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1220 W. Prien Lake Rd., Lake Charles, LA 70601
Lowest prices for your stay
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US$101
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TRU by Hilton
US$99
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Room & Suite (57)
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About

#8 of 40 hotels in Lake Charles
Location
Cleanliness
Service
Value
Enjoy life on the bayou at the new Tru by Hilton Lake Charles, LA hotel. Just off I-210 loop, our cheery hotel is only 7 miles from Lake Charles Regional Airport. Free WiFi, a 55-inch TV and a mini-fridge create a synergy all their own while you rest on the comfortable mattress. Check out the large counter in the bathroom. It's OK to play with your food when you 'Build your Own' Breakfast. There are 30 different sweet, savory, and healthy toppings to choose from. Stop by the 24/7 Eat. & Sip. market for a single-serve beer or wine, local gourmet snacks, and light meals. Because it's great and useful. Always wanted to sink one into the corner pocket? The pool table is waiting. Do 10 reps in the fitness center, a little work in the semi-private alcove, and then you're good to go.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Convenience store
Parking
Wifi
Breakfast available
Breakfast buffet
Non-smoking hotel
24-hour front desk
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Room features
Air conditioning
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
283Reviews1Q+A22Room tips
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Texascourage wrote a review Oct 2022
4 contributions
The outside of the hotel was nice and the lady that greeted us at the front desk was friendly and helpful. That is all that was good about the hotel. The room was just surfaced cleaned, we got no sleep because you could hear everything. Doors closing, people walking, walls were thin so it was loud. There are no coffee makers in the room which is fine, but when we went downstairs the coffee was low and no half and half only fake stuff: There was also no food left even though it was still open for 30 minutes. The biggest thing this hotel has going for it is the friendly staff!
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Review collected in partnership with Tru by Hilton
Date of stay: October 2022
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Midge Powers, Sales at Tru by Hilton Lake Charles
Responded 18 Oct 2022
Thanks for your feedback, we appreciate your staying with us and are sorry to hear that other guests hindered your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BrightonDaniel wrote a review Apr 2021
Brighton, United Kingdom103 contributions123 helpful votes
Hotel's Favourite
But is not bad value, very clean, room was perfect. Yes there are some windows out, boarded up, but rooms are fine and you do stay there for communal areas. For a good night out lake Charles has options
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Date of stay: April 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Midge Powers, Sales at Tru by Hilton Lake Charles
Responded 9 Apr 2021
Thanks for the five star review of our hotel! We appreciate your feedback.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Suzie W wrote a review Sep 2022
Orange, Texas93 contributions65 helpful votes
My husband and myself had a most unpleasant stay. The room next to ours had a TV that was blaring loud until we finally called the front desk at 1:30 a.m. The walls are so thin you could hear everything that went on down the hallway as well. This is a Hilton brand hotel, so I expected better.
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Review collected in partnership with Tru by Hilton
Date of stay: September 2022
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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bashlas wrote a review Aug 2022
Houston, Texas1 contribution
Very clean and quit. Will stay again. We liked the rooms and everything was very nice. It was close to where we wanted to go. breakfast was good. the employees were very friendly. I will recommend this place to other people.
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Review collected in partnership with Tru by Hilton
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Midge Powers, Sales at Tru by Hilton Lake Charles
Responded 1 Sep 2022
Thanks for staying and recommending! We look forward to your next stay with us here at the Tru by Hilton Lake Charles.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jorgehernandez777 wrote a review Aug 2022
1 contribution
Double charged with no money return talked to customer service, was told to take it to your bank…. Will not book with Hilton again, Very in professional with dealing with the matter, was left to deal with it on my own
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Review collected in partnership with Tru by Hilton
Date of stay: August 2022
Value
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Location
Cleanliness
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Midge Powers, Sales at Tru by Hilton Lake Charles
Responded 29 Aug 2022
We apologize for the inconvenience of the authorization on your card. Please know that we have sent the release to your bank.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Suzanne C wrote a review Aug 2022
Metairie, Louisiana1 contribution1 helpful vote
Tru by Hilton was a wonderful experience which seemed you were at a Friend's house not a hotel. The complimentary breakfast was so wonderful. Was pleasantly surprised to find out about Shuttle Service to the Casinos which was a plus.
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Review collected in partnership with Tru by Hilton
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Midge Powers, Sales at Tru by Hilton Lake Charles
Responded 3 Aug 2022
So very glad to read your review! We are so happy that you enjoyed your stay with us at the Tru by Hilton Lake Charels and hope to have you stay with us again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
566 wrote a review Jul 2022
DeRidder, Louisiana2 contributions
Warm staff.room wasn't detailed at all.all the detailing was on the first floor.well actuslly everything else was kinda detailed .i guess.anyway it isnt good for a hilton definitely.it needs to be remodeled. I like hotels mainly because of the way the light and this one it felt like you were sleeping in the booth of a restaurant with the ligjting.
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Date of stay: January 2022Trip type: Travelled solo
Room Tip: Only if you need to stay for 5 hours
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Midge Powers, Sales at Tru by Hilton Lake Charles
Responded 1 Aug 2022
Thanks for staying with us! We are glad to know that you found our staff to be warm. We appreciate you and hope you will stay with us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jules2620 wrote a review Jul 2022
2 contributions
Ms. Whitney and Ms. Karen, front desk employees, went above and beyond for me. I had booked a room on the wrong night and they worked to get me a new room. A friend cancelled, we shuffled people around, and still the ladies patiently helped us to get the best price. Best customer service possible. Room was clean and comfy. Lobby is beautiful with a nice mural and bright, ecletic furniture. 10 out of 10, will definitely stay here again. Thank you, Karen and Whitney!!
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Midge Powers, Sales at Tru by Hilton Lake Charles
Responded 1 Aug 2022
So glad to hear that Whitney and Karen took great care of you here at the Tru by Hilton Lake Charles! We appreciate your nice comments and hope you will stay with us again the next time you are in Lake Charles.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennifer M wrote a review Jul 2022
Pearland, Texas2 contributions
My husband and I stayed and I probably wouldn't stay there again. Positives: The staff were all very nice. The location is convenient if you plan to go to the casinos. Not-so-positives: The two nights we stayed, we had to kill multiple baby crickets, ants and other bugs during our stay. The crickets were literally everywhere including the shower, near the bed, under the sink. There seemed to be a general uncleanliness in the common areas. The air conditioning was possessed. I would attempt to turn the temp down and it would constantly go up instead of down. The air conditioner was also very loud. Finally, they had DirectTV but the guide never worked and the signal was always going out. Although I was not expecting luxury, I do think cleanliness and a working television are the bare minimum for any hotel. Maybe we caught them at a bad time?
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Midge Powers, Sales at Tru by Hilton Lake Charles
Responded 12 Jul 2022
So sorry to hear that we failed to exceed your expectations. Please know that the crickets have been dealt with, we do not know it's their time till it is their time...if you know what I mean. As far as common area cleanliness please know that we take pride in making sure these areas are clean at all times. Again, so sorry that we did not exceed your expectations.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kate Beard wrote a review Jun 2022
16 contributions31 helpful votes
The only star goes to the friendly and welcoming desk attendant. Room was fairly clean, but stained shower floor, dusty corners (vacuum can go there, right?), rusted light on bedside table, ac sounded like a storm coming in to the coast. All those negatives were okay, but hearing the neighbors slam the door up until 11 pm only to be awoken by the conversation they apparently had to have at 3 a.m. was less than restful. I should have just kept on driving. Sad that Hilton’s name means so little these days
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Date of stay: June 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Midge Powers, Sales at Tru by Hilton Lake Charles
Responded 27 Jun 2022
So sorry to hear that we failed to exceed your expectations. Please excuse our oversight and we hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$117 - US$161 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaLake Charles
NUMBER OF ROOMS
98
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TRU BY HILTON LAKE CHARLES: UPDATED 2022 Hotel Reviews, Price Comparison and 132 Photos (LA) - Tripadvisor

Frequently Asked Questions about Tru by Hilton Lake Charles
Which popular attractions are close to Tru by Hilton Lake Charles?
Nearby attractions include Painting With A Twist (1.0 km).
What are some of the property amenities at Tru by Hilton Lake Charles?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Tru by Hilton Lake Charles?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Tru by Hilton Lake Charles?
Guests can enjoy free breakfast during their stay.
Is parking available at Tru by Hilton Lake Charles?
Yes, free parking is available to guests.
What are some restaurants close to Tru by Hilton Lake Charles?
Conveniently located restaurants include O'Charley's, Panera Bread, and Chick-fil-A.
Are there opportunities to exercise at Tru by Hilton Lake Charles?
Yes, guests have access to a fitness centre during their stay.
Are pets allowed at Tru by Hilton Lake Charles?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Tru by Hilton Lake Charles?
Many travellers enjoy visiting Henning Cultural Center (13.6 km) and Dryden General Store (12.7 km).
Is Tru by Hilton Lake Charles accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.