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Holiday Inn New Orleans West Bank Tower

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Holiday Inn New Orleans West Bank Tower
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284 Reviews from our TripAdvisor Community

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Showing 276: English reviews
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Atlanta, Georgia
Reviewed yesterday NEWvia mobile

I'm not sure if this will fall on deaf ears but I must say that although this is a nice hotel my experience was absolutely disgusting. My partner and I left the hotel room only to return to the maintenance man taking the most foul smelling BM in our bathroom. I didn't even know they could get in without a...

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Helpful?
Thank chayesocali
Hampshire, Illinois
Reviewed 5 days ago NEW

We checked in on Feb 14 and were greeted by a very friendly front desk staff and they upgraded my room. Took a quick shower and noticed the shower was not draining well, no big deal, we went to grab a beer and found out there was a manager reception! Told the front desk about the shower and it literary...

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1Thank Nathan L
Reviewed 1 week ago NEWvia mobile

New Orleans is the best state I have travel to and I been quite a few places. I'm giving Ashley from the front desk 5 Stars u rock baby. I'm giving Mohammed from Round house 5 Stars and Teresa and Brittany. You guys are the best me and the hubby really appreciate u all thanks to the Holiday Inn West...

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Thank Nina A
Reviewed 1 week ago

Mohammad and his fellow server Asia were both helpful and organized. It was a joy dining there. We came back to the hotel a week later after our cruise, but is was Mohammad's day off. We were disappointed.

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Thank Ronald T
Jacksonville, Florida
Reviewed 3 weeks ago

Stayed here for our first three nights in New Orleans. Room was clean, large and comfortable. Parking was free and plentiful. Staff was nice and helpful. We could hear the traffic from the tenth floor but it didn't really bother us. Not to bad a drive to downtown.

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1Thank Cowgirlkc
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hey to our Cowgirl from from KC, Thanks so much for your business and kind 4 star review. We truly appreciate it. Please do keep us in mind when next you are in the area. We'd love to welcome you back. All the best, Dustin Floyd General Manager

Ozark, Missouri
Reviewed 3 weeks ago via mobile

It seems nowadays that service and just bring friendly is a thing of the past, not here. We were welcomed with friendly check in. Came back down and young lady at desk helped us download the uber app. Close to French Quarter and cruise terminals

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Helpful?
Thank poppyman1
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hey Poppyman, Thanks for your business and awesome review. I'm proud that friendliness is alive and well at our property and that our team made you feel welcome and were helpful. It is our pleasure to help the awesome folks we encounter on a daily basis. Guests like you provide us the opportunity to do what we love for a...

Reviewed 3 weeks ago via mobile

This Holiday Inn that I stayed at would be the worst customer service for me anyways. The gentleman that checked us in didn't have one nice thing to say...except no complementary breakfast for you. Great, I just drove 1187miles and now I've gotta find food in the morning. Why stay @holiday inn if I gotta find my own food ...?...

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Helpful?
Thank Savanna A
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Savanna, Thanks so much for your business and kind review of our property. We really appreciate your candid comments and will use your feedback to improve. Thanks also for mentioning Mohammad and how he turned your stay around. He's really great and do know that I'm going to make sure to recognize him in an upcoming employee rally. I'm...

Reviewed 4 weeks ago

An okay stay. The lobby is clean and smells good. Plenty of parking. Rooms are a nice size, but the bathrooms very small. If you are a light sleeper, this place may not be for you. The noise from the highway was pretty loud and we were both awakened on different occasions from loud motorcycles or slamming doors of neighboring...

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1Thank Danielle H
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hey Danielle, Thanks so much for choosing our property and for sharing your feedback. We appreciate it. I want to apologize because anytime one of our valued guests describes their visit as only "okay" that means that we missed our mark. I know you mentioned the noise issues which impacted your visit. I'd love to know more about this and...

Ozark, Missouri
Reviewed 4 weeks ago via mobile

We pulled in today Jan 28,2017 and it was before the 3pm check in and we were met by Treneise, she is so nice and accommodating she already had our shuttle set up for Sunday January 29,2017 to take us to the port for our cruise. She was so nice to talk with the room we have is so nice...

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Thank justbeinghonest20
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hey Justbeinghonest, We love your honesty! Truly, thanks so much for your business and kind words. I can't wait to share your review with Treneise. She is a shining star on our property and a great example of us at our best. I'll make certain she is recognized for her performance! Thanks also for your comments regarding the size of...

st. louis
Reviewed 23 January 2017 via mobile

We have stayed here three times on various vacations with other couples and always are pleased with our stay. Great location right across the bridge from all the action. Can be a little confusing at first to get to, but once you find it then you'll always remember how to get there. Great breakfast buffet and nice lobby. On a...

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Thank St_LouisRyan
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

To our friend Ryan from St. Louis, Thanks so much! Thanks so much for your loyalty, kind words, and friendship! We are so fortunate to each day welcome the world's best guests and you are a fine example of this. We can't tell you how much it means to us whenever one of our valued guests recommends our property. Our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Perched high above the mighty Mississippi River with a commanding view of the Crescent City's beautiful skyline, New Orleans' best hotel value is the all new Holiday Inn New Orleans Westbank Tower. All the excitement that the Big Easy has to offer is just a five minute drive across the Crescent City Connection. Within minutes you ll be in the heart of the city within blocks of Canal Place Shopping Mall, Harrah s Casino, St. Louis Cathedral, the French Quarter, the Riverwalk and Bourbon Street! We've thought of everything so you won't have to, with brand new, modern surroundings and all of the features that business and leisure travelers expect, including complimentary wireless high-speed Internet and business center. Relax in the Round House Bar and Grill while catching a game on one of our large flat panel HDTVs. Work out in our state of the art fitness center and take some time to enjoy our tropical pool area. We are conveniently located just minutes from: the French Quarter, Mardi Gras Parade Routes, downtown New Orleans, Ernest N. Morial Convention Center, Louisiana Superdome, New Orleans Arena, Oakwood Shopping Center, and all that the Westbank has to offer. When planning your next visit to New Orleans, a corporate meeting, family reunion, wedding or rehearsal dinner, the Holiday Inn New Orleans Westbank Tower is the best value! ... more   less 

Additional Information about Holiday Inn New Orleans West Bank Tower

Address: 275 Whitney Avenue, Gretna, LA 70053
Region: United States > Louisiana > Gretna
Price Range: $166 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn New Orleans West Bank Tower 3*
Number of rooms: 181
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Also Known As:
Holiday Inn New Orleans West Bank Tower Hotel Gretna
Holiday Inn Gretna
Gretna Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn New Orleans West Bank Tower staff and other travellers.
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Questions? Get answers from Holiday Inn New Orleans West Bank Tower staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a higher floor and it had a good view. Hotel is round so all views are good.”
 of 5 bubbles CubbieNate, 22 Feb 2017 | Read review
“Ask for a room away from highway”
 of 5 bubbles 464danielleh, 28 Jan 2017 | Read review
“The hotel is a circle so there is really nowhere to go to escape the noise of the highway. The earplugs help though.”
 of 5 bubbles antisam, 27 Dec 2016 | Read review
“Stay away from the east side next to the highway”
 of 5 bubbles krobson5, 5 Nov 2016 | Read review
“Ask for a room away from the highway if your a light sleeper”
 of 5 bubbles cathyleej, 12 Oct 2016 | Read review
5 of 5