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I just arrived to the hotel. I came in to the room and it smells like cigarettes... It is a very strong smell. I am staying two more nights and I asked the front desk lady if she could help me with another room. She...More
Thank Angélica C
Response from GM R, General Manager at Red Roof Inn New Orleans AirportResponded yesterday
I do apologize for your stay, we don't do business this way. This should have never happened to you or any guest. We strive to make every stay a great one. Any question about your next stay if you will please contact me at the...More
I frequent this hotel quite often and the rooms are clean and the price is very competitive. John the manager has his team well trained and they are very friendly and efficient. Upon arrival I was greeted and checked in by Tammy Edwards with a...More
This hotel is 10 minutes from the New Orleans airport and is a great place to stay if you have an early flight. There is also affordable long-term parking (not covered) and an airport shuttle. We have used this hotel twice for the parking and...More
Response from GM R, General Manager at Red Roof Inn New Orleans AirportResponded 7 October 2018
Good Morning, I would like to thank you for your review. We work really hard to keep everything clean. I am glad to know that your you use our park and fly parking. I look forward to your stay again in the future. Thanks General...More
I was looking for a relatively cheap hotel by the airport and I’m going to suggest you find another hotel.
1)know that the airport shuttle runs from 5am
2) breakfast isn’t until 6am
My biggest pet peeve is when you check in and the representative...More
1 Thank NadiaJ34
Response from GM R, General Manager at Red Roof Inn New Orleans AirportResponded 18 September 2018
Thanks for your review. I do apologize to you for your stay. The pillows are standard for Red Roof Inns. We do strive to make every guest stay a great one. The front desk agent is new and does need more training I hope you...More
This used to be a Sleep Inn. We used to stay here prior to early MSY departure flights. It has changed brands and is now a
Red Roof. As a Sleep Inn it was good a quite affordable. Now it has gone downhill something terrible....More
Response from GM R, General Manager at Red Roof Inn New Orleans AirportResponded 17 September 2018
I apologize you feel that way. We have put lots of money into this property and have received lots of great reviews on our cleanliness , we strive to make every stay a great one. Please give us another chance I promise your stay will...More
Red Roof Inn New Orleans Airport offers both comfort and convenience. This pet-friendly, family-friendly hotel offers a coin laundry, free continental breakfast, coffee and tea in the lobby. All guest …Morerooms include free Wi-Fi, hair dryer, in-room coffee, flat screen TV, iron and ironing board, microwave and mini-refrigerator. One well-behaved family pet is welcome. Business travelers will welcome additional conveniences like access to copy and fax services. Red Roof Inn New Orleans Airport is located less than four miles from the Airport and offers free shuttle service. *Shuttle service is available from 5 AM to 11 PM, 7 days a week. Please arrange your request with Front Desk in advance. Less
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