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03/12/2017 04/12/2017
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    Extended Stay America - New Orleans - Airport

    2300 Veterans Boulevard, Kenner, LA 70062
    +1 877-432-9997
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    03/12/2017 04/12/2017
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    US$81
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    Traveller (9)
    Room & Suite (12)
    Dining (1)
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    Fairfield Inn & Suites Kenner New Orleans Airport
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    Hilton New Orleans Airport
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    Overview
    • Excellent37%
    • Very good17%
    • Average21%
    • Poor13%
    • Terrible12%
    Travellers talk about
    “grab and go” (5 reviews)
    “stayed here” (12 reviews)
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Kitchenette
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    Pool
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - New Orleans - Airport
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (117)
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    1 - 5 of 116 reviews

    Reviewed 5 days ago

    In the first room we were given, none of the lamps worked to we were given another. The new room wasn't very clean, the smoke detector was taped together, the TV remote was missing. Thin walls, bright lights, didn't seem safe. The elevator wasn't working....More

    Review collected in partnership with Extended Stay
    Thank 825robyns
    Response from 00esa, Manager at Extended Stay America - New Orleans - AirportResponded 4 days ago

    Thank you for your feedback. We're sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and...More

    Hotel's Favourite
    Reviewed 30 June 2017

    Very nice accommodations close to airport. Great service, clean rooms and full laundry. I would return to this hotel whenever I am flying out of New Orleans or visiting that area. I highly recommend it for families on a budget or for business travel.More

    Review collected in partnership with Extended Stay
    Thank Williemae S
    Response from 00esa, General Manager at Extended Stay America - New Orleans - AirportResponded 1 July 2017

    Wow - Williemae, thank you for choosing Extended Stay America - New Orleans - Airport for your stay. We couldn't be happier that we were able to impress you with our service, accommodations, and amenities. Thanks again for your recommendation, and we look forward to...More

    Reviewed 1 week ago via mobile

    Very nice hotel. Close to everything. Staff very friendly. One of the housekeepers, Rona, was beyond helpful to me. I couldn't have asked for a nicer person. She should get a gold star. Everyone was pleasant and easy to get along with. Will definitely stay...More

    Thank Valerie R
    Response from 00esa, Manager at Extended Stay America - New Orleans - AirportResponded 1 week ago

    Thanks for the wonderful comments. Our staff is committed to providing excellent service, so Rona will be happy to know her efforts helped make your stay a great one. It was a pleasure hosting you at Extended Stay America, and we look forward to serving...More

    Reviewed 1 week ago

    Rude staff, non-working elevator, ragged furniture, billing errors, tape holding lamp together. When attempting to resolve issues and concerns I was told the issues had been written down and I would need to come down after 10 to speak to the MgrMore

    Review collected in partnership with Extended Stay
    Thank tajmahp
    Response from 00esa, Manager at Extended Stay America - New Orleans - AirportResponded 1 week ago

    Thank you for giving us a feedback regarding your stay. Please accept our apologies for our associates not being responsive enough to your needs. It is never our intention to disappoint a guest as we strive to consistently deliver exceptional service. We have shared your...More

    Reviewed 1 week ago

    All together it was a perfect stay, all match together, perfect friendly staff, if youneed some always helpful, room and bed feel like home.....have real enjoy my 3 month stay , so look further for mxy next stay....everytime ever choose this hotelMore

    Review collected in partnership with Extended Stay
    Thank 104devidp
    Response from 00esa, Manager at Extended Stay America - New Orleans - AirportResponded 1 week ago

    Thank you for taking the time to write a review about your exceptional stay at Extended Stay America. We are so delighted to read you loved our friendly associates who took great care of you and that you were impressed with your comfortable room. We...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$84 - US$210 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 20
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Extended Stay, Priceline, Hotwire, TripOnline SA and Cheap Tickets so you can book your Extended Stay America - New Orleans - Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Louisiana >
    • Kenner
    Add Photo Photos
    Traveller (9)
    Room & Suite (12)
    Dining (1)
    Hotel & Grounds (6)
    Bathroom (1)
    Nearby
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    Ask a question
    Questions & Answers
    Gabrielle P
    13 January 2015|
    AnswerShow all 3 answers
    Response from Amy L | Reviewed this property |
    No barely has anything accommodating
    0
    Votes
    Rosemarie P
    9 January 2015|
    AnswerShow all 2 answers
    Response from gwingman1 | Reviewed this property |
    about fifteen miles. No shuttle
    0
    Votes
    Room Tips
    "Noise goes through the walls on every floor"
    Read review
    "East side you get noise from incoming customers & front door. West side you get noise from the airport."
    Read review
    "Corner room is what I picked. The hotel is pet friendly but pets are only on 2nd and 3rd floors."
    Read review
    "Upper floor is quiet :)"
    Read review
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