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At the Best Western Plus Prien Lake Hotel & Suites - Lake Charles you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Prien Lake Hotel & Suites - Lake Charles will stand out among other hotels in Lake Charles,LA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Prien Lake Hotel & Suites - Lake Charles will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
One of the most beautiful Best Western hotel. The hotel is so cleanliness. The staffs were so friendly and they provided great service. Their wash cloth and hand towels are so thin. It locates at a safe location. The owner was so nice. I did not eat the breakfast.
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Date of stay: September 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nothing was good in the breakfast from 2-3 days old bakery items to coffee. Nothing tasted good. Hotel rooms are quite clean and tidy. as the hotel is quite new so amenities are in good shape. Being a platinum member i was not even offered complimentary water
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Review collected in partnership with Best Western
Date of stay: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Customer service is phenomenal at this hotel. We arrived right before check in and Mr. Roger quickly Checked us in and told us everything we needed to know about the hotel. Our two-queen suite was very clean, with comfortable beds. There was coffee and tea available downstairs 24/7. The hotel, from the time you walk in, elevators and hallways all smell fresh and very clean.Traveling alone or with others it is the best.
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Review collected in partnership with Best Western
Date of stay: December 2022
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Location
Cleanliness
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We have stayed at this property several times over the past several years, though family situation and covid made our trips less frequent. In my view, the hotel price is a bit high. but this area has still not funny recovered from the hurricanes a couple of years or so back, so most hotels have seen price increases in this area especially.
I am fairly loyal to BW and an elite member. We arrived this time a bit early for an appointment and decided to see if we could get a room earlier and a better selection as I am mobility impaired. Check in is at 4PM and we arrived 1:45 PM. I was told no early check in before 4 PM at all unless I paid an additional $25. Rooms were ready, so availability was not an issue. I was told this is manager's policy. Their site says early check in is available at no charge, subject to availability, so this was very off putting.
Breakfast was okay. The usual waffles, meat, potatoes, eggs. Potatoes were obviously freezer burned and had a strange taste. Eggs were sticking to the pan. Waffle batter was sour and gummy. I did mention these issues, so hopefully they are corrected and this is just an issue of needing a bit more training.
Property was clean and well-maintained. Quiet. Just need to get up to speed with some things and better follow chain policy.
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Review collected in partnership with Best Western
Date of stay: November 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Unless you like to be verbally attacked, threatened and overcharged, stay somewhere else. The staff here are obviously mentally unstable miserable shysters. Worse hotel experience of all time. Terrible. Just terrible. Please trust me and stay absolutely anywhere else if possible. A motel 8 built in 1967 would be a better option than dealing with the crazies operating this Best western location.
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Midge Powers, Marketing at Best Western Plus Prien Lake Hotel & Suites - Lake Charles
Responded 16 Aug 2021
We wish you safe travels and are so sorry that we could not your 2:45 pm check out at no charge and your pet at our pet free hotel. Have a great day!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The pool was very nice. Kids had a blast!! Water pressure was extremely low. Ice bucket and bag had a nasty greasy substance in it. When I went down to get a clean one I waited at the front desk for 10 min before walking to the laundry room and found the worker. She could not find a ice bucket but gave me a few ice bags. While I was waiting on her at the desk Another guest came down and waited for a minute with a bag of chips but when Noone showed up at desk she just took it up to her room. The manager was not the kindest in the world. She came to the front desk to help one customer. As soon as she finished she scanned the line of customers and returned to the back!!!
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Review collected in partnership with Best Western
Date of stay: May 2021
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Location
Cleanliness
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Midge Powers, Marketing at Best Western Plus Prien Lake Hotel & Suites - Lake Charles
Responded 3 Jun 2021
Thanks for letting us know about your stay, please know that we have addressed this and can assure you that this will not occur in the future again. We hope to have you stay with us in the future.
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This is my home away from home. The staff were always helpful and never said no to any request that I had for them. As far as nice experience, clean environment, safe neighborhood, convenient to everything, THIS IS THE PLACE TO STAY!. The casinos are 4 miles away and there is a shuttle bus to and from them. I have heard less than good reviews about my friends stays in the casino hotels, so it sounds like the Best Western Plus is the best option. Plus they have a heated indoor pool!!!
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Review collected in partnership with Best Western
Date of stay: January 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Midge Powers, Marketing at Best Western Plus Prien Lake Hotel & Suites - Lake Charles
Responded 22 Feb 2022
Thanks so much Doctor Laura! We love hosting you and all of our guests and are very delighted to hear that you enjoy your stays with us. We look forward to welcoming you back time and again.
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Never again! We’ve stayed here several times before. Even during the freeze 12/22. Never complained about no water or anything. 1 towel per person. And wanna tell me there’s a stain on the towels I had to take down to the desk to get fresh 1s and my card would have charges for the “stained” towel. Was put in a dirty room at 1st the sweet lady working overnight changed our room and called to check on us I told her we were fine but housekeeping needs to be stepped up. The guy today is a rude a-hole. Will NEVER stay here again… Good Luck with your stay….
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Management, Other at Best Western Plus Prien Lake Hotel & Suites - Lake Charles
Responded 26 Mar 2023
Sorry for the inconvenience. After investigation, we found that during your current stay, all your linens were stained. You were given a warning but on the second day again your linens were stained. Due to this reason, you were charged $ for incidentals. We take pride to run this hotel and expect our guests to not do any damage/ incidentals to the hotel/rooms. Thanks and have a good day.
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The Hotel was very clean and the staff was very friendly. The room that I stayed in looked like it was recently renovated. The staff was very helpful when checking in and out, and asking for good places to eat. The breakfast was a nice touch in the morning before leaving for work. I would stay here again.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
On a trip to see family but still had to work part of the time. The room was very well designed. There was a designated work area with desk and outlets, a sitting area, a food area, and the bed. The functionality made the roo. Feel bigger than it was. The staff was very nice and helpful. I had a minor issue with the ac unit and maintenance arrived quickly to address the problem. Breakfast had a lot of options and a nice sitting area. Everything was clean and well maintained.
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Review collected in partnership with Best Western
Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Midge Powers, Marketing at Best Western Plus Prien Lake Hotel & Suites - Lake Charles
Responded 7 Jan 2022
Wonderful to hear that you enjoyed your stay with us at the Best Western PLUS Prien Lake Inn & Suites when visiting family and were able to work in our guestrooms at the same time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hi thanks for asking. We are located 4.1 miles from the Golden Nugget and L'Auberge. Google Maps estimates the time travel via a car at 8 minutes. We offer a free 3rd party shared shuttle to both of the above casino properties on Friday & Saturday nights from 5pm-2am.
Hi Sheryl, yes we do have a shuttle that goes to our three hotels, Golden Nugget, and Lauberge from 5pm-2am and stops at the hotel every hour for drop off and pickup on Fridays and Saturdays only.
There are more places to choose from in the Lake Charles area.
PRICE RANGE
S$154 - S$193 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
BEST WESTERN PLUS Prien Lake Inn & Suites
LOCATION
United StatesLouisianaLake Charles
NUMBER OF ROOMS
69
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Is Best Western Plus Prien Lake Hotel & Suites - Lake Charles accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.