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Wyndham Garden New Orleans Airport

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252 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Greenville, KY
Reviewed 2 days ago NEW

We had reserved 3 rooms for Nov25-26. One king room and 2 with double beds as we had 2 families with children. We had been called on Nov 23 to confirm our reservation as the hotel was full due to the Bayou Classic. I confirmed our reservation. When we arrived on Nov 25 we had to wait more than 45...

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Helpful?
Thank Bonnie A
Baton Rouge
Reviewed 5 days ago NEWvia mobile

Have stayed here twice and had great service. Desk staff very friendly and quick to answer all questions. When u turned on he light it blew and maintenance solved it immediately. They do have an airport shuttle but I didn't use it. Clean rooms and comfortable bed.

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Thank Rita D
Texas City, Texas
Reviewed 1 week ago NEW

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Helpful?
Thank 495lyndaj
Amy-Lynn P, General Manager at Wyndham Garden New Orleans Airport, responded to this review

New Orleans, Louisiana
Reviewed 1 week ago NEW

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Helpful?
Thank Anthony G
Amy-Lynn P, General Manager at Wyndham Garden New Orleans Airport, responded to this review

Mobile, Alabama
Reviewed 2 weeks ago

The new renovated rooms are AMAZING! They are spacious and clean. The staff are all very nice, and the entire hotel is bright and clean. We met the General Manager and Housekeeping Director on our floor while they were walking rooms, and it was great to see the attention to detail. We will definitely be back!

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Helpful?
Thank jblythe12016
Amy-Lynn P, General Manager at Wyndham Garden New Orleans Airport, responded to this review

Dear jblythe12016, We sincerely appreciate the outstanding review from your recent stay with us! We strive to pay attention to the detail, as we know that is what our guests expect when they stay with us! We appreciate your business, and are so delighted to hear you enjoyed your clean and spacious room. We look forward to seeing you again...

Reviewed 3 weeks ago via mobile

We recently visited this Wyndham branch on arrival my family and I waited one hour and thirteen minutes for a shuttle that supposedly comes every ten min, arriving the hotel the front desk gave us a single room after the booking stated a double then argued that it was a single even after we showed him the reservation, after reaching...

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Helpful?
Thank Denzel N
Amy-Lynn P, General Manager at Wyndham Garden New Orleans Airport, responded to this review

Dear Denzel N, We are sorry to hear that your experience with us was anything less than enjoyable. We do take our guests feedback very seriously, and will be sure to address the issues you have encountered with our team. To be clear, we do not offer a 10-minute shuttle, as that is feasibly impossible. Our shuttle runs every 30...

Baton Rouge, Louisiana
Reviewed 3 weeks ago via mobile

We visited this hotel on our way out of town. The rooms on our floor didn't seem to have been remodeled yet. Still, beds were comfortable and they allowed us to park here for the duration of our vacation and take their shuttle. However, when we woke in the morning the entire nightstand was covered in ants! Without the kids...

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Helpful?
Thank ALaLa722
Amy-Lynn P, General Manager at Wyndham Garden New Orleans Airport, responded to this review

Dear ALaLa722, Thank you for your feedback on your recent stay with us! We are surprised to hear that you had an issue with ants in your guestroom, as this has not been a previous issue we have encountered. We will be sure to double check all of our guestrooms to be sure this kind of issue does not occur...

Reviewed 3 weeks ago via mobile

As always my stay was awesome .... bill the bartender is such a delight to be around and makes me feel very welcome. " fancy" Nancy my server always goes above and beyond to make sure I'm satisfied and have everything I need . Andy the front desk clerk is awesome and friendly and makes me feel right at home...

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Thank john b
Amy-Lynn P, General Manager at Wyndham Garden New Orleans Airport, responded to this review

Dear john b, Thank you so very much for your 5 star review! We are delighted to hear that you enjoyed your stay with us, and that our employees make you feel welcomed! We appreciate your business, and look forward to seeing you again soon!

Atlanta, Georgia
Reviewed 3 weeks ago

My wife and I stayed 4-nights (10-14 NOV 2016). It was the first time we'd been on vacation in 10-years; and it had been 30-years since we were in New Orleans. It was a very good stay for us, over-all. Renovations are still underway, so there are negatives that go along with that... But first the positives: The staff! They...

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Thank gifted72
Amy-Lynn P, General Manager at Wyndham Garden New Orleans Airport, responded to this review

Dear gifted72, Thank you for your honest feedback on your recent stay with us! We are thrilled to hear that our staff was accommodating and helpful during your stay. We are also excited to hear that you spent your vacation with us! Thank you for understanding our growing pains during our renovation process, and for your patience during this time....

Jackson, Mississippi
Reviewed 4 weeks ago

Got no rest left early would not stay at motel.bed was lumpy noise of remodeling was just as loud as interstate within 1000 feet of motel .they were using lift to put tile in room above room from outside on Saturday morning was reason for leaving so early.

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Thank 77lesterc
Amy-Lynn P, General Manager at Wyndham Garden New Orleans Airport, responded to this review

Dear 77lesterc, We are disappointed to hear that you did not enjoy your stay with us due to the renovations we are currently undergoing. We have made sure to place our renovation process on all of our booking engines so that our guests have a clear expectation of our work in progress. We do hope that you will reconsider us...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located just 4 miles from the New Orleans airport and only 9 miles from the French Quarter and Downtown New Orleans, our hotel provides a relaxing and quiet environment for business and leisure travelers alike. This recently renovated and newly flagged hotel with free Wi-Fi throughout the hotel on a recently increased 50Mbps fiber backbone, should cater to all of your internet needs. Our full service restaurant is open for all 3 meals or enjoy the solitude you want through Room Service. Join us in our lounge after a long day for nightly drink specials and happy-hour. We offer complimentary shuttle service to and from the airport, just contact the front desk to reserve your time. Our staff is here to meet your every need and make you feel welcome in your home-away-from-home. Welcome to the new Wyndham Garden New Orleans Airport! ... more   less 

Additional Information about Wyndham Garden New Orleans Airport

Address: 6401 Veterans Memorial Blvd, Metairie, LA 70003-3939 (Formerly Four Points by Sheraton New Orleans Airport)
Region: United States > Louisiana > Metairie
Price Range: $150 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Wyndham Garden New Orleans Airport 3*
Number of rooms: 220
Reservation Options:
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Also Known As:
4 Points By Sheraton New Orleans Airport
Four Points By Sheraton New Orleans Airport Hotel Metairie
Sheraton New Orleans Airport
Four Points Metairie
Metairie Sheraton
Metairie Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden New Orleans Airport staff and other travellers.
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Questions? Get answers from Wyndham Garden New Orleans Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor 3 was great!”
 of 5 bubbles jblythe12016, 21 Nov 2016 | Read review
“Bed was awful lumpy not clean they were remodeling noise was loud using lift to put tile through window above my room . You could hear road noise ,like it was coming thru the room . Didn't get much rest left early and tried ”
 of 5 bubbles 77lesterc, 13 Nov 2016 | Read review
“I got a Balcony room!”
 of 5 bubbles bhavik222, 31 Oct 2016 | Read review
“Room on the west side are near the pool....”
 of 5 bubbles _danatozel, 25 May 2016 | Read review
“Stay somewhere else”
 of 5 bubbles resajo, 21 May 2016 | Read review
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