Great service,yummy food, great location. Wish I could have visited the indoor pool but it’s okay maybe next time! It was open but I was busy running around town! They also can shuttle you to the casino’s near bye!
Great room beautiful and clean and fresh . Beds pleasant . Microwave and fridge clean . Ac didn’t have black mold smells like other hotels.The 2 rooms were overall wonderful experience for our family time
Customer service is phenomenal at this hotel. We arrived right before check in and Mr. Roger quickly Checked us in and told us everything we needed to know about the hotel. Our two-queen suite was very clean, with comfortable beds. There was coffee and tea available downstairs 24/7. The hotel, from the time you walk in, elevators and hallways all smell fresh and very clean.Traveling alone or with others it is the best.
We have stayed at this property several times over the past several years, though family situation and covid made our trips less frequent. In my view, the hotel price is a bit high. but this area has still not funny recovered from the hurricanes a couple of years or so back, so most hotels have seen price increases in this area especially. I am fairly loyal to BW and an elite member. We arrived this time a bit early for an appointment and decided to see if we could get a room earlier and a better selection as I am mobility impaired. Check in is at 4PM and we arrived 1:45 PM. I was told no early check in before 4 PM at all unless I paid an additional $25. Rooms were ready, so availability was not an issue. I was told this is manager's policy. Their site says early check in is available at no charge, subject to availability, so this was very off putting. Breakfast was okay. The usual waffles, meat, potatoes, eggs. Potatoes were obviously freezer burned and had a strange taste. Eggs were sticking to the pan. Waffle batter was sour and gummy. I did mention these issues, so hopefully they are corrected and this is just an issue of needing a bit more training. Property was clean and well-maintained. Quiet. Just need to get up to speed with some things and better follow chain policy.…
This is a very comfortable, quiet, and clean hotel. They serve a complete warm breakfast with several options. We would certainly stay here again if in the area. They also have a shuttle to the nearby casinos. The staff were helpful, and friendly.
Hotel met our needs. Easy to access, well lit parking lot and entrance. Room was clean, beds very comfortable. Area was quiet so was able to get a good night’s sleep. Breakfast was hot and tasty. Dining and serving area clean.
Excellent STAY. Top-of-the-line hotel. Superb rooms, Awesome staff, Loved the indoor pool and lots of items in breakfast eggs, sausage, biscuits, gravy....you name this hotel got it. Then on top free shuttle to casinos. This is what you call a 5STAR hotel.
Very pleased with my stay. The only thing I would do different is request a room away from the elevator. That is more of a routy people problem which often has nothing to do with the hotel. Breakfast was good and served until 10:00.
This hotel was recently renovated because of hurricane damage. The lobby is beautiful. There is new carpeting throughout, including the stairs. The room was clean, nicely decorated and the bed was comfortable. The included hot breakfast was very good. The front desk was pleasant and efficient.
If you're needing a hotel ... Best Western Plus is where we stayed. The staff was friendly and ready to help us with anything we needed. The hotel is very nice and extremely clean. It's a beautifully decorated. I will not hesitate to book here again. The staff is amazing and very welcoming.
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