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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 21/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard Lake Charles
More questions?
Updated 21/01/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#17 of 40 hotels in Lake Charles
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Finding an ideal family-friendly hotel in Lake Charles does not have to be difficult. Welcome to Courtyard Lake Charles, a nice option for travellers like you.
As your “home away from home,” the hotel rooms offer air conditioning, and getting online is easy, with free wifi available.
Guests have access to 24 hour front desk, outdoor furniture, and a convenience store while staying at Courtyard Lake Charles. In addition, Courtyard Lake Charles offers a pool and a lounge, which will help make your Lake Charles trip additionally gratifying. And, as an added convenience, there is free parking available to guests.
Close to Charpentier Historic District (2.8 mi), a popular Lake Charles landmark, Courtyard Lake Charles is a great destination for tourists.
While in Lake Charles, you may want to check out some of the restaurants that are a short walk away from Courtyard Lake Charles, including The Buffet at Golden Nugget Lake Charles (0.8 mi), Chart House (0.8 mi), and Vic & Anthony's Steakhouse (0.9 mi).
If you’re looking for something to do, Imperial Calcasieu Museum and 1911 Historic City Hall Arts & Cultural Center are a nice way to spend some time.
Courtyard Lake Charles puts the best of Lake Charles at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Business Centre with Internet Access
Parking
Internet
Outdoor pool
Restaurant
Kids' meals
Shuttle bus service
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Air conditioning
Housekeeping
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Location
Full view
55Somewhat walkable
Grade: 55 out of 100
21Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
2995 Lauberge Ave, Lake Charles, LA 70601-9030
Getting there
Car HireSee all Lake Charles car hire
77Reviews4Q+A8Room tips
Reviews
Traveller rating
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- 4
Time of year
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- English
I entered the lobby after an 8 hour drive with 3 families in front of me waiting to check in and nobody manning the front desk with a sign taped on the window stating “will return in 15 minutes.” The customer service agent was clearly unhappy to return. The room on the 4th floor has a very inadequate air conditioner, tv that jumbles local channels, ceiling fixtures above the bed that are barely hanging on, an adjoining door that will not deadbolt, yet won’t open because of ripped carpet, what appears to be a foundation issue as both the main door and bathroom doors have trouble opening and closing without dragging the floor, a broken toilet paper holder, and the oddest faucet handle in the bathroom I’ve ever encountered. Perhaps this Courtyard needs attention?
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Date of stay: September 2021Trip type: Travelled with family
Helpful
I’ve been a loyal Marriott member for over 20 years. As a lifetime Titanium member I have NEVER been spoken to as rudely as the young lady who is currently working the front desk. From check in to my 5+ visits to the front desk( 4 of which over a 2 hour time frame where she spent in a corner in the dining area engage in non work related activities). The room I was given smelled as if it had been flooded or mildewed. The air conditioner didn’t work, the thermostat remains at 73 degrees regardless of how low I’ve dropped it. When I called the front desk the phone rung for 14 minutes without an answer, in which time I walked to the front desk only to see her socially engaged with someone wearing shorts & a T-shirt that I assumed doesn’t work at the property. After speaking with her, she said she would call a maintenance gentleman from the next door property to troubleshoot the problem. An hour & 1/2 later I not only didn’t see anyone, but I called this time and let the phone ring 20 mins, before walking and just sitting in the lobby. This is not at all what I’ve come to expect from a MARRIOTT brand property. Not sure if it’s local or regional training that is responsible but it really should be addressed. If the air doesn’t improve I don’t think this room is sanitized enough to stay here. Additionally I do not feel as if I should be responsible for paying for this nights stay. Most importantly, watching how this young lady interacted with several guests, it’s recommended that she undergo additional training immediately. She should not be the face of this property.…
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Date of stay: July 2021Trip type: Travelled on business
Room Tip: Do not stay at this property
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Helpful
My husband and I entered the room. We immediately found food crumbs on the desk and all over the floor. The electrical plugs on the nightstands were covered in dirty scum build up. There was no bath towel mat. The shower curtain had orange and black mold. It was very obvious that housekeeping hadn't been doing their job. Front desk couldn't be bothered. It's baffling how this hotel has a 4 star. Shame on management and Marriott!! The floor carpet in the room by the room air conditioner was very wet.
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Date of stay: May 2021
Rooms
Cleanliness
Service
Room Tip: Another Hotel
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Helpful
Excellent look Fresh colors Looks new Very clean and well maintained However I do not like the revised new design of the rooms. Feels awkward Believe that the rooms are smaller Pricey room but smaller Reduced tv channels Hope that this is not their new direction
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Date of stay: January 2020Trip type: Travelled on business
3 Helpful votes
Helpful
Free Shuttle every 1/2 hour til 2:30 am. Entertain family and friends in large lobby and dining area. We loved not worrying about parking or paying for a Valet. After a night of fun we we’re back in bed in 15 minutes. Immaculate and more fluffy WHITE towels than I have ever seen! Pleasant decor. Quiet. Room had extra plugs for all your chargers. Lights were plentiful. Room and bathroom were large, fridge and microwave. Nice grounds and pool. One thing missing was a safe. There is no excuse today not to offer a safe in every hotel room, especially when a casino crowd.
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Date of stay: October 2019Trip type: Travelled as a couple
Helpful
PRICE RANGE
US$119 - US$232 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaLake Charles
NUMBER OF ROOMS
110
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Claim Your Listing Frequently Asked Questions about Courtyard Lake Charles
Which popular attractions are close to Courtyard Lake Charles?
Nearby attractions include L'Auberge Casino Resort (1.0 km) and Michael Paul's Llc (1.1 km).
What are some of the property amenities at Courtyard Lake Charles?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Courtyard Lake Charles?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Courtyard Lake Charles?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard Lake Charles?
Conveniently located restaurants include Ember Grille & Wine Bar, Restaurant Calla, and Le Beaucoup Buffet.
Are there opportunities to exercise at Courtyard Lake Charles?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Courtyard Lake Charles have an airport shuttle?
Yes, Courtyard Lake Charles offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Courtyard Lake Charles offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Courtyard Lake Charles?
Many travellers enjoy visiting Henning Cultural Center (12.5 km).
Is Courtyard Lake Charles accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.