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Holiday Inn New Orleans West Bank Tower

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266 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn New Orleans West Bank Tower
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Showing 258: English reviews
Reviewed 29 September 2016 via mobile

The room faced towards the busy high way. There wasn't a single night that slept thru the night due to the noise of passing traffic. Upon arrival it showed that the reservation wasn't correct. I arrived a day too early. Ok just add another night to the reservation you would think but no ALL the nights became $24 more expensive....

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Helpful?
Thank AdB43
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi AdB43, Thanks for your business and your review of our property. Sorry to hear of the challenges you faced during your recent stay. Regarding your rate issues when extending your reservation - I'm sorry we didn't explain this a little better. Since our rates change daily the additional day could have been much higher which makes your "Average Rate"...

Meridian
Reviewed 28 September 2016 via mobile

I went to stay at his hotel just for the weekend. The rooms I felt were old and out of date. The beds were hard and there wasn't even a microwave in the room, no sub ports to plug in devices. After we left I discovered that I had left something in the room. When I call back to see...

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Helpful?
Thank Natasha B
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Natasha B, Thanks so much for choosing our hotel and for sharing your review. I'm so sorry that we were unable to recover your item that was left behind. I know how frustrating this can be and feel as though that may impacted your view of our hotel. I'm also very sorry that you had issues in the assigned...

Louisiana
Reviewed 25 September 2016

The room was very comfortable and the service was good. The West Bank area is not the greatest for tourism, but the access into New Orleans proper is quite easy on the Expressway. The morning breakfast buffet is a good but the same everyday. The hot dishes are scrambled eggs, french toast sticks, bacon and home fried potato's.

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Helpful?
Thank BurtonB748
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi BurtonB748, Thanks so much for your business and your kind 4 star review of our property! We appreciate you pointing out how close we are to downtown due to the ease of the Expressway. I hear you loud and clear regarding variety of our morning buffet. I'm happy you found the quality good but I agree we need to...

Houston, Texas
Reviewed 8 September 2016 via mobile

I called ahead and ordered Strawberries with wine.. They had it chilled and in the room when we arrived even though it was later than what we originally planned.. We had our do not disturb sign out when housekeeping came around.. They left a card underneath our door to call when ready for service.. When we returned our room was...

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Helpful?
Thank Adallas11
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Adallas11, Romantic getaways to New Orleans are awesome! We are so happy we were your hotel of choice for your second honeymoon. I appreciate you highlighting our romance package that includes strawberries and wine or champagne. I do hope you guys enjoyed your time together and got to take in some of the sites and sounds of the city....

Wesson, Mississippi
Reviewed 5 September 2016 via mobile

Stayed @ Holiday Inn 275 Whitney Blvd in Gretna, LA. The hotel was easy to find, clean, restaurant on site, conveniently located near restaurants and shopping. The rooms were cleaned daily. No roaches seen in our room. Fresh towels daily. Not to noisy. Workers and guests alike was friendly. Enjoyed my stay. Plan to return again.

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Helpful?
Thank Gwendolyn S
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Gwendolyn, Thanks so much for your awesome 5 star review of our property! I'm so glad you enjoyed your stay. We know you have lots of lodging options in the New Orleans metro area and feel very fortunate that you chose us. We can't wait to welcome you back soon! All the best, Dustin Floyd General Manager

London, United Kingdom
Reviewed 2 September 2016

Tourist in New Orleans for 2/3 day. Hotel is situation within arms length of the freeway which is very convenient (9 mins to downtown), surprisingly quiet and clean. Front desk staff very helpful but don't bother with the inclusive breakfast (Holiday Inn - you need to do much better than this or don't bother at all).

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Helpful?
Thank juliansartori
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Juliansartori, Thanks so much for your business and for your review! I'm so happy that you liked our location, and found us quiet and clean. Those are huge issues other consider when making hotel arrangements. I'm very pleased to read your kind words and know other travelers appreciate you pointing those items out. Thanks also for your kind words...

Talking Rock, Georgia
Reviewed 5 August 2016

The Holiday Inn West Bank Tower is a great hotel! The rooms were exceptionally clean, quite and very well decorated. As a Hilton Honors member and traveler I do not stay at many Holiday Inn's but this particular hotel was just as good if not better than most Double Tree's, Hampton's or most other mid-level Hilton hotels. Only drawback was...

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Helpful?
Thank Jasperdawgfan
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Jasperdawgfan, Thanks so much for your business and your awesome review of our property! We really appreciate it. I am so pleased that you chose our hotel even though you are a HHonors member. You giving us a shot and then recommending our property is high praise. I do hope we were able to enroll you in IHGRewards so...

Reviewed 1 July 2016 via mobile

I stayed at this hotel for 3 days. The staff at the front desk couldn't be any nicer. They were helpful and friendly. The restaurant was just ok. The servers weren't that great . They had a managers special Buffett for free one night. We got there about 20 minutes before it started and ordered from the menu. No one...

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Helpful?
Thank Teresa G
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Teresa G, Thanks so much for your business and for sharing your review! Yes, we do offer a manager's reception each Tuesday evening from 5-6 PM with complimentary food and drinks for our valued guests. Sorry you found out about it after you had ordered but I am happy that you enjoyed your evening meal. In regards to the...

Memphis, United States
Reviewed 30 June 2016

In the beginning, had a experience with a dirty room and the smell of burning wires when I cut on the air condition however is was quickly taken care of. Once we moved to another room, it was an average experience or stay for the Holiday Inn. The food in the restaurant downstairs was not the best but it was...

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Helpful?
Thank Terri R
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Terri, Thanks so much for your business and for your review. I am terribly troubled because certainly we work to be much more than the "average Holiday Inn." Our secret to success is wowing our guests and you can't do that by being typical. Burning wires and housekeeping issues is certainly not normal for our property and I'd love...

Reviewed 18 June 2016 via mobile

This hotel seems nice on the surface but after staying a few nights it was horrible. The room was not the cleanest from check in. The day we arrived we found pink fingernails and a nail clipper on the floor near the sofa. Our room was ice cold the day we checked in and there was no temperature control from...

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Helpful?
Thank Jerrica W
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Jerrica, Thanks for your business. From this and your other reviews across various sites I realize you aren't pleased with your recent stay with us. I am very sorry that we failed to deliver the experience we are known for. As I've shared in previous responses I'd really love to learn more about your visit and work to make...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Perched high above the mighty Mississippi River with a commanding view of the Crescent City's beautiful skyline, New Orleans' best hotel value is the all new Holiday Inn New Orleans Westbank Tower. All the excitement that the Big Easy has to offer is just a five minute drive across the Crescent City Connection. Within minutes you ll be in the heart of the city within blocks of Canal Place Shopping Mall, Harrah s Casino, St. Louis Cathedral, the French Quarter, the Riverwalk and Bourbon Street! We've thought of everything so you won't have to, with brand new, modern surroundings and all of the features that business and leisure travelers expect, including complimentary wireless high-speed Internet and business center. Relax in the Round House Bar and Grill while catching a game on one of our large flat panel HDTVs. Work out in our state of the art fitness center and take some time to enjoy our tropical pool area. We are conveniently located just minutes from: the French Quarter, Mardi Gras Parade Routes, downtown New Orleans, Ernest N. Morial Convention Center, Louisiana Superdome, New Orleans Arena, Oakwood Shopping Center, and all that the Westbank has to offer. When planning your next visit to New Orleans, a corporate meeting, family reunion, wedding or rehearsal dinner, the Holiday Inn New Orleans Westbank Tower is the best value! ... more   less 

Additional Information about Holiday Inn New Orleans West Bank Tower

Address: 275 Whitney Ave, Gretna, LA 70053-2346
Region: United States > Louisiana > Gretna
Price Range: $121 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn New Orleans West Bank Tower 3*
Number of rooms: 181
Reservation Options:
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Also Known As:
Holiday Inn New Orleans West Bank Tower Hotel Gretna
Holiday Inn Gretna
Gretna Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn New Orleans West Bank Tower staff and other travellers.
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Questions? Get answers from Holiday Inn New Orleans West Bank Tower staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the east side next to the highway”
 of 5 bubbles krobson5, 5 Nov 2016 | Read review
“Ask for a room away from the highway if your a light sleeper”
 of 5 bubbles cathyleej, 12 Oct 2016 | Read review
“the best view is on the side of the hotel facing downtown New Orleans”
 of 5 bubbles 197terrir, 30 Jun 2016 | Read review
“All rooms have a view. The higher floors have a better view, but all should be good.”
 of 5 bubbles teresaf84, 23 May 2016 | Read review
“Don't stay at the Marriott Next door”
 of 5 bubbles JamesB477, 10 May 2016 | Read review
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