Stayed 4 nights in Lake Charles while responding to Hurricane Ida. Overall, the rooms provide no amenities except for towels and bed linens. Be prepared to bring everything to make yourself comfortable while staying. The room was clean with no issues. The night person, and sadly did not get her name was warm and caring. She displayed exceptional customer service. I was truly humbled with her caring attitude.
I checked into WoodSpring Suites expecting a clean room and at least the typical basic hotel services such as making up/cleaning the room (as advertised), decent Wi-Fi, taking out the trash, changing sheets twice a week, and a clean room, safe property. I stayed two weeks and although I asked the front desk several times to make up/clean my room - no one came. The room went two weeks without cleaning or being made up except by me! When I asked about having someone take out the trash at least, the front desk manager said to take it out myself (which I refused to do)! I had to go and get my own new linens, make my own bed, etc. Wi-Fi had a good signal but was totally useless as far as connecting to anything. There were also small roaches in the room (likely from trash building up in all the rooms since that was apparently self service). I would not recommend anyone to stay here - it is definitely worth spending a few extra bucks to stay at an extended stay that provides at least the basic services you expect when lodging. …
Worse hotel I've ever booked. The pictures on the website is NOT what we walked in to. Not even close! The refrigerator is rusted, the rooms are small, the toilet is sitting so close to the floor you may as well stand! And the biggest problem is the ROACHES! NEVER IN MY ENTIRE LIFE HAVE I HAD A ROOM WITH ROACHES! Will never stay here again! Moved out and got a better deal and room at Tru!
I stay here 4 nights a weeks. Always clean, always friendly. Really love to be able to cook when I get home from work. Bring your own pots and dishes though. they are not provided. They are pet friendly with a fee, just another added benefit!
Staying by the week at this hotel - best rate around. There is no pool. They have clean rooms but very small. Perfect for one person. Cooktop stove, microwave, full size fridge. Quiet area. Pets are allowed.