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Hubby & I stayed there this past weekend. It was our weekend getaway from our kids!!! Location was exactly where we wanted it to be, close to casinos & restaurants. Had the best night sleep ever. Clean rooms & super cold A/C.
The last 5 holiday inns I have stayed at were very disappointing. They were in different cities as well as states, so that made it even more disappointing.
Imagine my surprise when I arrived here! Kathy was extremely nice and friendly. (and i was able...More
Response from Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles SouthResponded 23 December 2016
Good Afternoon MelSo,
We are so elated to know how much you enjoyed your stay with us and to know Kathy did an awesome job. Our ultimate goal is to always make our guests feel warm and at home. Thanks for being an IHG Rewards...More
On biz so needed hotel close to the port. This fit the bill and had good facilities . Rooms ok and a reasonable bar restaurant. If you need a place this fits the bill. New feature for me was breakfast coupon you pay $10+ tax...More
Response from Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles SouthResponded 28 October 2016
Good Morning Mr. Steve1631,
Thank you for giving us a chance. It sounds like for you we fit the bill. Thank you for all your warm comments we truly appreciate it. We know you have tons of options when booked and we are grateful you...More
The staff is very friendly here! The rooms are pretty good though could use some updating as they are very dark. Free breakfast would be nice. It appeared to be dog friendly as I seen several small dogs in the hall. It was peaceful. The...More
Thank R D
Response from Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles SouthResponded 30 August 2016
Good Morning RD,
Thank you for your kind words regarding our hotel. We appreciate our guest and as such we like to make them feel at home.
We all have those days when being at home is the last place you want or need to be.
Following a long hot couple of months We packed it up and took our better half to Louisiana to celebrate her birthday. Despite the "Good Lord's...More
Response from Loretta H, Director of Sales at Holiday Inn Hotel & Suites Lake Charles SouthResponded 27 August 2016
Good Afternoon Davelayva,
We agree we all have those days/weeks/months we are super excited you chose us. It is a pleasure to hear that the staff was accommodating to you.