Wingate by Wyndham Lake Charles Casino Area

Wingate by Wyndham Lake Charles Casino Area

1731 W Prien Lake Rd, Lake Charles, LA 70601-8360
Traveller (26)
White crusty throw up on the carpet at the wingate lake charles...my room was disgusting and the
Room & Suite (15)
Dining (5)

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S$150
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

4.0
#2 of 40 hotels in Lake Charles
4.6 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.1 of 5 bubbles
Value

Everyone needs a place to lay their weary head. For travellers visiting Lake Charles, Wingate by Wyndham Lake Charles Casino Area is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants, Wingate by Wyndham Lake Charles Casino Area makes it easy to enjoy the best of Lake Charles.

Wingate by Wyndham Lake Charles Casino Area is a family-friendly hotel offering a flat screen TV, a refrigerator, and air conditioning in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests.

The hotel features 24 hour front desk, express check-in and check-out, and newspaper. Plus, guests can enjoy a pool and free breakfast, which have made this a popular choice among travellers visiting Lake Charles. For guests with a vehicle, free parking is available.

Given the close proximity to Charpentier Historic District (3.0 mi), guests of Wingate by Wyndham Lake Charles Casino Area can easily experience one of Lake Charles' most popular landmarks.

If you like Italian restaurants, Wingate by Wyndham Lake Charles Casino Area is conveniently located near The Buffet at Golden Nugget Lake Charles, Tony's Pizza, and Grotto Ristorante.

During your visit, be sure to check out a popular art gallery like Gallery by the Lake in Lake Charles, Louisiana, which is a short distance from the hotel.

Whether you’re travelling for business, pleasure or both, Wingate by Wyndham Lake Charles Casino Area is sure to make your visit to Lake Charles one worth remembering.

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Hot bath
Outdoor pool
Breakfast buffet
Vending machine
Free shuttle or taxi services
Conference facilities
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Microwave
Flatscreen TV
Whirlpool bathtub
Seating area
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
2.0 of 5 stars
HOTEL STYLE
Quiet
Modern

Location

1731 W Prien Lake Rd, Lake Charles, LA 70601-8360
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 48 out of 100
48
Lake Charles Municipal Airport
Jefferson County Airport
79.2 km
See all flights
893Reviews4Q+A26Room tips
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Detailed Reviews
BIG D wrote a review Jun 2021
Texas Gulf Coast, Texas174 contributions75 helpful votes
5.0 of 5 bubbles
We stayed here a few years back and it was nice but I was kind of dreading the fact that it might have aged poorly and ran down. I was totally amazed for the opposite reason. Everything appeared new and shiny., The rooms were clean and updated and the bed was as good as I have ever slept on in a hotel. They did all the little things right. There were extra towel sets, all the little extras in the room that of late have disappeared. The breakfast was back in full swing. They had scrambled eggs, two types of meat, biscuits and gravy. They also had three (3) types of Jimmy Dean breakfast items you could microwave yourself. There were all the regular items along with two store bought muffins and one that appeared to be made in house. I have been so frustrated with another chain I normally use over their sorry breakfast this was so nice. The other chain has a frozen egg looking thing formed like a scrambled egg taco. They call it an omelet and it is horrible. I am so happy Wyndham has the common sense to stick with real scrambled eggs. The points were not inflated as the other chain had changed their points x 3 so the decision was easy deciding where to stay. We will be back!
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Date of stay: June 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heather Jabusch, Owner at Wingate by Wyndham Lake Charles Casino Area
Responded 10 Aug 2021
Thank you so much for your recent stay and amazing review of the Wingate Lake Charles hotel. We are pleased that you enjoyed a clean room, comfortable bed, and our hot breakfast. We are excited to have it back as well. We appreciate your feedback and business and look forward to your return.
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Excursion702169 wrote a review Aug 2020
Shreveport, Louisiana3 contributions
5.0 of 5 bubbles
The staff was most wonderful. Called when we got in early that our room was ready. Baby Ladybug (dog) was treated so friendly and we felt safe at leaving her for a few hours each day. People wore mask and kept cleaning throughout the day. Our room smelled fresh and throughout the stay they kept it clean. Breakfast was good. We were thankful to. Get up and have fresh coffee. They had a van to transport to casinos if you wish. Staff was very helpful and gave us information to get around.
I would definitely come to stay again and recommend people stay here.
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Date of stay: August 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: First floor was quiet
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heather Jabusch, Owner at Wingate by Wyndham Lake Charles Casino Area
Responded 10 May 2021
Thank you for your stay and amazing review of the Wingate Lake Charles hotel. I apologize for the delay in my response. We are so happy to hear that you had an amazing trip and everything was clean and fresh for you. Thank you for your kind words and we hope to be of service to you again very soon.
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Shannon H wrote a review Apr 2020
Lake Charles, Louisiana1 contribution
5.0 of 5 bubbles
It is my first time staying here and right away I was blown away by the customer service! I arrived about 15 minutes before noon, in which I was advised over the phone they don't usually check in before 1200 which is understandable. Melena was FABULOUS! She greeted me with a beautiful smile and welcoming personality. She then called housekeeping and was even going to go upstairs to reach housekeeping because the housekeeper was busy cleaning so she didn't answer. She made sure the suite was clean and ready to go. I told her it was okay if I had to wait, and she still persisted to get me in the room asap. OUTSTANDING customer service. I was checked in before 1200! She made me feel important and welcomed. I also didn't even have any questions because she made sure to cover everything. I have worked hotel front desk at L'Auberge,as well as Golden Nugget many years. She deserves recognition for her amazing customer service. Keep doing what you are doing, girl!
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Date of stay: April 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heather Jabusch, Owner at Wingate by Wyndham Lake Charles Casino Area
Responded 10 May 2021
Thank you so much for this amazing review of the Wingate Lake Charles. I am so sorry for the delay in response as I am just seeing this review. We appreciate your kind words and are grateful to hear how well Melena took care of you. Thank you again and we hope to see you again soon.
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Edward V wrote a review Jan 2022
1 contribution
1.0 of 5 bubbles
Booked thru Hotel.com. Turns out Hotel.com knew nothing about water damage that was sustained during from what I am guessing is Hurricane Laura. There was one section nearest to my room that had a barrier covering the doorway made of plastic. The whole 3rd floor reeked of mold or mildew hence the DEHUMIDIFIERS in the hallway. When we finally got into our room because of door card issues our room also reeked of mildew or mold. On our way to the casino we asked if our room could be freshened up of the smell. On return from the casinos I took off my shoes and sock for some sleep and regrettably stepped on the floors with my bare feet. UGGH! I guess someone decided to spray disinfectant directly to the rug in large doses. The rug was sticky as I walked to the bathroom and that was the last straw. I immediate called the front desk and ask the clerk to inform her manager that the room was unsuitable to rent. All this happened New Years EVE. I dont mind that you GOUGE me on New Years but Please make sure the rooms are suitable to rent. Sad they rented this room without disclosing any of this to me.
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Date of stay: December 2021
1.0 of 5 bubblesRooms
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heather Jabusch, Owner at Wingate by Wyndham Lake Charles Casino Area
Responded 31 Jan 2022
Thank you for your recent stay. I am sorry to hear about your experience and apologize for the inconveniences. We have resolved the odor issues, however, we are still waiting on carpet to open up the very ends of the halls. We do hope to be done with construction soon and that you will come back and see that this is not normal for us.
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jackesmith wrote a review Aug 2021
Montgomery, Texas1 contribution
4.0 of 5 bubbles
The hotel is a nice setup and the staff is very friendly. I like the breakfasts in the morning, the shuttle and the location. However, when I stayed at the hotel 6 weeks prior, the operation seemed more effective. For example, there were towels at both locations for use, the swimming pool and the jacuzzi. This time there were no towels. My prior stay, I was on the second floor which was nice. This time I was on the first floor and there appeared to be no improvements in the construction from 6 weeks prior. That included the hallway on the first floor and the entry at the front door. I have reservations to stay at this hotel at the end of October and let's see how much improvement will be completed.
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Review collected in partnership with this hotel
Date of stay: August 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heather Jabusch, Owner at Wingate by Wyndham Lake Charles Casino Area
Responded 31 Jan 2022
Thank you for your stay back in August. We truly appreciate your patience with our construction. We did get the entry walls up and are still working on the carpets. We appreciate your kind words about the friendly staff, nice breakfast, shuttle and location. Thank you again for your business and we hope that you will continue to stay with us.
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dandkflooring wrote a review Aug 2021
1 contribution
1.0 of 5 bubbles
We checked into one room and the smell was so strong i had to leave as soon as i opened the door to the room. The smell was so bad. Went back to front desk she moved us a few doors down and that room was so hot. we put the ac on and left to see if it would cool off and it did to a degree but the smell of the mold was even stronger when we got back to the room. Seemed like the longer the ac stayed on the stronger the smell would get. I packed my stuff and left as soon as we got back and noticed that nothing changed. The clerk advised me she would get with the manager in the morning for the credit. I called monday and asked for manager and that was the wrong thing to do. she was a joke and so unprofessional until i just had to hang up. she advised me that she was going to the room and checking out what i was saying about the second room and never called me back nor gave me a refund. this hotel was hit by one of the hurricanes in lake charles and you can tell they must have had alot of water in the hotel. it smells horrible
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Review collected in partnership with this hotel
Date of stay: July 2021
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heather Jabusch, Owner at Wingate by Wyndham Lake Charles Casino Area
Responded 10 Aug 2021
We appreciate your feedback. I am sorry to hear that you were not satisfied with the room. I was out last week so you must have spoken to my assistant manager. I cannot tell from your account your name to get your room number or contact information. Please feel free to contact me at wingatelcsales@gmail.com so that we can further discuss what happened during your stay so that we can resolve any issues that may be in the room and make sure that you are satisfied with our services. This is not a normal review for us and I am sure that we can get this resolved.
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BIG D wrote a review Apr 2024
Texas Gulf Coast, Texas174 contributions75 helpful votes
4.0 of 5 bubbles
This overall is a great hotel, great location, they give it their all on breakfast compared to other chains in their price range and even hotels in this chain. I've stayed at this hotel over the years well over a dozen times and never had a problem until this stay. I was unlucky in the draw and got room 333 which is right above the covered parking for arrival. It is one of the two room windows you see under the sign above the unloading area in the picture on this website. The freeway that runs parallel down the left side. I've never had a noise issue with those rooms, and they are much closer and facing the traffic. I suppose the noise bounces off that roof top and comes right through that window. It was like we had our bed set up between the lanes of traffic it was so loud. I had read and never had a problem before with the air conditioner but we most certainly did this stay. When it cut on it blew the coldest of air like coming from a deep freezer and the bed is only a few feet away. We were sweating between cycles and when it cycled on, we were frozen in place. It was a long night with little sleep. The other air conditioners in the other rooms on previous stays were positioned the same but the outcoming air was not anywhere near this cold. The phone in the room did not work and I had them take a look and they just said they would put in a work order. The positives however still bumped the rating up high, and I'll be back but not in the rooms facing the front of the building on the third floor. Everything was clean, the bed was like new, breakfast was top shelf, they actually had cookies and didn't run out even when we came much later in the night after venturing out. This hotel in particular I remember as one of the very few that maintained a decent breakfast during and soon after covid. When everyone else used that as an excuse to cut cost they did not, and I still admire them and appreciate that.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heather Jabusch, Owner at Wingate by Wyndham Lake Charles Casino Area
Responded 3 weeks ago
Thank you for your stay. Looking forward to seeing you again
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Chris W wrote a review Sept 2021
Kernersville, North Carolina6 contributions1 helpful vote
4.0 of 5 bubbles
This is a newer hotel. Check in process was good with very friendly staff. Very clean interior, and the room (Queen with Sleeper Sofa) was very spacious. The sleeper sofa is in an closed off space without a door, but based on layout, provides a sense of privacy.

Breakfast was great with many options I wasn't expecting. Exterior is very clean and the parking lot is well lit. My daughter and I felt safe here.

There seems to be a college close by, but the surrounding area seems run down. The hotel is next to the expressway, so on our top floor room, we heard traffic from outside, but the air conditioning kind of drowns out that noise.

All and all, I am happy with the stay. Would stay here again if in the area.
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Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heather Jabusch, Owner at Wingate by Wyndham Lake Charles Casino Area
Responded 31 Jan 2022
Thank you for your stay back in September. We appreciate your amazing review and kind words. We are glad to hear that you enjoyed your stay, friendly staff, breakfast and area in general. Thank you again for your business and we hope to see you again soon.
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Guide184264 wrote a review Dec 2023
Crosby, Texas1 contribution
1.0 of 5 bubbles
Never have I been more insulted or horrified. This hotel is the prime example of how NOT to run a hotel or how to treat customers. From the wet carpet in the room we were given first to dirty floors in the restrooms, no hand or face towels, and ending with the condescending attitude of the person I asked to assist me at the breakfast bar, we will never stay here again. I am embarrassed for the management that they have such slim selections on employees. Lake Charles is better than this!Furthermore I will be telling any of my friends in corporate travel that this is not the place to go for a smooth trouble-free stay.
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: Don’t stay here.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lindsey W wrote a review Aug 2022
1 contribution
3.0 of 5 bubbles
Stayed for the weekend. Room was clean and exactly as advertised. Only complaints on the room were that the toilet would suck air everytime the room next door flushed their toilet and the mini fridge would make a loud noise every couple of hours. Check in attendant was very nice. However, on the second night the fire alarm went off around 2am. We were on the 3rd floor on the end closest to the pool. Went downstairs and out the closest exit (pool entrance). When we tried to exit the pool area through the gates we realized they were both locked, one from the outside and one was padlocked from the inside. We had to walk through the entire length of the building to exit through the lobby area. The lobby area had about 20 guests just hanging out inside and the front desk attendants would walk away anytime someone attempted to approach. Thankfully it ended up being a false alarm on the fire, but I was shocked by the lack of professionalism and communication of the staff as well as the fact that the closest exit was locked, trapping us in the pool area had there been an actual emergency.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Heather Jabusch, Owner at Wingate by Wyndham Lake Charles Casino Area
Responded 3 Sept 2022
Thank you for your recent stay and review. We are pleased to hear that you enjoyed a clean room that looked as advertised. We did have maintenance go check the toilet and fridge. We appreciate you letting us know. We are very sorry for the experience with the false fire alarm. We have had a safety meeting with the front desk staff to make sure that all staff know their full responsibilities during a fire alarm. We apologize for the false alarm and lack of communication from the staff. The pool gate is no locked from the outside, nor does it have a padlock on it anywhere. We understand you felt trapped there and are working hard to make sure that the pool gate is easier to open.
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Answer from heatherjabusch
Lake Charles, Louisiana7 contributions2 helpful votes
Yes, we have a complimentary shuttle on Friday and Saturday nights from 5pm to 3am. It goes to any business within a 6 mile radius.
Answer from heatherjabusch
Lake Charles, Louisiana7 contributions2 helpful votes
No breed restrictions. And the pet fee is $35/night plus tax for up to 3 nights. If you have additional pets, it is $10 more/night. So 2 dogs would be $45/night plus tax.
Blazertime asked a question Jun 2015
San Antonio, Texas3 contributions1 helpful vote
Really? A $350.00 security deposit for a two night stay, on top of the $300.00 a night suite rate?
Answer from heatherjabusch
Lake Charles, Louisiana7 contributions2 helpful votes
Yes ma'am, the security deposit is mainly used for a smoking fee. If you smoke in our rooms, we will not be able to rent them out the next day therefore, we will loose the revenue for at least one night. And, if you do not smoke or damage anything in the room, you get the deposit back the next morning at check out.
PLPit asked a question Jan 2015
Georgetown, Texas1 contribution1 helpful vote
I am interested in shuttle service. Where do the shuttles run?
Answer from heatherjabusch
Lake Charles, Louisiana7 contributions2 helpful votes
We have a limited shuttle, which runs Friday and Saturday night from 5pm to 3am in a 10 mile radius of the hotel.
Guide184264 wrote a tip Dec 2023
Crosby, Texas1 contribution
1.0 of 5 bubbles
"Don’t stay here."
Read full review
Excursion702169 wrote a tip Aug 2020
Shreveport, Louisiana3 contributions
5.0 of 5 bubbles
"First floor was quiet"
Read full review
MsS2U wrote a tip Feb 2019
1 contribution
5.0 of 5 bubbles
"You can't go wrong with any room...."
Read full review
Craig B wrote a tip Feb 2018
Owen Sound, Canada351 contributions128 helpful votes
4.0 of 5 bubbles
"Go to top floor to avoid noise from rooms above."
Read full review
Terry D wrote a tip May 2017
Bentonville, Arkansas51 contributions11 helpful votes
4.0 of 5 bubbles
"North side of hotel. Four lane highway is on south side"
Read full review
Not the right property for you?
There are more places to choose from in the Lake Charles area.
PRICE RANGE
S$154 - S$212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wingate by wyndham lake charles casino area hotel lake charles
LOCATION
United StatesLouisianaLake Charles
NUMBER OF ROOMS
77
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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WINGATE BY WYNDHAM LAKE CHARLES CASINO AREA: UPDATED 2024 Hotel Reviews, Price Comparison and 47 Photos (LA) - Tripadvisor

Frequently Asked Questions about Wingate by Wyndham Lake Charles Casino Area
Which popular attractions are close to Wingate by Wyndham Lake Charles Casino Area?
Nearby attractions include Ross Dress for Less (0.3 km), Marshalls (0.3 km), and Christ Community Church (1.1 km).
What are some of the property amenities at Wingate by Wyndham Lake Charles Casino Area?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Wingate by Wyndham Lake Charles Casino Area?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Wingate by Wyndham Lake Charles Casino Area?
Guests can enjoy free breakfast during their stay.
Is parking available at Wingate by Wyndham Lake Charles Casino Area?
Yes, free parking is available to guests.
What are some restaurants close to Wingate by Wyndham Lake Charles Casino Area?
Conveniently located restaurants include Panera Bread, Texas Roadhouse, and Chick-fil-A.
Are there opportunities to exercise at Wingate by Wyndham Lake Charles Casino Area?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Wingate by Wyndham Lake Charles Casino Area have an airport shuttle?
Yes, Wingate by Wyndham Lake Charles Casino Area offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Wingate by Wyndham Lake Charles Casino Area have airport transportation?
Yes, Wingate by Wyndham Lake Charles Casino Area offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Wingate by Wyndham Lake Charles Casino Area?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Wingate by Wyndham Lake Charles Casino Area?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
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