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Holiday Inn Express Hotel & Suites Lafayette

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Lafayette
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74 Reviews from our TripAdvisor Community

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Showing 73: English reviews
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Reviewed 2 weeks ago via mobile

This is a great hotel in a great location. This is why we chose this hotel for our out of town guests for our wedding and even decided to stay here on our wedding night. Unfortunately, the staff at the hotel almost ruined everything. We had reserved 12 rooms for our out of town guests and a suite for ourselves....

Thank Nathan M
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lafayette, responded to this review

Hello Nathan M, Thanks for staying with us and posting a review from your recent stay with us. I am glad to know that you regarded our hotel to be great and chose us for your special wedding. On the other hand, I would like to offer you my sincerest apologies for the mishaps on your guest reservations. I am...

New Iberia, Louisiana
Reviewed 4 weeks ago

Clerk very polite and accommodating. We were greeted with a smile and felt welcomed. The room was very clean and smelled fresh. The hotel was set back off of the very busy street and we had a first floor room that was looking out onto the parking lot. Very quiet area, we could not hear any street noise. Our stay...

Thank Alib82015
About Hotel's Favourite Review
Houston, Texas
Reviewed 8 January 2017

Lowest I can go. I would go lower but 1 is as low as it goes. They tried to remodel, but did not do a complete job...heater did not work, next room heater would not shut off, next room phones did not work. It took 5 rooms to get one that the heater worked, and when I went to plug...

Thank theram1954
Traveralot, General Manager at Holiday Inn Express Hotel & Suites Lafayette, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. We...

Reviewed 3 January 2017 via mobile

This hotel has a lot going for it: the set back from a noisy highway is right at the top of the list. The hotel breakfast was quite nice - nothing special, but what was served was fine. The most aggravating part of the whole stay was that the room key cards kept deleting their codes. This meant a return...

Thank MarNune
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lafayette, responded to this review

Dear MarNune, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate your business with us. It is nice to read that you have acknowledged the level of service received during your breakfast. However, we sincerely apologize for any inconvenience the noise challenges, the card keys, and the...

Johnson City, Tennessee
Reviewed 16 November 2016

The hotel is set back from a busy highway and not in a major flight path but the tension on the hall doors is set to "slam." If you are here on a busy night, all you will hear is the slamming of doors as people come and go. Otherwise, it's a pretty clean and comfortable place with the usual...

1Thank JennyBees
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Lafayette, responded to this review

Dear JennyBees, Thank you for taking the time to express your thoughts and concerns. We are pleased to know you liked the cleanliness of our hotel. On the other hand, we are sorry for the experience you had with the noise which did not live up to your expectations. We take our guest comments very seriously and always strive to...

London, United Kingdom
Reviewed 14 November 2016

Didn't have anywhere booked to stay. Had a good look round Lafayette and came back to this one. Really glad we did. Booked in by very pleasant young lady called Skylar. (Shades of Breaking Bad!) We booked in for 2 days and were so pleased with the hotel we booked another day. The hotel was clean and tidy and the...

Thank pops272
Hammond, Louisiana
Reviewed 24 October 2016 via mobile

Hotel room was clean and quite with very friendly staff. Would recommend for short stay while in Lafayette. The location was good as well as there are numerous places to eat within a short driving distance.

Thank DEO1977
Traveralot, Manager at Holiday Inn Express Hotel & Suites Lafayette, responded to this review

Thank you so much for the great review. We look forward to your next stay.

Destrehan, Louisiana
Reviewed 15 October 2016

I'll give it to you straight...there are many things about this hotel that mimic a budget hotel, but its saving grace is in its peaceful setting set back from a busy thoroughfare. The rooms are very plain jane - in fact, there was so little color in the room and throughout the public areas, it seemed like something was missing....

Thank StCharlesLA
San Antonio, Texas
Reviewed 12 October 2016

The room was good and mostly quiet, though I think the bed was a little sloped. The breakfast was satisfying with a good selection, and the breakfast attendant was very kind to my son with helping him with the pancake machine. Overall we enjoyed our stay.

Thank happy1002016
Calgary, Canada
Reviewed 16 September 2016

Pros: nice landscaping; very comfortable beds; very clean room; good breakfast selection, pleasant and roomy eating area; friendly staff; short walk to a great restaurant: Copeland's Cons: the front desk was waiting for the wifi reset password - so we did not have wifi access the next morning, nor during breakfast [usually the time period when we use the hotel...

Thank Kathy M

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Management photos: Courtesy of the property manager

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Room/Suite (13)
Bathroom (1)
Business Centre/Function Rooms (1)
Pool/Beach Area (3)
Other (4)
11/06/2017 12/06/2017
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  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Holiday Inn Express hotel in Lafayette Louisiana is the premier 100% SMOKE FREE hotel in the Heart of Acadiana's Cajun Country. The Holiday Inn Express Hotel & Suites Lafayette is located near the Mall of Acadiana, BP, Chevron, Cajun Dome, Women and Children's Hospital, ULL and Acadian Village. Our Lafayette hotel offers the services and amenities you need for your 'Home Away from Home.' Relax in your spacious guestroom which include: Free Wireless High-Speed Internet Access, Free Local Calls, Micro-refrigerators, two telephones (one w/speaker), iron & boards, coffee / tea makers, hair dryers and 27' TV's with expanded cable channels including HBO, ESPN, CNN, Fox News and many others. Enjoy the use of our 24-Hour Business Center, fitness center, outdoor pool and meeting room. Start your day off SMART with our Deluxe Complimentary Continental Breakfast Bar and the SMART Roast coffee. If entertainment is what you're looking for we're close to the Acadian Village, Cajun Dome, Acadiana Mall and the Downtown Entertainment district. This 100% SMOKE FREE luxurious Lafayette hotel offers discounts for AAA, Government and Senior Discounts with valid ID. Our dedicated staff is here to serve you. Book your reservation TODAY! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Lafayette

Address: 3903 Ambassador Caffery Pkwy, Lafayette, LA 70503-5236
Region: United States > Louisiana > Lafayette Parish > Lafayette
Price Range: $131 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lafayette 2.5*
Number of rooms: 84
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Also Known As:
Holiday Inn Express Hotel And Suites Lafayette
Holiday Inn Lafayette
Lafayette Holiday Inn
Holiday Inn Express Lafayette
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Questions & Answers

Questions? Get answers from Holiday Inn Express Hotel & Suites Lafayette staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor overlooking the pool.”
pops272, 14 Nov 2016 | Read review
“Ask for a first floor room, the hallways were surprisingly quiet. Get a relaxing view of the pool.”
  • double queen room
  • lav and wc
  • double queen room
  • alcove, not closet
  • tub
  • double queen room
  • compact fridge, microave, tv, clothes draweres
  • shower with safety railing
StCharlesLA, 15 Oct 2016 | Read review
“Room 228 was quiet - but the view looked through the over-sized columns supporting the overhang at the front entrance”
  • Room #228 - nice room, but view blocked by front entrance overhang
  • #228 Handy kitchenette; fridge spotless inside - yet smelled 'fishy' (okay when closed)
  • #228 TV mount too tricky to adjust to make view-able (didn't need to watch that badly)
  • #228 Comfortable sitting area
G9519SLkathym, 15 Sep 2016 | Read review
“Our room was close to the check in station. We could hear water dripping within the wall, but it didn't bother us.”
plastrapes, 10 Aug 2016 | Read review
“The wheelchair rooms are VERY roomy!”
Dawneneski, 3 Aug 2016 | Read review
5 of 5
US$93* /night
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Prices are for 1 room, 2 adults
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