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Best Western Plus Prien Lake Inn & Suites

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1245 E Prien Lake Rd, Lake Charles, LA 70601-8851
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (52)
Room & Suite (67)
Videos (1)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 06/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#9 of 39 hotels in Lake Charles
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
69 rooms and suites Best Western PLUS Hotel offering that little something extra, from well appointed rooms to modern amenities. This Best Western PLUS Prien Lake Inn & Suites hotel is centrally located nearby McNeese State University, Prien Lake Mall, Burton Coliseum, Lake Charles Regional Airport, and Lake Charles Casinos. Call today to book your stay in the Lake Charles area at the best rate.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Kids stay free
Babysitting
Parking
Wifi
Pool / beach towels
Indoor pool
Heated pool
Breakfast buffet
Business Centre with Internet Access
Meeting rooms
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English
200Reviews5Q+A14Room tips
Traveller rating
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Popular mentions
geraldbuddymason wrote a review Sep 2021
1 contribution
the place was very clean, the rooms where clean as well, a/c worked great. the location & amenities was a plus. Breakfast was well, ok as any hotel breakfast. the 5 day stay was pleasant. only draw back was, no outdoor kitchen but, eat out every knight.
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Review collected in partnership with Best Western
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Midge Powers, Marketing at Best Western Plus Prien Lake Inn & Suites
Responded 5 weeks ago
Thanks for staying with us and recommending our hotel! We hope to have you stay with us at the Best Western PLUS Prien Lake Inn & Suites the next time you are in the Lake Charles area.
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Karen D wrote a review Jul 2021
2 contributions
Hotel's Favourite
Great room beautiful and clean and fresh . Beds pleasant . Microwave and fridge clean . Ac didn’t have black mold smells like other hotels.The 2 rooms were overall wonderful experience for our family time
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Midge Powers, Marketing at Best Western Plus Prien Lake Inn & Suites
Responded 27 Jul 2021
Great to hear, we are so excited that you enjoyed your stay with us and look forward to welcoming you back again soon!
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Christopher J wrote a review Aug 2021
1 contribution
This was absolutely the worst hotel experience I've ever had. First off the price of $261 a night for litter box hotel is asinine. Against my better instincts ( of just having my daughter, gf, and her handicap mother sleep in the truck ) we decide to try a best western, because there where no other rooms available in town. That was a terrible mistake. I learned from the staff that the GM was real piece of work. Based off the tone and remarks from the staff member I spoke with. Breakfast was supposed to be over at 10am. I arrived at 9:45am to grab breakfast for my family. The staff was shutting down and cleaning around me early as I tried to make breakfast accommodations. I found this to be quite rude, I was told that they are to have it cleaned by 10am not start at 10am per my GM. Hospitality industry classes are must have for this GM who is obviously ignorant to industry standards. I however ignored this, because I do not really like to cause A fuss or write reviews even ( here we are, so that tells you they are sub-par ). I then proceeded up stairs to eat. Upon arrival the staff told us we could check out late, they would make a note for housekeeping to clean our room last. Well of course the day staff and the lack luster position filler of a GM, instructed us to get out now. We complied with that request. As we where opening the door to head out house keeping knocked, I even made the remark "perfect timing". On the way out the day shift employee at the front desk noticed our service animal ( actual real deal service animal ) she becomes very hostile and within in the next 5 mins notifies us they will be charging us for and animal and an extra day. We must certainly did produce paperwork and ID card for the dog, to no avail. It's possible that the front desk employee was not educated enough to read, or was never trained in customer service. Her terrible attitude and reprehensible hostility was not only dramatic, but pointless. She quite reminded me of my children when being told they cannot have sprinkles. At this point I'm not happy because the services we where promised have not been delivered. As my handicap mother and law makes it down around the corner, we begin loading the vehicle. We are traveling with my self and 3 females for 10 days . ( lots of bags ). When done loading one of our party needs to use the bathroom, she proceeds inside to be told by the front desk employee " we don't have NO public bathroom lady ". She comes back out tells me what happened and now I'm really pissed off ENOUGH that I will respond to the impolite imbecile. I explained that you have already charged me for another day so we are not the public, and she will use the bathroom. Response from front desk robot clone of the poor management was "I'm calling the cops". I said "call the cops". Subsequently the bathroom was used and we proceeded with our trip. One of the very best learning lessons of the trip.... DO NOT EVER EVER STAY IN A BEST WESTERN EVER !!! Horrible no good. Now let's get to their lack of ADA compliance. We will be filing a report with the ADA OFFICES. Our floors in our room where dirty. The shower had mold on the lower corner tiles. The waffles I made under duress where actually quite good. BUYER BEWARE !!!! I stayed in the royal sonesta in New Orleans with a balcony over bourbon st and it was fabulous and $$30 cheaper a night. I want to say one more time the GM of this facility needs real deal training in the hospitality industry. We travel all over the country and never ever have we had such a terrible interaction with staff and management. Sub par, needs work, poor, stay away, just don't.
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Date of stay: July 2021Trip type: Travelled with family
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Response from Midge Powers, Marketing at Best Western Plus Prien Lake Inn & Suites
Responded 18 Aug 2021
Thanks for the feedback, as stated before we apologize that we could not accommodate your very late check-out at no charge. We wish you safe travels.
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brandy o wrote a review Aug 2021
Austin, Texas3 contributions
Unless you like to be verbally attacked, threatened and overcharged, stay somewhere else. The staff here are obviously mentally unstable miserable shysters. Worse hotel experience of all time. Terrible. Just terrible. Please trust me and stay absolutely anywhere else if possible. A motel 8 built in 1967 would be a better option than dealing with the crazies operating this Best western location.
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Date of stay: July 2021Trip type: Travelled with family
1 Repost
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Response from Midge Powers, Marketing at Best Western Plus Prien Lake Inn & Suites
Responded 16 Aug 2021
We wish you safe travels and are so sorry that we could not your 2:45 pm check out at no charge and your pet at our pet free hotel. Have a great day!
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jennifergarner720 wrote a review Jul 2021
1 contribution
Everything was great! Clean rooms all amenities available and great location. Although it's a little pricey it was worth the money to be comfortable. One thing that could be better is check in time, 4 pm is late but it worked out
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Midge Powers, Marketing at Best Western Plus Prien Lake Inn & Suites
Responded 12 Jul 2021
Thanks for staying and recommending our hotel! We appreciate your staying with us and hope to have you stay with us again in the future.
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PRICE RANGE
US$77 - US$136 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
BEST WESTERN PLUS Prien Lake Inn & Suites
LOCATION
United StatesLouisianaLake Charles
NUMBER OF ROOMS
69
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Frequently Asked Questions about Best Western Plus Prien Lake Inn & Suites
What are some of the property amenities at Best Western Plus Prien Lake Inn & Suites?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Best Western Plus Prien Lake Inn & Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Prien Lake Inn & Suites?
Guests can enjoy free breakfast during their stay.
Is parking available at Best Western Plus Prien Lake Inn & Suites?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Prien Lake Inn & Suites?
Conveniently located restaurants include Cotten's Famous Hamburgers, Cousin's Lebanese Cuisine, and Pronia's Deli.
Are there opportunities to exercise at Best Western Plus Prien Lake Inn & Suites?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Prien Lake Inn & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Prien Lake Inn & Suites offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Is Best Western Plus Prien Lake Inn & Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.