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Quality Inn & Suites

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107 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Berlin, Wisconsin
Level Contributor
150 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 13 February 2015

Stayed two nights using points. Room had dehumidifier running 24/7 and room has slight musty smell. humidifier was full of water and had to have desk clerk empty it. Toilet stained and room was well worn. All personnel pleasant and helpful. Beds comfortable. Breakfast typical Comfort Inn. Breakfast lady a real joy!

Helpful?
1 Thank ednat7
Kimberley E, Manager at Quality Inn & Suites, responded to this review

Dear ednat7, First off, my staff and I would like to thank you for taking the time to review our hotel. As we are an older hotel we strive to ensure that it is still up to standards for our guests. After reading your comment we will work with our maintenance staff to ensure that the room looks new and... More 

Amarillo, Texas
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 January 2015

I had a wonderful stay night before last. The hotel was clean, and the front desk staff was fantastic. There are plenty of places nearby to eat. I would stay there again without any regrets. Thank you, and see ya soon.

Helpful?
Thank BillyV7222
Kimberley E, Manager at Quality Inn & Suites, responded to this review

BillyV7222, First off we would like to thank you for taking the time to review our hotel on tripadvisor.com. We welcome all comments to ensure that our guests get the best treatment and we are more than pleased to hear that you enjoyed your stay! We look forward to having you back at the Comfort Inn and Suites and cannot... More 

Dallas, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 October 2014

We stayed here for one night passing through. It is an older one that has been redone. We had one room that smelled musty and you can see lots of patches on the ceiling. Breakfast was good and area clean. The breakfast lady was very sweet and ready to help. It is convenient, but not as good as most of... More 

Helpful?
1 Thank Kim M
Dean P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to share your thoughts and comments. I sincerely apologize that your stay was less than you expected. Your concerns and comments allow us the opportunity to continue to improve our service and product. I regret not speaking with you upon your departure. I enjoy interacting with our guests to ensure their stay is a... More 

Del Rio, Texas
Level Contributor
99 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 28 September 2014

Good rate, area is not that plesant. Hotel staff where very friendly and helpful. They do take pets BUT while walking our dogs between the access road and interstate, wife and I noticed a couple ladies of the evening being dropped off around the corner and then enter the hotel without any luggage.

Helpful?
2 Thank grantbagpiper
Dean P, Manager at Quality Inn & Suites, responded to this review

I am terribly sorry we failed to meet your expectations! Your review has been given to our management staff, so they may begin to make corrections as needed in their departments. Again, we are so sorry you did not enjoy your stay, we would love to make it right for you. Thank you. More 

Travellers are raving about these Lafayette hotels

San Jose, California
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 September 2014

Upon arrival, Sheila was working the front desk (she was also there when we checked out the following morning). Sheila was very pleasant, friendly and helpful - even offering a coupon for a local favorite restaurant just down the street. I asked how long she had been with the hotel, and was surprised to learn that she had been there... More 

Helpful?
1 Thank Susan C
Dean P, Manager at Quality Inn & Suites, responded to this review

Thank you for the excellent review! It was a pleasure to have you as our guest. We look forward to welcoming you back soon. Warmest regards. More 

Madeira Beach, Florida
Level Contributor
94 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 2 September 2014

Room 101, August 28th, 2014, $82.34 total. This Comfort Inn is on a frontage road. I drove thru the town and it held nothing interesting. Do not stay in Room 101 because it is on the frontage road next to I-49 / rt 167 and it sounded like we were in a thunderstorm all night. The actual room was ok.... More 

Helpful?
Thank MadBeachMel
Dean P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to share your experience at my hotel with TripAdvisor. I sincerely appreciate your feedback. Rest assured your comments are not taken lightly as we use guest feedback to let us know what we are doing right and to know where we need to improve. Please come back the next time your travel brings you... More 

Cullman, Alabama
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 August 2014

This is an older Comfort Inn - the bathroom sink had a crack in it and the toilet was stained badly - at first I thought it was dirty, but realized that it was just stained. It was quiet and the staff was very nice - especially the breakfast lady. She was a hoot and just what I needed to... More 

Helpful?
Thank VolCat2014
Dean P, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to share your experience at my hotel with TripAdvisor. I sincerely appreciate your feedback. Rest assured your comments are not taken lightly as we use guest feedback to let us know what we are doing right and to know where we need to improve. Please come back the next time your travel brings you... More 

Euless, Texas
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 9 August 2014

I re-booked for a recent trip to Florida because of my previous experience. The motel is old and does not stand out. It is, as one reviewer pointed out, slightly tricky to get to. However, once again I have a large, clean, comfortable room at a good price. Also, once again, I got to interact with Tim who is the... More 

Helpful?
1 Thank Donovan B
Dean P, Manager at Quality Inn & Suites, responded to this review

Thank you for your repeat business! It's a pleasure to know that we've maintained your family's confidence year after year. See you next trip! More 

Grenoble, France
Level Contributor
184 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 1 August 2014 via mobile

Hotel is along the highways and is nearby a low key residential area, the lobby is the best part of it, the room refurbished with no taste are already aging, ours were wet due to most likely carpet cleaning but as it si very humid in lafayette everything was still full of humidity, tropical country odour and dangerous slip in... More 

Helpful?
Thank Djaypee38
Dean P, Manager at Quality Inn & Suites, responded to this review

Thank you for providing us with feedback on your recent stay with us. I apologize that we did not live up to the service our guests can expect from a Comfort Inn & Suites. I can understand how frustrating the room service issue must have been.It's important to myself and my staff to learn from our guests and make process... More 

Victoria
Level Contributor
93 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 31 July 2014

Very large comfortable rooms, and a goodnight's sleep despite being quite close to a road. It was easy to find from the I10. The hotel is bright and clean, with friendly staff, and a more than adequate breakfast. The tariff was surprisingly modest. We would stay there again.

Helpful?
1 Thank Brightievictoria
Dean P, Manager at Quality Inn & Suites, responded to this review

Hello and thanks for the feedback! We sincerely enjoyed having you as our guest and we invite you to return the next time you're in our area. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Quality Inn & Suites

Address: 2300 NE Evangeline Thru Way, Lafayette, LA 70501 (Formerly Comfort Inn & Suites)
Region: United States > Louisiana > Lafayette Parish > Lafayette
Price Range: $84 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Comfort Hotel Lafayette
Comfort Inn And Suites
Comfort Inn Lafayette
Comfort Suites Lafayette
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are looking for a jacuzzi room request 110. Jets are great!”
 of 5 bubbles rhondatheroadie, 20 Sep 2016 | Read review
“Any other hotel has better rooms than this one.”
 of 5 bubbles MichaelW598, 27 Jun 2016 | Read review
“Read The Reviews A Little Closer Than I Did”
  • Door Kept Propped Open
  • Door That Is Never Locked
  • Sign With Locked Door That Should OPen With Key
  • Mold
 of 5 bubbles 910mrg, 17 Apr 2016 | Read review
“Make certain you request a Non-Smoking room”
 of 5 bubbles jazzmgr, 4 Apr 2016 | Read review
“Don't stay here. EVER.”
  • Dirt/lint all over floor
  • twist-tie and dirt on floor
 of 5 bubbles nadine0420, 26 Oct 2015 | Read review
5 of 5
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