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Holiday Inn New Orleans West Bank Tower

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Holiday Inn New Orleans West Bank Tower
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288 Reviews from our TripAdvisor Community

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Showing 280: English reviews
toronto, canada
Reviewed 4 January 2016

We found the location of this hotel perfect, as we could easily drive in to downtown and the French quarter. The room was clean, and due to the cylindrical shape of the hotel, it made for a pie shaped room that had some extra space making it a mini suite. However this also meant that the washroom at the entrance...

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Helpful?
Thank johnnymetro
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Johnnymetro, Thanks so much for your business and your excellent 4 star review of our property. We really appreciate it! Thanks for mentioning our cleanliness, pie shaped large rooms, and convenient location. Sorry you didn't love the bathroom configuration (we do realize it is tight in some rooms - and apologize that the bathrooms aren't larger) and for the...

Ottawa, Canada
Reviewed 2 January 2016

My wife and I stayed a full week from Christmas Day to New Years Day. The staff was very friendly and helpful. When we checked in the front desk staff gave us a lot of suggestions of where to visit and how to get around town (by Uber). It was extremely convenient getting to French Quarter and Garden District by...

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Helpful?
Thank francislo
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Francislo our friend from Canada, Thanks so much for your business and your AWESOME 5 star review of our property. Your review has made us all smile from ear-to-ear! Thanks for pointing out the cleanliness and how quiet your room was as well as how you like the views from the 8th floor. I loved most of all reading...

Pensacola, Florida
Reviewed 2 January 2016

I stay here frequently and need to give special recognition to Ikeisha, who is one of the many great staff at the Holiday Inn. In particular, many weeks ago, when I went to leave in the morning, I noticed that my car was blocked in by others who found or made ad hoc parking spaces. Parking at this motel can...

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Helpful?
Thank EBHoward
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi EBHoward, Thanks so much for your business and your review of our hotel. I can't tell you how happy I am to read of your glowing review of Ikeisha. She is such an asset to our hotel and I'll make sure to recognize her at a future staff meeting. I'm sorry you had an issue with someone parking behind...

Metamora, Ohio
Reviewed 31 December 2015 via mobile

All in all it was a good hotel. We needed a cot but couldn't fit a cot in the room though.We would consider staying again. The restaurant food was OK. It was mostly bar food.The location made it easy to access main highway for local attractions.

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Helpful?
Thank Simonne M
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Simonne M, Thanks so much for your business and your excellent 4 star review of our property. Sorry we couldn't get a rollaway in your room but unfortunately fire code will not allow us to place them in some room types. Thanks for your comments regarding our easy access to local attractions. This is important to future guests and...

Jacksonville
Reviewed 31 December 2015 via mobile

We very much enjoyed our stay here. Very clean room. Staff gave a room on the 7th floor with a decent view of the Crescent City Twins. Amy time we had questions about public transportation or the area, they were very kind to guide us in the right direction.

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Helpful?
1Thank daddyfatsacks2011
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Daddy2011, Thanks so much for your business and your 4 star review of our property. I appreciate you pointing out our high service levels and cleanliness of guest rooms. Your business means the world to us and we appreciate you choosing our hotel. We do hope to welcome you back soon. Best wishes, Dustin Floyd General Manager

Saint Louis, Missouri
Reviewed 27 December 2015 via mobile

The staff was really nice and welcoming! We had a handicap room it was clean but when you took a shower the floor was soaked and slippery. How ever the beds were comfortables and the housekeeping service was good. The brownies and cookies they had on display were delicious!

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Helpful?
Thank tequias B
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi tequias B, Thanks for your business and your 4 star review of our property! Thanks for pointing out the cleanliness of our guestroom and how you appreciated our housekeeping service. Our guests love love love the cookies at check-in so thanks for pointing them out so future guests can look forward to these sweet free treats! Your business is...

Cleveland, Ohio
Reviewed 17 December 2015 via mobile

The room was clean and spacious. The wifi kept going in and out so that was frustrating. They finally worked it out. The on premises restaurant exceeded our expectations. Our server was outstanding. The bed was comfortable. We would stay here again.

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Helpful?
Thank cakedeco
Reviewed 6 December 2015 via mobile

The hotel is beautiful and the staff is friendly. Check in went very smooth. The restaurant down stairs is very nice. Delicious food, nice and attentive staff. Great food, prices not too bad. Then there's the room..... These rooms really need to be taken care of. I noticed there were spots where paint didn't match or touch ups didn't match...

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Helpful?
1Thank nikiNoel99
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi nikiNoel99, Thanks so much for your business and your review of our property. I am so sorry you experienced issues with your toilet during your stay and I want to work to make it right. I've reached out to you privately through tripadvisor so that we can discuss your issue. Please feel free to reach out to me via...

Atlanta, Georgia
Reviewed 4 December 2015

Visiting New Orleans the weekend after Thanksgiving can be a challenge as it hosts the Bayou Classic football game (a rivalry game between two historically black college in the state of Louisiana). After paying the higher rate for hotels closer to the Superdome in previous years, this year I tried something different. Holiday Inn West Bank Tower was a welcomed...

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Helpful?
Thank 9of10
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi 9of10, Thanks so much for your business and your awesome review of our property! We love when new guests discover all the benefits of booking with us and are so thankful to you for these out to future guests through your review. Thanks also for pointing out our great staff, which truly is the secret to our success and...

Reviewed 20 November 2015 via mobile

My first trip to New Orleans was a great experience. The hotel stay at this Holiday Inn was pleasant. No fee for parking....The staff was very friendly and helpful....... Location idea if you didn't want to be at the heart of Bourbon Street. The drive to Bourbon Street was about 10 min. The room was clean. Thank you Treneise, front...

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Helpful?
1Thank Angela C
HolidayInnWestbank, General Manager at Holiday Inn New Orleans West Bank Tower, responded to this review

Hi Angela, Thanks so much for your business and for your AMAZING 5 star review of our hotel. Your review addressed so many of the touchpoints many guests would want information on prior to booking a stay. I'm certain many will find it helpful. I want to thank you for pointing out our free parking, location, clean room, and service...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Perched high above the mighty Mississippi River with a commanding view of the Crescent City's beautiful skyline, New Orleans' best hotel value is the all new Holiday Inn New Orleans Westbank Tower. All the excitement that the Big Easy has to offer is just a five minute drive across the Crescent City Connection. Within minutes you ll be in the heart of the city within blocks of Canal Place Shopping Mall, Harrah s Casino, St. Louis Cathedral, the French Quarter, the Riverwalk and Bourbon Street! We've thought of everything so you won't have to, with brand new, modern surroundings and all of the features that business and leisure travelers expect, including complimentary wireless high-speed Internet and business center. Relax in the Round House Bar and Grill while catching a game on one of our large flat panel HDTVs. Work out in our state of the art fitness center and take some time to enjoy our tropical pool area. We are conveniently located just minutes from: the French Quarter, Mardi Gras Parade Routes, downtown New Orleans, Ernest N. Morial Convention Center, Louisiana Superdome, New Orleans Arena, Oakwood Shopping Center, and all that the Westbank has to offer. When planning your next visit to New Orleans, a corporate meeting, family reunion, wedding or rehearsal dinner, the Holiday Inn New Orleans Westbank Tower is the best value! ... more   less 

Additional Information about Holiday Inn New Orleans West Bank Tower

Address: 275 Whitney Ave, Gretna, LA 70053-2346
Region: United States > Louisiana > Gretna
Price Range: $144 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn New Orleans West Bank Tower 3*
Number of rooms: 181
Reservation Options:
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Also Known As:
Holiday Inn New Orleans West Bank Tower Hotel Gretna
Holiday Inn Gretna
Gretna Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn New Orleans West Bank Tower staff and other travellers.
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Questions? Get answers from Holiday Inn New Orleans West Bank Tower staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great view”
MarriedCoupleTrip, 10 Apr 2017 | Read review
“Get a room not facing the freeway, if possible. If not possible, use the ear plugs they provide.”
750terrim, 3 Mar 2017 | Read review
“I had a higher floor and it had a good view. Hotel is round so all views are good.”
CubbieNate, 22 Feb 2017 | Read review
“Ask for a room away from highway”
464danielleh, 28 Jan 2017 | Read review
“The hotel is a circle so there is really nowhere to go to escape the noise of the highway. The earplugs help though.”
antisam, 27 Dec 2016 | Read review
5 of 5