SpringHill Suites by Marriott Lake Charles
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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from SpringHill Suites by Marriott Lake Charles
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#11 of 39 hotels in Lake Charles
Location
Cleanliness
Service
Value
At SpringHill Suites by Marriott Lake Charles, guests stay in accommodations that are anything but ordinary. Our Lake Charles hotel's suites and public areas are made to offer comfort for business and leisure travelers, especially travelers on extended stays. But, our hotel is also stylish and it is full of color and helpful amenities. Stay with us at SpringHill Suites by Marriott Lake Charles and take advantage of modern accommodations (all suites!) filled with many thoughtful amenities, all without an extra cost! Enjoy a spacious guest suite with a plush bed, pull-out sofa, flat-panel TV, and kitchenette. Also, relax knowing we have a refreshing indoor pool and heated whirlpool to unwind in, a free daily breakfast to fuel you up, and a chic Lobby bar offering cocktails until 10 p.m. Plus, you get a superb location when you stay with us, near casinos and right off the I-210.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Bar / lounge
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English
Location
Full view
Contact
1551 W Prien Lake Rd, Lake Charles, LA 70601-8364
Getting there
Car HireSee all Lake Charles car hire
363Reviews6Q+A63Room tips
Reviews
Traveller rating
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- 32
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Popular mentions
Booked online while visiting overnight. Pros: Check-in on 3rd floor was easy, staff friendly, room and facilities very clean. Snacks and drinks including beer/wine for sale at desk kiosk, morning coffee, cereals, juices. Cons: uncomfortable flat pillows and horrendous I-210 traffic noise late into night, beginning early morning. Not a place I will choose again due to noise.
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Date of stay: August 2021Trip type: Travelled solo
Room Tip: Maybe find a room opposite interstate side, but secondary road also parallel to building.
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Helpful
My family stayed here five nights recently for my son's baseball tourney. We found all the employees friendly and usually with a smile on their faces. Check-in was easy and our room was clean upon arrival. There are just a couple of things that kept me from giving this a five rating. First, neither of the dryers were working in the hotel, which meant that we needed to go to a local laundrymat to wash and dry our clothes. Also, my husband thought that the office desk chair in the room was extremely uncomfortable and a little worn. Other than that, we enjoyed our stay and we would definitely stay here again.
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Date of stay: June 2021
Value
Cleanliness
Service
Helpful
We had a trip planned to Lake Charles to visit friends. She became ill and we have to reschedule the trip. I called to cancel the morning of the arrival and the girl at the desk said their local office policy is 48 hours. No refund, no offer to reschedule us, nothing but “thank you”, and hang up. We stay at Springhill all over the southern states. And we have never encountered this. As a Marriott loyal customer and loyalty member, this is very bad. We will never stay there again. $205 per night was already high, but we felt worth it compared to the other options. Bad policy. Greedy management and ownership. Stay elsewhere.
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: Stay somewhere else.
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1 Helpful vote
Helpful
The hotel meet our expectations for Marriott quality and cleanliness . Staff was friendly and courteous. Room was large, clean, and quiet. Hotel served there pre pandemic breakfast. Parking was more than adequate. On the down side the AC was noisy and bed was very soft.
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Date of stay: May 2021
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
If you're thinking about staying here, RUN, don't walk, away! Rooms were marginally clean, staff was absent most of the time, and no manager to be found at the property. When we checked in, the desk agent was on the telephone with a personal call, and never ended her personal conversation. She handed us keys without ever saying a word to us! The worst experience was waking up to find our room in inch-deep water. Our slippers were soaked and we couldn't get to the bathroom without wading through water. When we tried to call the front desk for assistance, there was no answer. After 15 minutes of trying to call for help, my husband went downstairs to find 2 people standing at the front desk with no agent in sight. When he returned to the room, we waited more than 45 minutes for assistance to arrive, and I had to call Marriott Bonvoy to get their help getting someone from the hotel to respond. When it was finally determined that the problem could not be fixed, the Marriott representative told me that we would get a new room. My husband had to slosh through the water again to go downstairs and get the new keys. He was told that there was no cart available and no one to assist us with the move. I asked to speak to a manager and was told that no manager would be available until Monday, which was 3 days after we checked out. What a joke! This was our first, and most assuredly our last stay at SpringHills Suites.…
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Date of stay: December 2020
Location
Service
Sleep Quality
1 Helpful vote
Helpful
PRICE RANGE
US$93 - US$172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites lake charles hotel lake charles
LOCATION
United StatesLouisianaLake Charles
NUMBER OF ROOMS
108
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Claim Your Listing Frequently Asked Questions about SpringHill Suites by Marriott Lake Charles
What are some of the property amenities at SpringHill Suites by Marriott Lake Charles?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at SpringHill Suites by Marriott Lake Charles?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SpringHill Suites by Marriott Lake Charles?
Guests can enjoy free breakfast and a lounge during their stay.
Is parking available at SpringHill Suites by Marriott Lake Charles?
Yes, free parking is available to guests.
What are some restaurants close to SpringHill Suites by Marriott Lake Charles?
Conveniently located restaurants include O'Charley's, Texas Roadhouse, and Panera Bread.
Are there opportunities to exercise at SpringHill Suites by Marriott Lake Charles?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at SpringHill Suites by Marriott Lake Charles?
Yes, dry cleaning and laundry service are offered to guests.
Does SpringHill Suites by Marriott Lake Charles offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to SpringHill Suites by Marriott Lake Charles?
Many travellers enjoy visiting Henning Cultural Center (13.2 km).
Is SpringHill Suites by Marriott Lake Charles accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.