet tubs keep you awake, loud slamming doors"
          Read review
          "dont stay here"
          Read review
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