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Checked into this hotel and found a used condom in our room. The front desk's solution was to take the condom without changing our rooms. They refused to clean our room because she was by herself. I want a call from the manager or corporate...More
1 Thank Matt P
Response from LQ Customer Car... T, Guest Relations Manager at La Quinta Inn New Orleans West Bank / GretnaResponded 2 June 2016
I am very sorry to hear that you had to deal with this while staying with us. I would like the opportunity to speak directly with you about the issues you experienced. Please contact me at LQCustomerCare@LQReviews.com at your earliest convenience. I look forward...More
This hotel met our needs in value. It was a great location and the staff were responsive to our needs. The room smelled 'damp' but that was corrected with candles. The faulty AC unit had to be swapped out after the 1st night. I would...More
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I am a world traveler experienced and researching many lodgings. Believe NOTHING what is online about this place. NOTHING! AARP even mentions this hotel.....a mistake unless you are a smoker who does what they want no matter. I booked 4 nights based on what the...More
1 Thank Val M
Response from LQCustomerCare, Guest Relations Manager at La Quinta Inn New Orleans West Bank / GretnaResponded 23 May 2016
Wow! This is definitely not the kind of experience we want our guests to have. I'm so sorry about the issues you encountered. Providing a clean, comfortable room to our guest is important to us. I will make sure your comments are forwarded to...More
US$69 - US$234 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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La Quinta Inn New Orleans West Bank Hotel Gretna ,
Sorry for the delayed response. I have not checked my email during the holidays. There is plenty of free parking. I am not familiar with your other concerns. HOWEVER, I would wave you off of this property. It is in a "iffy... More
Sorry for the delayed response. I have not checked my email during the holidays. There is plenty of free parking. I am not familiar with your other concerns. HOWEVER, I would wave you off of this property. It is in a "iffy" location, and as I am retired from the NOPD, I would NEVER stay there again.
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"Top floor is quietest. Note: on one side of the building it is only two stories. Stay away from the hw 90..."