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First room they put me in had a fowl odor and torn upholstery on the recliner. The second room had the same type of torn chair, a broken tv, broken a/c, broken lamp and broken phone. Internet access is crazy slow and staff is uncaring....More
1 Thank Billssg
Response from Brandi M, Guest Relations Manager at Candlewood Suites Lafayette River RanchResponded 13 June 2014
I do apologize for all the inconveniences that you had while you were staying with us. Please try us again soon. We are updating the hotel with new furniture, bedding, and towels.
booked at this property due to it location, we had a function to attend at the Cajun Dome. I was not aware that this was an extended stay hotel, and that housekeeping would only change the trash bags and towels, did not vacuum, wipe anything...More
Response from IHGCare, Guest Relations Manager at Candlewood Suites Lafayette River RanchResponded 10 June 2014
Thank you for taking the time to post a review and for being a member of our IHG Rewards Club loyalty program. It was a pleasure to have hosted you recently. However, it is unfortunate to know that our housekeeping was not at...More
Great place for visiting the University of Louisiana at Lafayette. It is an extended stay property and thus has limited services, however you have a full kitchen in your nicely decorated guest suites and everything you need. I found the staff to be helpful and...More
We stayed at this hotel because it was the only room available on short notice. (We were in Lafayette due to a funeral.) The last night we were there our phone began ringing at 1 a.m. and continued 3 more times causing us to depart...More
Response from IHGCare, Guest Relations Manager at Candlewood Suites Lafayette River RanchResponded 29 May 2014
Thank you for posting your review about your stay. I am sorry to see that you were not satisfied with the service you received. I have sent you a private message to learn more about your experience. We look forward to hearing from...More
They say first instincts are everything. Well, we should've gone with our gut the minute we arrived!!
Parking lot is very tiny. Entrance doors and floors were dirty. The lobby is extremely small and was also dirty and dusty.
We had to wait about 15...More
Response from IHGCare, Guest Relations Manager at Candlewood Suites Lafayette River RanchResponded 21 May 2014
Thank you for your review regarding your recent stay at Candlewood Suites Lafayette River Ranch. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message...More
US$69 - US$97 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Accessible rooms ,
Number of rooms
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Also Known As
Candlewood Suites Lafayette River Ranch Hotel Lafayette