Hotel direct offer!Unlock Member Rates!
Hurb
Algotels
Courtyard
View all 17 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (77)77
Room & Suite (15)
Videos (1)
About
#19 of 40 hotels in Lake Charles
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Finding an ideal family-friendly hotel in Lake Charles does not have to be difficult. Welcome to Courtyard Lake Charles, a nice option for travelers like you. As your “home away from home,” the hotel rooms offer air conditioning, and getting online is easy, with free wifi available. Guests have access to a 24 hour front desk, express check-in and check-out, and a convenience store while staying at Courtyard Lake Charles. In addition, Courtyard Lake Charles offers a pool which will help make your Lake Charles trip additionally gratifying. And, as an added convenience, there is free parking available to guests. Close to Charpentier Historic District (2.8 mi), a popular Lake Charles landmark, Courtyard Lake Charles is a great destination for tourists. While in Lake Charles, you may want to check out some of the restaurants that are a short walk away from Courtyard Lake Charles, including The Buffet at Golden Nugget Lake Charles (0.8 mi), Chart House (0.8 mi), and Vic & Anthony's Steakhouse (0.9 mi). If you’re looking for something to do, Gallery by the Lake in Lake Charles, Louisiana is a nice way to spend some time. Courtyard Lake Charles puts the best of Lake Charles at your fingertips, making your stay both relaxing and enjoyable.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Children Activities (Kid / Family Friendly)
Free shuttle or taxi services
Business Centre with Internet Access
Meeting rooms
Parking
Internet
Outdoor pool
Shuttle bus service
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
24-hour front desk
Express check-in / check-out
Laundry service
Show more
Room features
Air conditioning
Housekeeping
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Location
54Somewhat walkable
Grade: 54 out of 100
18Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
2995 Lauberge Ave, Lake Charles, LA 70601-9030
Getting there
Car HireSee all Lake Charles car hire
79Reviews4Q+A9Room tips
Reviews
Traveller rating
- 31
- 24
- 13
- 5
- 6
Time of year
Traveller type
Language
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
+1
I booked 2 rooms at the Courtyard in Lake Charles, Louisiana for 7/4/22-7/8/22. It was the worst hotel I have been to in 25 years! The rooms were not maintained at all including broken/ non-working door, mold in bathtub/ shower and on fixtures, non working tub/shower water fixture (only cold or very hot water) an overwhelming musty smell in the room from the soggy wet carpet below the dripping AC unit (and a filthy filter on it) to name just a few of the issues we encountered. The usual person at the front desk every day was not friendly, was on her cell phone, and didn’t answer the phone when called from the hotel room. For three days the front desk said they had no toiletries available. A complete waste of money! Read all the reviews online. (I wish I had read them first) How is this a Marriott property ?…
Read more
Date of stay: July 2022Trip type: Travelled with family
Room Tip: Avoid this hotel!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Claire Rice, Owner at Courtyard Lake Charles
Responded 26 Jul 2022
Dear Roving51069185131, Thank you for taking the time to share your review. We sincerely apologize for the issues you experienced during your stay. We have now closed the hotel to allow us time to make the necessary improvements.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Booked a King room 2 months in advance and when we got there it had been changed to a Queen. Someone else came in and wanted a King before we got checked in!! Got in the room and drapes coming unattached, toilet paper holder hanging half off wall. Disappointed in this place. Will not be back.
Read more
Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Claire Rice, Owner at Courtyard Lake Charles
Responded 6 Jul 2022
Dear Lovetotravel720, On behalf of our entire staff, we apologize for the concerns you shared about your experience. I have addressed these issues with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I entered the lobby after an 8 hour drive with 3 families in front of me waiting to check in and nobody manning the front desk with a sign taped on the window stating “will return in 15 minutes.” The customer service agent was clearly unhappy to return. The room on the 4th floor has a very inadequate air conditioner, tv that jumbles local channels, ceiling fixtures above the bed that are barely hanging on, an adjoining door that will not deadbolt, yet won’t open because of ripped carpet, what appears to be a foundation issue as both the main door and bathroom doors have trouble opening and closing without dragging the floor, a broken toilet paper holder, and the oddest faucet handle in the bathroom I’ve ever encountered. Perhaps this Courtyard needs attention?
Read more
Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I’ve been a loyal Marriott member for over 20 years. As a lifetime Titanium member I have NEVER been spoken to as rudely as the young lady who is currently working the front desk. From check in to my 5+ visits to the front desk( 4 of which over a 2 hour time frame where she spent in a corner in the dining area engage in non work related activities). The room I was given smelled as if it had been flooded or mildewed. The air conditioner didn’t work, the thermostat remains at 73 degrees regardless of how low I’ve dropped it. When I called the front desk the phone rung for 14 minutes without an answer, in which time I walked to the front desk only to see her socially engaged with someone wearing shorts & a T-shirt that I assumed doesn’t work at the property. After speaking with her, she said she would call a maintenance gentleman from the next door property to troubleshoot the problem. An hour & 1/2 later I not only didn’t see anyone, but I called this time and let the phone ring 20 mins, before walking and just sitting in the lobby. This is not at all what I’ve come to expect from a MARRIOTT brand property. Not sure if it’s local or regional training that is responsible but it really should be addressed. If the air doesn’t improve I don’t think this room is sanitized enough to stay here. Additionally I do not feel as if I should be responsible for paying for this nights stay. Most importantly, watching how this young lady interacted with several guests, it’s recommended that she undergo additional training immediately. She should not be the face of this property.…
Read more
Date of stay: July 2021Trip type: Travelled on business
Room Tip: Do not stay at this property
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My husband and I entered the room. We immediately found food crumbs on the desk and all over the floor. The electrical plugs on the nightstands were covered in dirty scum build up. There was no bath towel mat. The shower curtain had orange and black mold. It was very obvious that housekeeping hadn't been doing their job. Front desk couldn't be bothered. It's baffling how this hotel has a 4 star. Shame on management and Marriott!! The floor carpet in the room by the room air conditioner was very wet.
Read more
Date of stay: May 2021
Rooms
Cleanliness
Service
Room Tip: Another Hotel
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Excellent look Fresh colors Looks new Very clean and well maintained However I do not like the revised new design of the rooms. Feels awkward Believe that the rooms are smaller Pricey room but smaller Reduced tv channels Hope that this is not their new direction
Read more
Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Free Shuttle every 1/2 hour til 2:30 am. Entertain family and friends in large lobby and dining area. We loved not worrying about parking or paying for a Valet. After a night of fun we we’re back in bed in 15 minutes. Immaculate and more fluffy WHITE towels than I have ever seen! Pleasant decor. Quiet. Room had extra plugs for all your chargers. Lights were plentiful. Room and bathroom were large, fridge and microwave. Nice grounds and pool. One thing missing was a safe. There is no excuse today not to offer a safe in every hotel room, especially when a casino crowd.
Read more
Date of stay: October 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Service is just not there with this hotel. Seems like staff members really don't want to work and you can tell. I over heard conversations from housekeeping staff and Bistro employees that confirm my initial thoughts. I mean no one wants to work but at least keep it out of public areas. The air conditioning in the room works but there was a wet feeling or humid feeling in our room. Basically, next time we will go back to one of the main casinos unless they are $500 a night and then we would look around again.
Read more
Date of stay: September 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Travvvvelller, General Manager at Courtyard Lake Charles
Responded 9 Sep 2019
Thank you for choosing to stay at the Courtyard Lake Charles and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Lake Charles.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great location, very close to the casinos and local restaurants. Friendly, helpful staff. Clean property. Probably not the best build from a construction stand point but my room was fine and comfortable.
Read more
Date of stay: August 2019Trip type: Travelled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Travvvvelller, General Manager at Courtyard Lake Charles
Responded 6 Aug 2019
Dear Inspiredtofun, Thank you for the wonderful review. I am glad you enjoyed the hotel! I will be sharing your wonderful comments about the staff with my team. We look forward to welcoming you back to Lake Charles!!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The front desk lady that was pregnant was very helpful ,kind ,and pleasant.The good direction on how to get there. the night audit was very confusing. He got us lost.The food in the bar was not worth the money and the food was not good no taste.The driver of the van was heartwarming and friendly.
Read more
Date of stay: May 2019Trip type: Travelled as a couple
Location
Service
Sleep Quality
Room Tip: Get a first floor and closer to the dining room
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Travvvvelller, General Manager at Courtyard Lake Charles
Responded 30 Jun 2019
Dear BAL, Thank you for choosing to stay at the Courtyard Lake Charles and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Lake Charles.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$194 - US$283 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaLake Charles
NUMBER OF ROOMS
110
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingCOURTYARD LAKE CHARLES: UPDATED 2022 Hotel Reviews, Price Comparison and 77 Photos (LA) - Tripadvisor
Frequently Asked Questions about Courtyard Lake Charles
Which popular attractions are close to Courtyard Lake Charles?
Nearby attractions include L'Auberge Casino Resort (1.0 km) and Michael Paul's Llc (1.1 km).
What are some of the property amenities at Courtyard Lake Charles?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Is parking available at Courtyard Lake Charles?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard Lake Charles?
Conveniently located restaurants include Ember Grille & Wine Bar, Drago's Seafood Restaurant at L'Auberge Lake Charles, and Restaurant Calla.
Are there opportunities to exercise at Courtyard Lake Charles?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Courtyard Lake Charles have an airport shuttle?
Yes, Courtyard Lake Charles offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Courtyard Lake Charles offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Courtyard Lake Charles?
Many travellers enjoy visiting Henning Cultural Center (12.5 km) and Dryden General Store (13.5 km).
Is Courtyard Lake Charles accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.