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WoodSpring Suites Shreveport Bossier City

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WoodSpring Suites Shreveport Bossier City
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65 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Bossier City, Louisiana
Reviewed 2 weeks ago via mobile

Where do I start?! let's start with the unprofessional manager, James. I didn't know he was the manager until the staff told me. His bad attitude is the reason why no one stays here. His staff is dropping like flies. It only seems there are two people working this place. Ms Sharon & Ms Courtney. If it wasn't for them...

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2Thank missjackson90
Damascus, Virginia
Reviewed 2 weeks ago via mobile

Clean, reasonably priced, BUT if you need towels make sure you ask before the office closes because they do not clean the rooms daily and you will not get extra towels after 7pm on Saturday night until 3pm on sunday (after checkout). Called the office and was advised no staff to get me any, really! Otherwise everything else was okay.

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Thank pthompson825
Bossier City, Louisiana
Reviewed 2 weeks ago

First of all the young lady that works at the front desk with the braids is very rude and acted very unprofessional. I went to the front desk to make a complaint about a guest in the room next to me was being to loud. The young lady at the front desk was already having a bad day told me...

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2Thank brendadonald
Bella Vista, Arkansas
Reviewed 13 October 2016

For an Economy Brand, this property gives great value. Newly remodeled property to include the rooms, interior and exterior. Clean smell and look. Staff I've met thus far have been excellent. The feel of the room is the same as a Candlewood Suites.

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Thank camilobrownfly
Dallas, Texas
Reviewed 2 October 2016

My family and I took a chance staying here in December of 2015 and the lady who was the manager then won us over and gained our business. We came back because of how great the stay was at that time and asked about her at check in and the guy seemingly got upset about my asking and things went...

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Helpful?
Thank l0vechild
Heather L, Guest Relations Manager at WoodSpring Suites Shreveport Bossier City, responded to this review

I'm very sorry that our hotel did not meet your expectations. We strive to impress our guests, but it is clear that we came up short. Please allow us another chance to impress you on your next trip to the area

Reviewed 2 October 2016

Management there is so unconcerned now. The manager James talks to his staff like they are slaves and the poor front desk catches it. Housekeeping is older ladies and he disrespects them and you can tell they just need their job because other wise they would be gone. Great service should be the least this place could have being that...

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1Thank Truckersdelight
Heather L, Guest Relations Manager at WoodSpring Suites Shreveport Bossier City, responded to this review

Thank you for taking the time to send us your comments about your stay with us. We are sorry it didn’t live up to your expectations. We will be contacting the hotel to address the issues you mentioned. We wish you the best in your future travels and hope you will give us another try.

Prattville, Alabama
Reviewed 15 August 2016

My recent stay here was okay. No complaints about the room and house keeping showed great customer service especially Mrs. Rosetta. . BUT the manager, James I personally think should be grape stomped for his rude and disrespectful behavior. "Where did they dig this turd up from?" I don't know. Would give this place an overall rating of 5 if...

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Thank anillionlegend
Heather L, Guest Relations Manager at WoodSpring Suites Shreveport Bossier City, responded to this review

We appreciate you taking the time to provide us with your customer insight. We are glad you found most of your stay to be a positive experience. We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. Thank you for choosing Value Place, and hope you will give us another...

Atlanta, Georgia
Reviewed 12 August 2016

I stayed at the Value Place Bossier City for a month and I got a chance to meet the house keeper, Ms. Jean, she was very understanding to what I needed while I was there. I only saw her twice, but she was very nice. We need more house keepers like her. When I'm in town again I will stay...

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Thank kingdomiano
Heather L, Guest Relations Manager at WoodSpring Suites Shreveport Bossier City, responded to this review

We are so glad our staff was able to make your time at Value Place a great one. The Value Place team strives to make your stay one you won’t forget. Thank you for sharing your experience with us and we hope we get the privilege to serve you again soon.

Dallas, Texas
Reviewed 11 August 2016 via mobile

I stayed at Value place last week and the service was awesome. I would like to give a special thank you to the house keeper Ms. Rosetta she was great I will recommend Value place to everyone I know keep up the good work I will be staying again soon.

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1Thank Aug1192
Heather L, Guest Relations Manager at WoodSpring Suites Shreveport Bossier City, responded to this review

Value Place strives to provide guests with an environment they can enjoy, feel comfortable and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon.

Reviewed 1 August 2016 via mobile

Spend the weekend there. Meet house keeper Mrs. Rosetta. She made my stay their comfortable. Making sure the room was cleaned everyday and stocking my room with plenty towels. Awesome lady!!! Will definitely stay there again.

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1Thank Jessica H
Heather L, Guest Relations Manager at WoodSpring Suites Shreveport Bossier City, responded to this review

Hearing back from happy customers is one of the best things we can receive as a company. Value Place strives to serve our guest and provide them with an all-around positive experience. Thank you for taking the time to share your experience with us, and are pleased we were able to be a part of your travels. We hope to...

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Amenities

About the property
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
Services
  • Self-Serve Laundry
Official Description (provided by the hotel)
WoodSpring Suites Shreveport Bossier City (formerly Value Place Shreveport, LA (Bossier City)) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. Kitchens in every room. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Limited front desk hours - use a courtesy phone in the lobby or guest room for 24/7 guest support (including check-in) from our friendly staff. Extended stay hotels are different in amenities from traditional hotels. ... more   less 

Additional Information about WoodSpring Suites Shreveport Bossier City

Address: 2275 Old Minden Rd, I-20 & Old Minden Rd, Bossier City, LA 71112-2303 (Formerly Value Place Shreveport, LA (Bossier City))
Region: United States > Louisiana > Bossier City
Amenities:
Kitchenette Wheelchair access
Price Range: $54 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — WoodSpring Suites Shreveport Bossier City 2.5*
Number of rooms: 121
Reservation Options:
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Hotel Style:
#3 Business Hotel in Bossier City
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Questions & Answers

Here's what travellers have asked, with answers from WoodSpring Suites Shreveport Bossier City staff and other travellers.
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Questions? Get answers from WoodSpring Suites Shreveport Bossier City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer non-smoking, but that's just me”
 of 5 bubbles anillionlegend, 14 Aug 2016 | Read review
“fourth floor on the far side”
 of 5 bubbles kingdomiano, 12 Aug 2016 | Read review
“Make sure you have a good GPS, hard to find from street location”
 of 5 bubbles zplay2398, 26 May 2016 | Read review
“choose one on the other side of the highway”
 of 5 bubbles mibemi, 10 May 2016 | Read review
“Rooms away from the Interstate are quieter.”
 of 5 bubbles richardaU9106UT, 13 Apr 2016 | Read review
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