Wyndham Lake Charles
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Avg. S$121 /night, 12/12 - 12/13
S$161
per night
S$138
per night
S$115
per night
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4.0
#15 of 39 hotels in Lake CharlesLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
This location is now closed. Holiday Inn® & Suites Lake Charles South in Lake Charles is located on Lake Street which is easily accessible from I-210, exit 5. Our hotel offers spacious guest accommodations and suites along with a full-service restaurant for breakfast and dinner dining. Top hotel amenities in our guest rooms include mini-fridges and microwaves in all our guest rooms. Holiday Inn® & Suites Lake Charles South offers work areas with premium business features and includes complimentary wireless internet, complimentary local and 800 calls and complimentary parking. From the 24-hour Fitness Center to the indoor pool, we have some of the best amenities among hotels in Lake Charles, Louisiana. We have 2,400 square feet of event space, and our friendly staff is ready to assist with all your planning needs. Surrounded by the natural beauty of freshwater marshes, scenic rivers, and beautiful lakefronts, Lake Charles has more to offer than outdoor activities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Golf course
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Wine / champagne
Vending machine
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Mid-range
Languages Spoken
English
Location
2940 Lake St, Lake Charles, LA 70601-8220
Getting there
Lake Charles Municipal Airport
8.1 km•
See all flights
Car Hire
25 Restaurants
within 1 kilometer
Reviews
Traveller rating
- 77
- 42
- 21
- 16
- 15
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Detailed Reviews
It is Ok Propety but MOT what you would be expecting from a brand name like Wyndham, This Location is Actuly a Holiday In That is to old for them to remodel so Holiday in built a mew one and sold this one, It is Very Dated From the Lobby to the Room Old furniture including the bed. If you shot a movie in it I would think it was a movie from the 90's or 80's the way the room and hotel looked, and the Employees keept Pushing that they had breakfast but it was not free you had to pay. Next time I Will stay at almost any other motel other than this one, If my points on my CC did not comp it for me I would not of stayed here, Have to say Nug free from what i could tell and easy axcess to the big casino's but Will stay in the modern Eara hotels next time.
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Date of stay: October 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Wyndham Lake Charles
Responded 3 weeks ago
54joelc, Thank you for taking the time to let us know about your recent stay. I'm very sorry you found the hotel dated, we are scheduled for an extensive renovation early next that will bring the Wyndham into the modern era. I hope you will give us another try when it is all complete. Thank you again for your comments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was clean and in a nice location to get many places. Staff was friendly and very helpful. But... the bar wasn't open on a Sat night and the breakfast is a restaurant that costs extra. Go to KD's if you want a good meal. Not cheap but not criminal price either, just too much for a bed IMO
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The location luckily makes up for the short comings of this hotel. It is very well located for shops, restaurants and a lovely park we spent a day at.
The staff were not very welcoming and do not seem very happy. The pool was not well stocked with towels and not very clean at all.
Our room was one with a kitchen in, the microwave was very old, but did work. Both TV’s were not great either, we did manage to get one working so we didn’t worry about speaking to anyone about the other one. The bathroom was very spacious, but the shower whole room looked very old and could have done with a deep clean. The shower curtain was also very old.
It did the job for our trip, and I do feel that most places here are a little on the old side.
The staff were not very welcoming and do not seem very happy. The pool was not well stocked with towels and not very clean at all.
Our room was one with a kitchen in, the microwave was very old, but did work. Both TV’s were not great either, we did manage to get one working so we didn’t worry about speaking to anyone about the other one. The bathroom was very spacious, but the shower whole room looked very old and could have done with a deep clean. The shower curtain was also very old.
It did the job for our trip, and I do feel that most places here are a little on the old side.
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Date of stay: June 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at Wyndham Lake Charles
Responded 18 Jun 2024
Dear J2912ARkayleighm, Thank you for sharing your feedback with us regarding your recent stay. We appreciate your comments and apologize for the shortcomings you experienced during your visit. We're glad to hear that you found our hotel's location convenient for exploring shops, restaurants, and enjoying the nearby park. Your satisfaction with our location means a lot to us, and we're pleased it added value to your trip. However, we regret to learn that our staff did not provide a welcoming experience. We strive to offer friendly and attentive service to all our guests, and we apologize if we fell short in this aspect during your stay. Furthermore, we apologize for the issues you encountered with the pool area, including the shortage of towels and cleanliness concerns. Please be assured that we take your feedback seriously and will address these matters with our team to ensure improvements are made. Regarding your room, we apologize for the condition of the amenities. We appreciate you bringing these to our attention, including the older microwave and TVs, as well as the cleanliness of the bathroom and shower area. We are committed to maintaining our rooms to a high standard of cleanliness and comfort, and your comments will help us in our ongoing efforts to improve. We hope to have the opportunity to provide you with a more enjoyable and comfortable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Convenient location, close to shopping, Eating and casinos. Hotel clean and fresh. Enjoyed my stay at this location. I asked for first floor and they honored my request. Very thankful for the first floor.
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Owner at Wyndham Lake Charles
Responded 29 Aug 2023
Hi donnabB3181NN, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our location and services were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently had the pleasure of staying at Wyndham Lake Charles and it was an absolute delight. From the moment I stepped into the lobby, I was greeted with warm smiles and exceptional service.
The room was immaculate, spacious, and beautifully appointed. The bed was incredibly comfortable, ensuring a restful night's sleep.
The room was immaculate, spacious, and beautifully appointed. The bed was incredibly comfortable, ensuring a restful night's sleep.
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Date of stay: November 2024Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, General Manager at Wyndham Lake Charles
Responded 3 weeks ago
Dear G3776CBrpbertk, Thank you for the wonderful review and the great comments regarding your recent stay! We look forward to having back very soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No complimentary breakfast, only frozen breakfast microwave. Prices to high for that. Otherwise it was quiet and clean. Staff was very friendly and helpful especially Amber. Should provide continental breakfast or something along those lines
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Date of stay: July 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Wyndham Lake Charles
Responded 10 Jul 2023
Hi Dreamer53479766430, Thank you for staying with us and for sharing your feedback. We are glad you liked our friendly and helpful especially Ambe, services, and hospitality. We have shared your feedback with our staff to ensure we continuously work on bettering our services. We will do our best to make sure your next stay with us is completely satisfactory. We look forward to hosting you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Hotel was great. Rooms were spacious and service was wonderful. Price was great as well. Breakfast was well worth it. The service at Breakfast was great. Front desk personnel were professional and on point.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, General Manager at Wyndham Lake Charles
Responded 10 Jul 2023
Hi gregorybT8536BM, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments on our staff, breakfast, spacious rooms and we were able to meet your expectations of quality service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again. Thank you very much!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I have stayed here three time since the first of the year. The first two times were uneventful. The third time I was ate alive by bed bugs. I woke up and noticed the sheets looked dirty and had a few spots of blood. I thought possibly the blood had come from shaving and I was in a hurry to get back to the casinos, so I didn't think to much about it at the time. The next day I began to have itching and bites breaking out on my hands, arms, trunk, and some on my legs. I never had bedbugs before, so I started looking online. Now it all makes sense. I have over 100 bites total and man these things itch, even a week later. I called the hotel in the middle of the day and asked to speak to manager, they said he wasn't there. I left a message with what happened, the room I was in, and to please call me back. No response. Now I have to worry if any of these things have hitched a ride home with me.
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Date of stay: February 2015Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from IHGCare, Guest Relations Manager at Wyndham Lake Charles
Responded 8 Mar 2015
Dear S L, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Dianne Liu Case Manager IHGCare
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed at this property in early November. I had been a guest previously and travel often to Lake Charles on business. On my latest trip I brought along my checkbook since I had some bills to pay. My stay was fine, until I returned home. While reconciling my checking account statement, I discovered a missing check. And, in fact, someone had gone shopping at a local discount store in Lake Charles and forged my stolen check to make their purchase. I immediately notified the hotel and asked to speak with the general manager. I explained my problem, was told he was out, but that he would return my call. Of course, he never did. I then contacted Holiday Inn corporate and was given the same run-around ..... they contacted the hotel and gave the manager 48 hours to contact me ...... again, the manager never responded. I was told that corporate would be fining the franchisee (hotel) for their non-response. Otherwise, corporate told me there was nothing they could do. Actually, there was nothing they WOULD do. I told corporate they should send me the fine as reimbursement for my stolen check. I am supposedly an 'elite' priority club member ..... translation? It means nothing! My company has spent thousands of dollars in hotel costs and when I am the victim of theft, neither the hotel or corporate does much to help. I'm angry about the theft, but even more irate that the hotel does not even offer as much as a courtesy phone call to discuss the matter. My advice? Avoid this hotel at all costs ----- particularly if you bring anything of value into the room!
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Date of stay: November 2010Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from holidayinnlakecharle, Webmaster at Wyndham Lake Charles
Responded 4 Dec 2013
Dear Valued Guest, Thanks for your stay at the Holiday Inn. We noted your review and apologize for the inconvenience caused howsoever. We have investigated the issue and we have never come across such a complaint earlier, but your review is serious to us and shall do the best. We have ensured that such a thing never happens again to any guest and the hotel staff behaves in the most guest friendly manner. You can have a comfortable and secure stay next time. Trust us and visit us again. Sincerely, Hotel Manager.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Usually, Holiday Inns are fairly reliable for the average business traveler. However, at this location, I was greeted by a rude front desk clerk, named Chris, who told me that my room type that I booked was sold out for the night. After discussing my concern with this, I was offered no type of compensation or even an apology. After accepting the lower class room, I opened the door to a putrid musty smell. The smell only got worse over the night. Upon checkout, the front desks manager in the morning gave me a ridiculous fake apology, when I brought my concerns to him upon check out in the morning. If you value your sleep and ability to breathe, and do not feel like being blatantly disrespected by the entire staff, stay elsewhere.
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Date of stay: May 2015Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Loretta H, Director of Sales at Wyndham Lake Charles
Responded 28 May 2015
Good Afternoon Joel L. It has always been the goal of IHG to provide world class accommodations and services to all of our guests and members. The feedback we receive is an invaluable resource to help us gauge the performance of our hotels to ensure this goal is being met. We have documented the extent of your experience in our corporate office that will be used in our hotel evaluations. This will also allow us to target problem areas, and take the necessary actions to ensure similar situations can be avoided in the future. We sincerely apologize for any inconvenience you have encountered and regret that the level of service provided by our staff was less than satisfactory.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is not pet friendly.
PRICE RANGE
S$95 - S$153 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn hotel and suites lake charles south
LOCATION
United StatesLouisianaLake Charles
NUMBER OF ROOMS
120
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Wyndham Lake Charles
Which popular attractions are close to Wyndham Lake Charles?
Nearby attractions include Dillard's (0.6 km), Prien Lake Mall (0.8 km), and Cinemark Lake Charles And Xd (0.8 km).
What are some of the property amenities at Wyndham Lake Charles?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Wyndham Lake Charles?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Wyndham Lake Charles?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Wyndham Lake Charles?
Conveniently located restaurants include La Truffe Sauvage, KD's Po-Boys Soup & Salad, and Pizza Artista.
Are there opportunities to exercise at Wyndham Lake Charles?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Wyndham Lake Charles?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Wyndham Lake Charles?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Wyndham Lake Charles offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Wyndham Lake Charles?
Many travellers enjoy visiting Henning Cultural Center (14.0 km) and Dryden General Store (12.0 km).