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SpringHill Suites Lake Charles

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1 room 2 adults 0 children
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SpringHill Suites Lake Charles
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247 Reviews from our TripAdvisor Community

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Showing 246: English reviews
Mobile, Alabama
Reviewed 1 week ago via mobile

I am usually a Hilton customer but I must say that this Marriot hotel as much to offer. The best part of this hotel is the bar. I met a lot of interesting people we laughed and just felt very warm and welcoming. Thank you Michelle for your hospitality' Your awesome.

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Helpful?
Thank rick3446
Atlanta, Georgia
Reviewed 1 week ago via mobile

Great hotel to stay when in lake Charles. Clean and friendly staff except the bartender. Nice bar but seemingly rude bartender. Didn't catch her name but will never sit at the bar here in future visits. I would recommend this hotel to anyone for business.

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Helpful?
Thank jsmelcer
Reviewed 1 week ago via mobile

I came to the bar with the intention of going out to eat, Michelle educated me on the app to order food. Chose to order from Big Daddy and couldn't be happier. Selected the large spud with grilled shrimp. Truly a testament to south Louisiana Cuisine. Would highly recommend Michelle and Big Daddy's. You're lucky to have her as a...

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Helpful?
Thank Rebecca D
Overland Park, Kansas
Reviewed 2 weeks ago via mobile

While driving to Florida, we booked this hotel along the way. We were so comfortable and loved our room. We had 2 queens, a sitting room with desk, coffee area, fridge etc. This room had 2 bathrooms with sliding barn doors ; one with a great modern shower and sink, and the second like a powder room with toilet &...

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Helpful?
Thank Valerie066
Le'Ann J, Manager at SpringHill Suites Lake Charles, responded to this review

Thank you for staying with us while traveling. Next time you're in town let us give you an area tour in our new shuttle.

Tomball, Texas
Reviewed 2 weeks ago

We have been staying at this Hotel. Since it was open. Clean rooms. Quite. Nice indoor pool....Happy staff. Nice hot breakfast. Last visit ( 1/1/2017) has some minor issues. Which addressed to complete satisfaction. Super team work ! I can reserve a room anywhere in Lake Charles, But my first to go is SpringHill Suites on Prien Lake Rd. And...

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Helpful?
Thank Elizabeth B
Le'Ann J, Manager at SpringHill Suites Lake Charles, responded to this review

Thank you for being a long term guest of ours; we appreciate the time you spend with us.

Lake Charles, Louisiana
Reviewed 2 weeks ago via mobile

Decided to stay here for New Year's Eve and was not disappointed. They offer a shuttle to and from L'auberge & Golden Nugget, which we took advantage of. Super sweet driver! The hotel offers a small bar open from 5-11 pm and our bartender was great, too; she made an awesome Bloody Mary! The rooms all have showers, but when...

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Helpful?
Thank Sheri S
Le'Ann J, Manager at SpringHill Suites Lake Charles, responded to this review

Hi, Thank you for the nice review, its always a pleasure to host a local at our property. Our plush rooms, caring staff and familiar atmosphere hopefully made you feel at home while with us. We hope to see you again soon.

South Texas
Reviewed 3 weeks ago

Very nice hotel. The street is a little busy and some traffic noise can be heard from the room, but not really too bad. Close to casinos, but transportation to casinos is provided. Great way to go. Our driver was friendly and had some great tips on each casino regarding places to eat. Staff at the hotel is great. The...

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Helpful?
Thank bs0549
Le'Ann J, Manager at SpringHill Suites Lake Charles, responded to this review

Thank you for staying with us. We are glad you enjoyed our location, shuttle service and complimentary breakfast. We hope to see you again.

San Antonio
Reviewed 3 weeks ago via mobile

Overall I love Springhill suites. Always nice and clean and the room layouts are perfect for our family, and in that respect this hotel was no different. HOWEVER this location is awful because of the location adjacent to hwy 210. We had an odd number room which was located on the side near the highway and it felt like 18...

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Thank TravelDawgSA
Le'Ann J, Manager at SpringHill Suites Lake Charles, responded to this review

Hello, Thank you for the time and effort in leaving such an informative response. We are happy to provide a clean and comfortable place for you and your family. SpringHill Suites is located conveniently off HWY 210, this gives our guest a variety of shopping and dining options.

Orlando, Florida
Reviewed 12 December 2016 via mobile

Stayed here during my last trip to Lake Charles for my sons graduation from McNeese State University. The room is nice, front desk staff was helpful and welcoming, and the bartender was awesome. Beyond that our stay went bad... they had a room full of kids with one adult babysitter in the room next to us and the kids ran...

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Helpful?
Thank jatoole67
Makana A, Manager at SpringHill Suites Lake Charles, responded to this review

As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for all of the issues you have experienced. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving...

New Orleans
Reviewed 4 December 2016

The best of this type of accommodation we've found in the area. Rooms are large, beds excellent, linens and amenities first rate. TV and internet work great. All the people - front desk, servers and room attendants very friendly and helpful. Much nicer than the casino hotels.

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Helpful?
Thank ourdub

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room

Additional Information about SpringHill Suites Lake Charles

Address: 1551 West Prien Lake Road, Lake Charles, LA 70601
Region: United States > Louisiana > Lake Charles
Price Range: $159 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Lake Charles 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Springhill Suites Lake Charles Hotel Lake Charles
Hotel Style:
#2 Romantic Hotel in Lake Charles
#2 Business Hotel in Lake Charles
#2 Family Hotel in Lake Charles
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Lake Charles staff and other travellers.
2 questions
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Pasadena, Texas
over a year ago

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Questions? Get answers from SpringHill Suites Lake Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“....maybe not close to the elevators...:-)”
 of 5 bubbles D4688AYelizabethb, 4 Jan 2017 | Read review
“Room 523 was great!”
 of 5 bubbles bs0549, 31 Dec 2016 | Read review
“All the rooms we saw were exellent”
 of 5 bubbles ourdub, 4 Dec 2016 | Read review
“The room is beautiful”
 of 5 bubbles tiffienurse, 4 Nov 2016 | Read review
“Rooms were nice. Couch, desk, microwave & frigde. Separate shower from toilet.”
 of 5 bubbles antwynettea, 23 Oct 2016 | Read review
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