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hallways and lobby smelt like sewer. Room not clean, stAin on sheets. Came in from long day at crawfish festival, and no housekeeping had come,called and they said we had do not disturb sign out. That was a lie, there wasn't even a DNDisturb sign...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Lafayette River RanchResponded 8 June 2016
Thank you for writing a review of your experience. I sincerely apologize that you were not satisfied with the smell and cleanliness of the room and hallway. I apologize for the inconvenience these aspects have caused.
Within 30 minutes of checking in had to change rooms toilet was not working properly Overall hotel was clean, but there was odor in common areas were bad. Hotel stated there were cleaning the carpet. Carpet in the room we stayed was overly wet. This...More
Response from IHGService, Guest Relations Manager at Candlewood Suites Lafayette River RanchResponded 17 May 2016
First of all, thank you very much for your recent stay at our Candlewood Suites Lafayette River Ranch, LA. I am so sorry to see you did not enjoy your overall experience with us, especially with the carpet condition and customer service. We’d...More
My husband and I had to stay at the hotel for 8 weeks and it was nearly a nightmare. Staff seemed great, friendly, and accommodating; however, this goes away once you're there for a while (which is its intended purpose). They claim to be pet-friendly,...More
We only stayed here for two nights. The room was fairly clean and well appointed for a compact self-catering type room.
The staff were professional and friendly and the small shop was adequately stocked.More
Thank Wayne R
Response from IHGService, Guest Relations Manager at Candlewood Suites Lafayette River RanchResponded 19 March 2016
Dear Wayne R,
Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the cleanliness of our rooms as well as the service provided by our staff. I know we still...More
I have to give a big Thank you to the girl that worked the front desk. I believe her name is Iris, and she went above her duties to help us. The hotel in all was very quite, considering it totally booked. A few things...More
US$76 - US$98 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Lafayette Parish >
Also Known As
Candlewood Suites Lafayette River Ranch Hotel Lafayette