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Holiday Inn & Suites Lake Charles South, an IHG hotel

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2940 Lake St, Lake Charles, LA 70601-8220
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Traveller (5)
Room & Suite (15)
Dining (3)
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn & Suites Lake Charles South, an IHG hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 39 hotels in Lake Charles
Location
Cleanliness
Service
Value
The Holiday Inn Hotel and Suites is the newest full service, upscale hotel in Lake Charles, LA. Location, Location, Location. The Holiday Inn and Suites, Lake Charles is in the heart of Southwest Louisiana. Business travelers will quickly realize the benefit of our location. We are near all Lake Charles, Westlake and Sulphur industries, which include Conoco Phillips, Citgo, PPG and Westlake PetroChemicals. We are the closest full service hotel to the airport, Mcneese State University, historic downtown and Port of Lake Charles. Just moments from our front door our leisure guests will find attractions such as 5 Star Resort and Casino, Lauberge Du Lac and Sugar Cane Bay. If shopping is on your agenda, the Prien Lake Mall and many great restaurants are only a short drive away. Host your meeting or celebrate a special occasion in our state of the art meeting and banquet facility which seats up to 175 people. Our professional planning staff and outstanding catering service is sure to meet your needs. In addition to our contemporary, state of the art guest rooms our Lake Charles Holiday Inn and Suites features a business center, fitness center, indoor pool and whirlpool. Our food and beverage facility is anchored by Kem's Cafe© bar and grill featuring outstanding American fare and your favorite spirits. Enjoy, relax and experience the serenity of the Holiday Inn and Suites, Lake Charles.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Golf course
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast in the room
Kids' meals
Wine / champagne
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Languages Spoken
English
162Reviews2Q+A28Room tips
Traveller rating
  • 73
  • 40
  • 19
  • 16
  • 14
Time of year
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Popular mentions
Mick wrote a review Aug 2021
2 contributions
The hotel is old, outdated, and rooms feel dirty. The carpet was sticky and the room smelled musty. Front desk not very friendly. Put us in a so called "executive king room" which had a large area of open space with uneven flooring that served absolutely no purpose. I think it was a double queen room that was poorly transformed into a king room. Bathroom was very small and furniture and countertops were stained. Sounded like a herd of heavy footed cattle running around above our room. Bed was fairly comfortable and air conditioned worked that's about all I can say. We usually enjoy our stays at Holiday Inn, but this one is a no go in our book.
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Date of stay: July 2021
Value
Cleanliness
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PilotFlyer wrote a review Dec 2019
Jasper, Texas125 contributions41 helpful votes
Stay here fairly often. Large lobby with bar and restaurant just past the check-in. Rooms are nice, beds adequate. If you are looking for a place with a view this isn't it. If you are looking for a place to stay that is just one road off one of the main streets and usually quieter than other places with a quick ride to the casino area's this will work.
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Date of stay: December 2019
Location
Cleanliness
Service
Room Tip: Always stay on top floor. Thats common rule everywhere we go...
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Bob A wrote a review Dec 2019
Crestview, Florida161 contributions73 helpful votes
Nice stay at this Holiday Inn South. Clean, pleasant atmosphere, well lit, ample parking. Room was clean and prepped for visitors. However, outside window, facing north on third floor, was green with mold or mildew. Quiet room with no outside noise. Restaurant and pool were exceptionally clean. Check in & out easy and simple. Pleasant staff. Recommended.
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Date of stay: December 2019Trip type: Travelled with family
1 Helpful vote
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Nick B wrote a review Nov 2019
Delfzijl, The Netherlands160 contributions15 helpful votes
Checked in for a two night stay here. When I came back in the evening after the first day all my belongings were taken out of the room and stored at the reception. The explanation of the receptionist was that they thought I was not coming back. Of course, booking for two nights and leaving my suitcase, my jacket, my shoes and toiletries in the room and then not coming back. Logical. The suitcase was easily retrieved, but the rest of my stuff took an hour to locate. Then got new keys for the same room and when I came to the room it turned out there was already another guest staying there. So back to the reception and got keys for another room. When checking my belongings I found my almost full bottles of shampoo and bodywash were missing. They couldn't be located anymore. Then I had to ask myself for some compensation, as the receptionist didn't think of that herself and then said she maybe could ask the manager but he was not in, so good luck with it. 15 dollars down the drawn and no compensation whatsoever. Apparently they are big enough to be so arrogant, but they have lost a customer for life. Bye.
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Date of stay: November 2019
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Book another hotel!
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Response from IHGService, Guest Relations Manager at Holiday Inn & Suites Lake Charles South, an IHG hotel
Responded 26 Nov 2019
Hi Nick B, Thank you for sharing your review of our Holiday Inn and Suites Lake Charles South. I was concerned to learn that your stay was not a complete success due to the issues encountered with the reservation, being allocated a room already occupied and with the missing items. We aim to provide a seamless experience and I am sorry we fell below expectations. Your feedback is very important to us. I would like the chance to look into this for you. I have sent you a private message to gather more details. I look forward to helping you further. Many thanks, Jonathan A Case Manager IHGService
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Neal wrote a review Oct 2019
1 contribution
Very nice and accommodating Staff was very friendly and helpful Stayed three months for work Couldn’t ask for a better hotel be staying at holiday Inn express Morgan city la for a couple weeks Holiday inn is the only hotel I use
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Date of stay: September 2019Trip type: Travelled on business
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PRICE RANGE
US$98 - US$190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn hotel and suites lake charles south
LOCATION
United StatesLouisianaLake Charles
NUMBER OF ROOMS
120
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Frequently Asked Questions about Holiday Inn & Suites Lake Charles South, an IHG hotel
Which popular attractions are close to Holiday Inn & Suites Lake Charles South, an IHG hotel?
Nearby attractions include Seaux Selfie Musem (0.8 km) and Prien Lake Mall (0.8 km).
What are some of the property amenities at Holiday Inn & Suites Lake Charles South, an IHG hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Holiday Inn & Suites Lake Charles South, an IHG hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn & Suites Lake Charles South, an IHG hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn & Suites Lake Charles South, an IHG hotel?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn & Suites Lake Charles South, an IHG hotel?
Conveniently located restaurants include La Truffe Sauvage, KD's Po-Boys Soup & Salad, and Pizza Artista.
Are there opportunities to exercise at Holiday Inn & Suites Lake Charles South, an IHG hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn & Suites Lake Charles South, an IHG hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn & Suites Lake Charles South, an IHG hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn & Suites Lake Charles South, an IHG hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn & Suites Lake Charles South, an IHG hotel?
Many travellers enjoy visiting Henning Cultural Center (14.0 km).