Red Roof Inn & Suites Lake Charles
269 Highway 397 I-10 and Exit 36, Lake Charles, LA 70615-4702
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About
#5 of 40 hotels in Lake Charles
Location
Cleanliness
Service
Value
Finding an ideal family-friendly hotel in Lake Charles does not have to be difficult. Welcome to Red Roof Inn & Suites Lake Charles, a nice option for travelers like you. Red Roof Inn & Suites Lake Charles is a family-friendly hotel offering a flat screen TV, air conditioning, and a refrigerator in the rooms, and it is easy to stay connected during your stay as free WiFi is offered to guests. The hotel features a 24 hour front desk and express check-in and check-out. Plus, guests can enjoy a pool, which have made this a popular choice among travelers visiting Lake Charles. For guests with a vehicle, free parking is available. Should time allow, Gallery by the Lake in Lake Charles, Louisiana is a popular art gallery that is relatively easy to get to. Red Roof Inn & Suites Lake Charles puts the best of Lake Charles at your fingertips, making your stay both relaxing and enjoyable.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Complimentary Instant Coffee
Video game console
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Outdoor pool
Complimentary tea
Vending machine
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Microwave
Flatscreen TV
Bath / shower
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Hindi
Location
Contact
269 Highway 397 I-10 and Exit 36, Lake Charles, LA 70615-4702
Getting there
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419Reviews10Q+A71Room tips
Reviews
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We stayed Friday and Saturday night. They were busy busy but so very friendly. The room was very fresh and clean. Mind you that Red Roof Inn is PET FRIENDLY!!! I worked at a shelter and even though we cleaned daily, there was always doggy odor. NO PET ODOR HERE, They clean with Ecolab !!! Their breakfast is simple, toast, pastries, cereal with fresh fruit. I originally made our reservations through an online site but had to cancel because we were running so late with traffic. The desk clerk was so awesome, I told when we 'should' arrive, we stayed in touch hourly, and she matched the online price!
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Date of stay: October 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from vinod patel, Owner at Red Roof Inn & Suites Lake Charles
Responded 13 Oct 2022
Dear, Guest Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES LAKE CHARLES. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Parul Patel GM Red Roof Inn
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The staff here is great, front desk personnel is awesome she( Ambra) recommended where to go in area , and she was so right, had stayed here before ( February 2022) and since it was good then I stayed 2 days this time July 26 and 27th . It was great clean room great bed and pet friendly at a reasonable price, entire staff was very nice, maids and other cleaning staff. Pool was nice . Will stay again next month.
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Date of stay: July 2022
Value
Location
Service
Room Tip: Room was quiet,I did not hear any noise and was in first room by front desk. the large window did...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from vinod patel, Owner at Red Roof Inn & Suites Lake Charles
Responded 30 Jul 2022
Hello, Mrs. Laurie Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES LAKE CHARLES. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels. Sincerely, Parul Patel GM Red Roof Inn
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Arrived to musty smell and dehumidifier in room, tried multiple rooms, significant mold in shower, on curtain and slimy handle in shower and dirty towel. There for an hour and had to get out for safety after not even finishing the shower. Told to call back for a refund in morning and never got one. Even escalated to franchise manager- no refund. Terrible experience and a military family just trying to PCS across the country and get a little rest. Had to go elsewhere for the night. Stay away! It’s a private franchise too. Not that it mattered but made it more difficult with the many phone calls we made to still not get money back for not spending night there. Lost our patronage to Res Roof Inn with all our future travels.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from vinod patel, Owner at Red Roof Inn & Suites Lake Charles
Responded 13 Jul 2022
Mrs. Perez Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES LAKE CHARLES. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours, Red Roof Inn
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
For the price you can’t beat it. Stay here often for work and my room is always clean and I haven’t had any issues. My only complaint would be that the breakfast spread could be improved. Other than that staff is great and I wouldn’t hesitate to return
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from vinod patel, Owner at Red Roof Inn & Suites Lake Charles
Responded 13 Jul 2022
Dear, Guest Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. we will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we hope you keep our hotel on your mind for future lodging needs, for future reservations, please call us at Hotel's direct phone number 337-990-0165. Your thoughtfulness to take the time to write a positive comment about Red Roof Inn Lake Charles is overwhelming, THANK YOU. Kindly, Parul Patel Red Roof Inn Lake Charles, LA. 70615
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pros: it was a clean room, modern. The bed was really comfortable. It was spacious. Cons: broken outside door so had to walk around. Broken door handle in the bathroom. Broken elevator. Non smoking room smelled of smoke. Continental breakfast consisted of cereal, white toast, tiny muffins, and oatmeal packs. Orange juice, milk and coffee were also provided.
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Date of stay: February 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from vinod patel, Owner at Red Roof Inn & Suites Lake Charles
Responded 8 Feb 2022
Dear, Guest Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES LAKE CHARLES. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours, Patel Patel Red Roof Inn
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are a family from Houma, La. We evacuated to Red Roof Motel and it was a great experience. It was clean everyone showed real hospitality there. They treated us like family. That's was so important to us especially after going through what we went through. I will always recommend this motel. Thank you for your services.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from vinod patel, Owner at Red Roof Inn & Suites Lake Charles
Responded 4 Sep 2021
Mrs. Pammie Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. we will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we hope you keep our hotel on your mind for future lodging needs, for future reservations, please call us at Hotel's direct phone number 337-990-0165. Your thoughtfulness to take the time to write a positive comment about Red Roof Inn Lake Charles is overwhelming, THANK YOU. Kindly, Parul Patel Red Roof Inn Lake Charles, LA. 70615
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great place to stay with animals. The room were very clean they had an icebox and a microwave in the room. The staff were very friendly and welcoming. I would definitely stay there again if we ever need to evacuate again for a hurricane. Thanks you for putting a roof over our head when we needed one and taking in our dogs.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from vinod patel, Owner at Red Roof Inn & Suites Lake Charles
Responded 1 Sep 2021
Dear, Guest Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. we will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we hope you keep our hotel on your mind for future lodging needs, for future reservations, please call us at Hotel's direct phone number 337-990-0165. Your thoughtfulness to take the time to write a positive comment about Red Roof Inn Lake Charles is overwhelming, THANK YOU. Kindly, Parul Patel Red Roof Inn Lake Charles, LA. 70615
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Im not satisfied and not recommended ! The hotel is new upgrade but the things they need to put your Aircon in lower temperature if not the floor lots of mist and its really wet i complain about it and said its normal because humidity outside but im freezing to death and water pressure is to slow especially the shower head again said its normal. The receptionist and the manager don’t know how to entertain their guests!
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from vinod patel, Owner at Red Roof Inn & Suites Lake Charles
Responded 20 Aug 2021
Mrs. Harmie Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES LAKE CHARLES. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies. I can assure you that corrective measures will be taken to ensure a similar situation does not occur in the future. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Very truly yours, Patel Patel Red Roof Inn
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Everything about this Red Roof Inn Hwy 397 Lake Charles off Chloe/Cameron exit is awesome!! I had accidently made my reservation for wrong weekend but the desk clerk was so helpful she canceled the wrong dates put me in for those two days..(I canceled my booking.com dates). My stay was safe and totally clean. Restaurants close to hotel to eat from...Mexican from across the street Friday night fabulous food and Saturday afternoon food from Inlaws Iowa next exit east of hotel. Swimming pool great..loved every minute... This was 100/100...especially after I stayed at Bossier City Red Roof and it was horrible.
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Date of stay: August 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from vinod patel, Owner at Red Roof Inn & Suites Lake Charles
Responded 16 Aug 2021
Dear, Guest Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. we will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we hope you keep our hotel on your mind for future lodging needs, for future reservations, please call us at Hotel's direct phone number 337-990-0165. Your thoughtfulness to take the time to write a positive comment about Red Roof Inn Lake Charles is overwhelming, THANK YOU. Kindly, Parul Patel Red Roof Inn Lake Charles, LA. 70615
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The rooms are large, beds are comfortable, staff does a good job cleaning. Staff is friendly and accommodating. Even though the hotel was not currently serving breakfast to guests because of Covid restrictions, they allowed our Missions Team to use the breakfast room each morning to have breakfast and team meeting time.
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Date of stay: May 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from vinod patel, Owner at Red Roof Inn & Suites Lake Charles
Responded 16 Jun 2021
Dear, Juanita Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof. we will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services., we hope you keep our hotel on your mind for future lodging needs, for future reservations, please call us at Hotel's direct phone number 337-990-0165. Your thoughtfulness to take the time to write a positive comment about Red Roof Inn Lake Charles is overwhelming, THANK YOU. Kindly, Parul Patel Red Roof Inn Lake Charles, LA. 70615
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$78 - US$92 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaLake Charles
NUMBER OF ROOMS
56
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Frequently Asked Questions about Red Roof Inn & Suites Lake Charles
Which popular attractions are close to Red Roof Inn & Suites Lake Charles?
Nearby attractions include Creole Nature Trail Adventure Point (5.2 km), Mardi Gras Museum of Imperial Calcasieu (7.7 km), and Lake Charles Little Theater (7.3 km).
What are some of the property amenities at Red Roof Inn & Suites Lake Charles?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Red Roof Inn & Suites Lake Charles?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Red Roof Inn & Suites Lake Charles?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Red Roof Inn & Suites Lake Charles?
Yes, free parking is available to guests.
What are some restaurants close to Red Roof Inn & Suites Lake Charles?
Conveniently located restaurants include Seafood Palace, Pat's of Henderson, and Leonard's Food Quarters.
Are there opportunities to exercise at Red Roof Inn & Suites Lake Charles?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Red Roof Inn & Suites Lake Charles?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Red Roof Inn & Suites Lake Charles?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Red Roof Inn & Suites Lake Charles?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to Red Roof Inn & Suites Lake Charles?
Many travellers enjoy visiting Dryden General Store (1.6 km).