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Holiday Inn Express Hotel & Suites Lake Charles

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Holiday Inn Express Hotel & Suites Lake Charles
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105 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Lake Charles
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Showing 105: English reviews
Austin, Texas
Reviewed 2 April 2016 via mobile

This is a hotel. That's it. It was clean. The bed was comfy. There was coffee and a coffee maker in the room. Free breakfast. Expensive. To me one night here should have been maybe $80. However it was a lot more than that. But, I definitely was not about to drive all over looking for something better. It was...

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Helpful?
Thank Turdburg
Charmaine S, General Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

Thank you "Turdburg" for sharing your feedback with us. We appreciate your recent stay at our hotel. I am pleased to hear you found us to be "exactly what you would expect", your comfy bed, clean room, complimentary breakfast and new Keurig coffee maker in your room. I am sorry our price didn't meet expectations as to our high weekend...

Waco
Reviewed 29 February 2016

On the South Side of Highway 10 at MLK, This is a well kept older property. Food, Beds, Rooms, all are very good and acceptable. The service, from greeting until leaving, it above average. Petula is a stand out employee for Holiday Inn. Would happily stay here again if passing through.

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Helpful?
Thank Robert H
The Woodlands, Texas, United States
Reviewed 21 February 2016 via mobile

Used my points to stay here..the South location had no points availability. The one - king room hss strangely oversized carpet area,...like they had a whole separate King bed in there and removed it for ADA. The lighting in the room has an institutional fluorescent feel, and the colors seem washed out. The imitial problem was right away the window...

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Helpful?
Thank Paul M
Charmaine S, Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

Thank you for your feedback "Paul M" regarding your recent visit at our hotel. Please accept our sincerest apologies for the disturbance you have experienced during your stay due to the A/C and freeway noise. Rest assured that these issues mentioned has been taken care of. We regret that you decided to leave. Thank you for recognizing our staff and...

Fairbanks, Alaska
Reviewed 10 February 2016

Easy to get to. Just down the street from the freeway off ramp, this was a clean, friendly place to stop for the night. It was very quiet, although we were on the side away from the street we came in on. Coffee pot in the room for early rising, small refrigerator in room, but also a wide variety of...

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Helpful?
Thank Alaskans187
Charmaine S, General Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

Thank you so much "Alaskans187" for your 5-Star review of our hotel. Thank you for sharing your wonderful experience with us. We are pleased to hear you enjoyed our hospitality, and that our location right off I-10 freeway was convenient for your stop. We appreciate your highlights of our amenities and property. It's something our staff takes great pride in, so we...

Opelousas, Louisiana
Reviewed 16 January 2016 via mobile

Conveniently located on your left when you exit to highway 171 South, just south of interstate 10. Everything Lake Charles is within 10-15 minutes away. This 15 year old property looks new. And even though it's located on a major throughway, it's surprisingly quiet. What makes it a benchmark for me is sincere, caring staff. From the moment we checked...

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Helpful?
Thank Paul C
Charmaine S, Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

Thank you so much "Paul C" for your recent stay with us. We greatly appreciate you taking the time to share your wonderful feedback and such beautiful highlights, your review means everything to us. Thank you for finding our hotel to be "A benchmark to follow". I am very pleased to hear our "southern hospitality" made your stay with us...

Hammond, Louisiana
Reviewed 16 January 2016

The lobby is very ornate but the rooms are simple and thoughtfully furnished. The staff was friendly, courteous and made sure I knew about all the aminities. The exercise room was well equipped and I was not expecting that. I will be in Lake Charles for business a lot over the next few years and this will be my hotel!

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Helpful?
Thank Phil R
Charmaine S, Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

Thank you so much 'Phil R" for sharing your wonderful review of our hotel. I am very pleased to hear our "friendly and courteous staff" made sure you knew about our hotel and the amenities we have for you to enjoy while staying with us. I am happy to hear you enjoyed your recent stay and I am delighted to...

Lake Charles, La.
Reviewed 11 January 2016 via mobile

This property charges your card $25 and then credits it back 3-5 days after you check out if you do not get any incidentals. Even though you charged the room with your card and they have it on file. Creates holy hell with Concur Electronic expense reports where any charge and credit has to have an attached receipt on the...

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Helpful?
1Thank TimG1960
Charmaine S, General Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

Thank you very much "TimG1960" for your recent stay with us. We appreciate you taking the time to share your feedback . We apologize that your recent stay with us did not meet all expectations. We do regret the inconvenience the $25 deposit had on your overall experience. We do hope to have the opportunity to welcome you back in...

Jacksonville, Florida
Reviewed 25 December 2015

Terrific location. Stopped here driving a U-Haul truck across the country. Breakfast was terrific. Rooms were a bit tired, but the lobby was really nice.. The bed was comfortable, which is the most important piece of a hotel experience. Was not the best Holiday Inn Express I had visited, but after a 16 hour day in a U-Haul truck, it...

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Helpful?
Thank Craig G
Charmaine S, General Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

Thank you so much "Craig G" for your review of our hotel. We appreciate you taking the time to share your experience with us. I am very pleased to hear you found our hotel to be a "Terrific location" and how "comfortable your bed was ". We are happy our bed met your expectations, "which is the most important piece...

Reviewed 20 November 2015 via mobile

Just what we needed. A pit stop on our way to Houston. Staff was very nice. Breakfast hit the spot. Rooms were pretty nice. Would stay here again. The only issue was that the room seemed a little wet from humidity when we got in. Seemed to go away when we got the air flowing.

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Helpful?
Thank Jeremy W
Leslie, Arkansas
Reviewed 9 November 2015 via mobile

Front desk people are nice and greet you but how ever if you are staying there do to a job in the area and you have 2 types of cards on file keep in mind they do not look and make sure that they are charging the right card this has happened to us numerous of times when it could...

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Helpful?
Thank Bk1978jk
Charmaine S, General Manager at Holiday Inn Express Hotel & Suites Lake Charles, responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for all the inconvenience you have experienced during your visit with us. We did our follow up with the card holder and profile information and got everything all set to where the personal card was deleted in our system and on profile....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites - Lake Charles the finest hotel in Southwest Louisiana. Our hotel offers 81 spacious rooms or you can treat yourself to one of our suites equipped with a Jacuzzi bathtub. We can host your next meeting or small reception in our meeting room that can accommodate up to 50 guests.Our Lake Charles hotel is centrally located with easy access to I-10, Conoco, PPG, Sasol, Cit-Con, Westlake Petrochemicals, Citgo and Westlake Polymers. Try your luck at the nearby Lake Charles Casinos, Isle of Capri, L'Auberge Du Lac and play golf in their Tom Fazio designed golf course. Take a relaxing stroll through downtown Lake Charles or experience one of Lake Charles area golf clubs, Pine Shadows, Mallard Cove or Graywood Plantation Golf Course. We are in close proximity to McNeese State University and Lake Charles Regional Airport. Our dedicated staff at the Holiday Inn Express Hotel & Suites is here to make your stay comfortable and enjoyable. Hotel discounts available for AAA members and senior citizens with a valid ID at check-in. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Lake Charles

Address: 402 Martin Luther King Highway, Lake Charles, LA 70601
Region: United States > Louisiana > Lake Charles
Price Range: $144 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Lake Charles 2.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Holiday Inn Express Lake Charles Hotel Lake Charles
Holiday Inn Lake Charles
Lake Charles Holiday Inn
Hotel Style:
#5 Business Hotel in Lake Charles
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Lake Charles staff and other travellers.
2 questions
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Corpus Christi, Texas

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Questions? Get answers from Holiday Inn Express Hotel & Suites Lake Charles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King Jacuzzi room is very large, quiet, and at the top of the stairway”
  • The King Jacuzzi suite is very luxurious.
 of 5 bubbles tlpounds13, 11 Nov 2016 | Read review
“get the king suites”
 of 5 bubbles 416nathanielm, 2 Nov 2016 | Read review
“Ground floor, has a slow elevator.”
 of 5 bubbles BossRino, 11 Oct 2016 | Read review
“Very good free breakfast. Very good bed and pillows.”
 of 5 bubbles Gunslinger37, 18 May 2016 | Read review
“Rooms not fronting the street are very quiet.”
 of 5 bubbles Alaskans187, 9 Feb 2016 | Read review
5 of 5