We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Inn & Suites

avatar-imageavatar-imageavatar-image
Traveller (43)
Room & Suite (30)
Dining (8)

View prices for your travel dates

Choice Privileges member rate available
Hotel direct offer!Book Direct For Lowest Price!
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#36 of 40 hotels in Lake Charles
Location
Cleanliness
Service
Value

Everyone needs a place to lay their weary head. For travellers visiting Lake Charles, Quality Inn & Suites is an excellent choice for rest and rejuvenation. Well-known for its proximity to great restaurants, Quality Inn & Suites makes it easy to enjoy the best of Lake Charles.

Rooms at Quality Inn & Suites provide a refrigerator and a desk, and guests can stay connected with free wifi.

In addition, while staying at Quality Inn & Suites guests have access to 24 hour front desk. You can also enjoy a pool and breakfast. Need a place to park? Free parking is available at Quality Inn & Suites.

While in Lake Charles, you may want to check out some of the restaurants that are a short walk away from Quality Inn & Suites, including BBQ West (0.6 mi), El Tapatio Mexican Cuisine (0.8 mi), and Buffi's Peaux Boys (0.8 mi).

During your visit, be sure to check out popular history museums like Mardi Gras Museum of Imperial Calcasieu and Imperial Calcasieu Museum, which are all a short distance from the hotel.

Whether you’re travelling for business, pleasure or both, Quality Inn & Suites is sure to make your visit to Lake Charles one worth remembering.

Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Golf course
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Non-smoking hotel
Secured parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Vending machine
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Show more
Room features
Air conditioning
Desk
Housekeeping
Safe
Telephone
Coffee / tea maker
Kitchenette
Hair dryer
Iron
Wake-up service / alarm clock
Refrigerator
Show more
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
2.0 of 5 stars
Languages Spoken
English
Hotel links
Special Offer:Book Direct For Lowest Price!
88Reviews2Q+A11Room tips
Traveller rating
  • 13
  • 10
  • 15
  • 13
  • 37
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Lindsay B wrote a review Jul 2023
Leduc, Canada2 contributions
This is not a review praising this property , it is however one of the nastiest hotels I’ve ever stayed at , very poor service, breakfast nasty , they leave the he bread out all day in display, flies were actually in the display, nothing fresh. The carpet was so dirty you actually cannot tell what colour it was when installed I’m guessing 20 years ago, onward up the stairs you run into the stale smell of nasty, repairs that are half done , partially paint walls and repairs , this didn’t change in the month I was here, on to the room, some cheap attempt to remodel the room with laminate flooring , which is fine , but it wasn’t clean , there was a picture I’m assuming that was on the wall at one time , that was ripped off and the holes are still there no attempt to fix or reinstall, I had to ask the front desk to clean out the fridge of food that was left behind from previous guest, at the time of check in I stated and asked the the room be serviced every other day , and I was told that wasn’t a problem , not until it didn’t happen! I came back from working one evening to find my bed stripped of its bedding and laying on the floor, I asked for it to be made , they did send someone who tried to make a terrible attempt to make the bed , with the bedding and sheets that were on the floor , how gross! And really a 2 year old could have did a better job. This was the final straw of staying in this property. So if you want to stay here you go ahead , set your sights well below anything you’ve come to know with Quality Inn / choice rewards, even when I made complains to cooperate, they seemed less interested , and offered a whopping 8000 points , I had to deal with a different person each and every email , not just one person , I’m not sure what has happened to customer service but there doesn’t seem to be any here. Good luck
Read more
Date of stay: June 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Veena G wrote a review Jun 2023
1 contribution
love the newly renovated rooms. To my surprise the rooms have FULL KITCHENETTE with kitchen sink. Even the kitchen sink as hot and cold water. Hotel is located right off the I210 and close by to golden nugget, LA burge and Newly opened Horseshoe casino. I had an emergency and hotel staff was extremely helpful. The manager was also available at midnight to help with my issue. This hotel really believes in customer service. I had a chance to stay for 2 weeks at the hotel and I was provided room service everyday. They even provide special room service on request. I love the new showers and the vanity mirror in the bathroom with backlight is amazing. Will surely visit next time.
Read more
Date of stay: May 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Serena J wrote a review Jun 2023
1 contribution
Stayed at the hotel for the weekend. Amazing staff and location. Was visiting Lake Charles for casino and stayed at the hotel. The hotel is very safe and staff is very vigilant. Pool was great to use and rooms very new and fresh. Every item in the room was new. I earlier stayed with other big hotels and franchise, but with the price, the hotel was so much worth it. they have full kitchen in the rooms which allows some cooking in the room. The air-condition is really awesome and the room was cold when I entered. Room has 40 inch high def tv which was awesome. Their cable and wifi was good. The tv picture quality was really really HD. I watched a game and had so much fun. Highly recommend this hotel to everyone.
Read more
Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Gwen F wrote a review May 2023
1 contribution
+1
Upon arrival to the hotel at approximately 10pm, the front desk clerk did not check my ID, which I am sure was against protocol. He was friendly but very flustered & was complaining that it had already "been a night." We were there for a youth baseball tournament. There was suspicious behavior (drugs, alcohol, prostitutes) on the premises. Four cop cars arrived at the hotel and escorted individuals out of their room. Don't be fooled by the "renovation." The rooms were musty smelling; gum & unidentifiable dried stuff on the walls; rust on the lamps. Bed extremely uncomfortable. The carpet in the halls was not clean. Myself, nor my child, did not sleep well due to fear of something bad happening or my car getting broken into. I repeat DO NOT STAY HERE FOR YOUR SAFETY AND SANITY!
Read more
Date of stay: May 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Lori M wrote a review Mar 2023
San Antonio, Texas1 contribution
+1
One out of 5, if I could do zero I would. Roach infested, almost everything broken in breakfast area, dirty, stains on walls and bedding, missing curtains, and surprise charges. Choice hotel customer relations no help at all. Don’t go here!
Read more
Date of stay: March 2023Trip type: Travelled with friends
Room Tip: DO NOT STAY HERE! Management and corporate customer relations zero help.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Lucindia J wrote a review Nov 2022
1 contribution
Great hotel for price. Super friendly and helpful staff. Great hot breakfast. I recommend staying at this hotel anytime you wanna bring your family indoor pool under renovations going to be a wonderful and beautiful property when completed
Read more
Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
sande wrote a review Feb 2022
23 contributions1 helpful vote
One of the amendities is "hot breakfast", NOT there! After 3 days in Biloxi MS with La Quinta and Comfort Inn & Suites hotels with hot breakfast, was disappointed that for the same price there is none here at this Quality Inn. First time I've run into in at any Quality Inns. Booked a "suite", it wasn't, just a regular room. Left the door of the refrigerator open as the freezer needed to be defrosted. Cigarette burn in the bed cover in the "non-smoking room".
Read more
Date of stay: February 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Repost
Helpful
Share
avatar-image
Lina_Hill wrote a review Oct 2021
2 contributions
I arrived at Quality Inn on October 13th to check into a room I booked earlier that day. When I arrived I was told that I actually booked the room for October 25th. I explained I needed the room for October 13th. The clerks said she doesn’t have any available rooms and she will cancel the room I have booked and all I have to do is call the customer support number and I would get a refund. I called customer support they informed me that my room was canceled I would be refunded and they booked me for a different Quality inn that same night. A couple days has passed and I notice I still was not refunded for the hotel that was booked on the 25th of October . So I called customer support again on October 24th and they told me that they are unable to cancel or refund my money because it’s was a prepaid fixed rate so they informed me that they emailed the manager and to contact the general manger of the hotel so they can process the refund for me. I went to the hotel October 25th and talked with the front desk clerk the manager was gone for the day. I was willing to just stay the night instead of my money being completely wasted. But the night clerk told me again the room was canceled (she remembered me from the first interaction) and I should have been refunded. They had no room reserved for me. October 26th I finally get a hold of the manager and she told me. “I should have called earlier on the 25th if I wanted a room because they were all booked up. This was a prepaid fixed rate room that I could not get out of. And now the story is I should have called to confirm I wanted a room that I already paid for. They did not keep their end of the bargain the room should have been reserved if I could not get a refunded for it point blank. I asked for a free voucher for another night since she claims she can not refund me. she only offer a 15% discount. They got a free $115.02 out of me…something needs to be done about this. Horrible Customer Service
Read more
Date of stay: October 2021
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Mary S wrote a review Oct 2021
2 contributions
My daughter and I chose this hotel on the fly. SHOULD HAVE READ REVIEWS!!! We arrived in late afternoon and headed for the casinos. Returned late and tired. Discovered TV didn't work even after the desk clerk came to help. After showering and washing hair found hair dryer broken. Desk clerk came with key to another room so I could use dryer there. (???!!!) But that was trivial compared to the clumps ....CLUMPS! .... of hair I found when I pulled back the sheets. (They sent up a girl with a clean sheet) And when the bedside lamp was turned on it showed disgusting stains on it. We were totally grossed out. Checked out next morning and tried to get in touch with manager. Made several calls but she wouldn't call back. PS Was foolish enough to get a cup of coffee there. Creamer curdled! OMG! What an awful place!
Read more
Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
davidH4482DS wrote a review Sept 2021
Little Rock, Arkansas195 contributions88 helpful votes
We were put in a room on the 3rd (top) floor because they are the ones that have been renovated since the devastating hurricane 13 months ago. We got a rate of $116 a night for 3 people, which wasn't too bad. The lady at the front desk was very nice. We got to our room and were pleasantly surprised by a few things, my favorite being the rear-lit mirror in the bathroom and the glassed, walk-in shower. We also liked that it had a mini kitchen. Wished we had known before we got here. The queen beds were comfortable. My wife is always disappointed when there's no carpet. And the curtains were dark, but light streamed in through the sides and above the curtains. There was no trash can in the bathroom and no phone in the room to call the front desk to ask for towels and toilet paper, which were both in short supply. Because of the ongoing renovations there was NO breakfast and no workout facility, even though their website says they have both. Our room was quiet except for the idiot in the room next door who banged on the wall around 10:30 the first night. Of course you can't hold the hotel responsible for idiot guests. This will be a nice place worthy of your stay when renovations are completed. It is in a good location on I-210 around the southeast side of Lake Charles.
Read more
Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Previous
123456
Not the right property for you?
There are more places to choose from in the Lake Charles area.
PRICE RANGE
S$101 - S$113 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sleep inn lake charles, lake charles sleep inn
FORMERLY KNOWN AS
Sleep Inn & Suites
LOCATION
United StatesLouisianaLake Charles
NUMBER OF ROOMS
67
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

QUALITY INN & SUITES: UPDATED 2023 Hotel Reviews, Price Comparison and 86 Photos (Lake Charles, LA) - Tripadvisor

Frequently Asked Questions about Quality Inn & Suites
Which popular attractions are close to Quality Inn & Suites?
Nearby attractions include Altitude Trampoline Park (1.0 km) and Lake Charles Ward 3 Recreation (1.2 km).
What are some of the property amenities at Quality Inn & Suites?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Quality Inn & Suites?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at Quality Inn & Suites?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Quality Inn & Suites?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Quality Inn & Suites?
Conveniently located restaurants include BBQ West, FUJI Japanese Steakhouse & Sushi Bar, and El Dorado Mexican Grill.
Are there opportunities to exercise at Quality Inn & Suites?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at Quality Inn & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Quality Inn & Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Quality Inn & Suites?
Many travellers enjoy visiting Dryden General Store (6.6 km).
Is Quality Inn & Suites accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.