3175 Holly Hill Rd Hotel is directly off W Prien Lake Rd, Lake Charles, LA 70601-8501
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About
#1 of 40 hotels in Lake Charles
Location
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Value
Feel welcome the moment you arrive at Hampton Inn Lake Charles, LA, a modern hotel near the city's business district, Lake Charles Downtown Lakefront Boardwalk and the Charpentier Historic District. Enjoy easy access to exciting retail, dining and entertainment options, including authentic Cajun resturants, bustling dance halls, glittering casinos and beautiful championship golf courses. An ideal base for business and lesiure guests, this Lake Charles hotel is close to popular attractions, including the USS Orleck Naval Museum, the DeQuincy Railroad Museum, Bord Du Lac Park and Adventure Cove.
Settle into an inviting guest room at this hotel in Lake Charles, LA, equipped with modern amenities to make you feel at home, including a microwave, a mini-refrigerator and a flat- screen LCD TV. Stay connected with free WiFi at the spacious desk, refresh in the well-lit bathroom and sleep soundly in the clean and fresh Hampton bed.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Languages Spoken
English, French, Italian
Location
36Car recommended
Grade: 36 out of 100
20Restaurantswithin 1 km
0Attractionswithin 1 km
3175 Holly Hill Rd Hotel is directly off W Prien Lake Rd, Lake Charles, LA 70601-8501
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Staff was awesomely nice and welcoming…..BUT 2 rooms we had were old and dirty, spots on the floor, bathroom needed a deep cleaning, water spots and rust on bathroom faucets, microwave and refrigerator were dirty on inside. Me and hubby had to clean both rooms. We only stayed for 1 night luckily. Breakfast was good and staff made sure breakfast bar was clean.
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Review collected in partnership with Hampton
Date of stay: June 2023
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
Moved to this hotel after problem with my reservation elsewhere, but couldn’t have worked out better. All of the staff was very welcoming and accommodating. Rooms were clean and breakfast daily was adequate
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Review collected in partnership with Hampton
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Adam Carter, General Manager at Hampton Inn Lake Charles
Responded 18 Jul 2022
Thank you for staying with us! We are happy that you had such a great time and that we were able to help you during your time in Lake Charles. We hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This is what $230 per night gets you. We stayed on June 23, 2023 in room 202. The hallway was hot & stuffy like no AC was on. The chair in the room was absolutely filthy, and completely crusted with stain after stain after stain. There was a bench at the end of the bed that had multiple droplet type stains and I can only imagine where those disgusting stains came from. These stains were not from one or two stays. These stains are from multiple stays over months or even years. My husband went down and spoke to the evening manager. Her only solution was to have us check out and go stay somewhere else… Seriously?!? There was no offer to clean or even remove the stain filled furniture. It’s embarrassing that they think it’s OK to present this kind of furniture to paying guests. I spoke to the manager in the morning and she was apologetic, but offered the excuse that they are planning on renovating their rooms soon. That’s no excuse to have such filthy furniture. I feel like I would’ve got a clean her room at Motel 6. Also the coffee maker was dirty and missing the part that you put the coffee grounds in.…
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from ADAM CARTER, General Manager at Hampton Inn Lake Charles
Responded 27 Jun 2023
Thank you for staying with us. I am very sorry about the issues you experienced. We will be getting with the maintenance and housekeeping team to ensure the issues in the room you stayed were addressed. If you do not mind, please reach out to leadership at your earliest convenience so that we can better assist you with this.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As an extended stay guest in this property, I enjoyed the ambient and the hospitality of all the staff. Most of the time I worked 5 days a week out of my room, and I experienced no inconvenient. Highly recommended.
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Review collected in partnership with Hampton
Date of stay: June 2023Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ADAM CARTER, General Manager at Hampton Inn Lake Charles
Responded 27 Jun 2023
Thank you for staying with us! We love having you and please let us know if you need anything.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My husband is working in lake Charles for 6 weeks and staying at Hampton inn off of holly hill road. I came to stay the weekend with him and found this hotel to be superb and the staff to be the most kindest group we have experienced in our past 5 years of all his travels around America. I was greeted by every staff member with a hello and a smile. We stayed on the 4th floor and the housekeepers were very thoughtful when helping us decide what to do around the lake. They are proud of their hard work keeping this hotel one of the cleanest we’ve been in in many years. I want to say thank you for all their hard work and passion in their hotel that welcome so many families to this wonderful city. Thank you. Thank you.
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Date of stay: March 2023Trip type: Travelled on business
Value
Location
Service
Room Tip: Enjoy your stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ADAM CARTER, General Manager at Hampton Inn Lake Charles
Responded 27 Jun 2023
THank you for staying with us! We are happy that you enjoyed your stay and that you found our team accommodating. We loved having you and hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Quick trip to a Lake Charles and we’ve stayed here many times in the past but this is the first time we’ve had a bed that was so hard that we had trouble sleeping. I actually woke in the middle of the night sore on one side. We also didn’t have a soap dispenser in the bathroom (the bracket was there) and no bar soap. The front desk clerk was nice but I couldn’t get a late check out, which is part of the AARP discount, because they were sold out the next day. On a good note, the AC worked well as it was so chilly for a good nights sleep (if it weren’t for the extra firm mattresses). Front desk clerk: at checkout; was very nice and it was a quick and easy checkout. I have mixed feelings about this stay. They still operate the casino shuttle but only certain days and only 5-10pm.
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Date of stay: March 2023
Value
Location
Service
Room Tip: The entrance is off the roundabout, but in a hard to access location.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from ADAM CARTER, General Manager at Hampton Inn Lake Charles
Responded 20 Mar 2023
Thank you for staying with us. I am sorry to hear about the issues you experienced, and we would love the opportunity to speak with you. Please reach out to leadership at the hotel at your earliest convenience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The good: All of the people I interacted with were very friendly and helpful. The breakfast was above average. Same offerings as most Hamptons, but the eggs were much tastier and had a great, not chewy texture. My bed was comfortable, and the linens smelled and looked fresh. The climate controls work well and ran quietly. The area feels safe and is very convenient, but this is one of many hotels clustered together. There have to be better options here. The bad: The rooms that I stayed in were by far the most beat up of any Hampton Inn I have ever stayed in. My first room had really awful stains on both the desk and straight-backed chairs. I put a towel over the desk chair when I had to sit down. The bathtub tile on the wall was stained and looked like it needed cleaning. The wall next to the vanity had little reddish brown speckles that looked to me like dried blood. It smelled a little musty, and there was no bath mat for the shower. All the furniture was beat up with the finish knocked off in multiple places. The night manager was nice enough to move me to a second room when I complained. This was better but not great. The furniture in this room was still beat up. The straight-backed chair was stained, but much less than the other room, and office chair was leatherette and looked fine. I had a bath mat but no clock. The room fridge froze solid my water bottle and leftovers overnight. There was no obvious way to adjust the temperature. When I called the front desk to ask how to fix it, she guided me over the phone to pull the whole unit out of the cabinet to reach the control on the back of refrigerator. It is kind of heavy, of course, and the whole back half was covered in a thick layer of dust. Not only was that kind of gross, but it indicates that the setting has been set to freeze for a while. There was also lots of dust under the bathroom vanity, which I discovered when a toiletry fell off. And the bathtub drain was slow. When my room key de magnetized, as they do, the front desk clerk, who I had never seen before gave me a new one with no ID. Yipes. And the lighting in my room was so dim that I struggled to see well enough to iron my shirt.…
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Date of stay: February 2023Trip type: Travelled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Adam Carter, General Manager at Hampton Inn Lake Charles
Responded 2 Mar 2023
Thank you for staying with us. I am happy to see you enjoyed your stay overall, but am sorry about the issues you had with your room. We would like to have the opportunity to speak with you regarding your stay. It is our goal to ensure our guests have a great stay and I hate that had this experience. We would have loved the opportunity to address this while you were here. Please reach out to management at your earliest convenience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room was fine except for many items including router unplugged. Desk lamp broken. There is obviously no checking of the rooms other than by a busy room cleaner whose main job is changing linens. (At least I hope they were changed.)
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Date of stay: December 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Adam Carter, General Manager at Hampton Inn Lake Charles
Responded 4 Jan 2023
Thank you for staying with us at the Hampton Inn Lake Charles. I am sorry about the issues you experienced during your stay. It is our goal to make sure every guest has a great stay and I am sorry that you had issues with the lamp. I would also like to speak with you regarding the router issue you mentioned as we do not have routers in our rooms. We take our guests' stays seriously and want to make sure that our guests are satisfied. I assure you that we do change our linens. I have reached out to you previously but I want to make sure that you are happy so please reach back out at your earliest convenience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place is horrible. Do not stay here. Stayed at Christmas and they had no water. Did not tell us this when we checked in. We checked out a day earlier and ruined our Christmas stay. Unapologetic and had the gall to try to change us full rate. Had to ask for cut rate and they only knocked off $35. Hilton was no help either. Staff was uninformed and acted like it was no big deal. Couldn’t use toilet, sink or shower.
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Date of stay: December 2022
Value
Location
Service
Room Tip: Not good staff. Not friendly at all
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Adam Carter, General Manager at Hampton Inn Lake Charles
Responded 4 Jan 2023
I am sorry about the issues you experienced during your stay. Due to the freezing conditions there was intermitent water issues and outages for the entire Lake Charles area as the city addressed the pipes around the city. I am very sorry that this affected your stay so negatively and that this issue happened to the area. We strive to ensure that our guests happy with their stay. Unfortunately this issue stood in the way of that. We tried to convey information the best we could with the information we received from local government. I assure you that we will grow from this experience and hopeflly will not have to ever experience anything like it again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a wonderful stay. The hotel is located in a safe area with several nearby restaurants, shopping, & minutes from the casinos. The room was immaculate & the beds were very comfortable. Last but not least, the ladies at the front desk were very friendly upon check in & helped resolved our internet issue. We will definitely stay at this particular Hampton Inn during our next visit to Lake Charles!
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Review collected in partnership with Hampton
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Adam Carter, General Manager at Hampton Inn Lake Charles
Responded 19 Dec 2022
Thank you for staying with us! We are sorry about the internet issue on your day of check in. Unfortunately, it affected the entire region but I am happy that we were able to assist. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$139 - US$185 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaLake Charles
NUMBER OF ROOMS
82
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Frequently Asked Questions about Hampton Inn Lake Charles
Which popular attractions are close to Hampton Inn Lake Charles?
Nearby attractions include Painting With A Twist (1.1 km).
What are some of the property amenities at Hampton Inn Lake Charles?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hampton Inn Lake Charles?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn Lake Charles?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn Lake Charles?
Yes, free parking is available to guests.
What are some restaurants close to Hampton Inn Lake Charles?
Conveniently located restaurants include O'Charley's, Panera Bread, and Chick-fil-A.
Are there opportunities to exercise at Hampton Inn Lake Charles?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Hampton Inn Lake Charles have an airport shuttle?
Yes, Hampton Inn Lake Charles offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hampton Inn Lake Charles have airport transportation?
Yes, Hampton Inn Lake Charles offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hampton Inn Lake Charles?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton Inn Lake Charles?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.