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Residence Inn New Orleans Metairie

266 reviews
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Traveller (59)
Room & Suite (52)
Dining (3)
Overview
  • Excellent55%
  • Very good30%
  • Average10%
  • Poor4%
  • Terrible1%
Travellers talk about
“new orleans”(84 reviews)
“social hour”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
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Offers from Residence Inn New Orleans Metairie
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (266)Write a Review
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Traveller rating
138
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11
4
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138
79
27
11
4
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All reviewstwo bedroom suitenew orleanssocial hourfront deskfrench quarterliving areawafflesthe sofa bedbasketball courthome away from homefull size refrigeratorminute drivegreat place to staynice hotelfamily vacationfresh fruithotel of choice
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11 - 15 of 259 reviews
Reviewed 22 October 2017 via mobile

My family stayed two nights and were very pleased. They have a great hotel and the staff is excellent. My wife went to the main desk at very early and asked for an umbrella. The gentleman working the night shift at the desk offered to...More

Thank Jayco26foot
Response from Olivia B, Manager at Residence Inn New Orleans MetairieResponded 23 October 2017

Thank you for staying with us, and for taking the time to leave a review! Our staff will do whatever it takes to make our guests feel at home - we'll be sure to commend our night auditor for going out of his way to...More

Reviewed 11 October 2017 via mobile

We spent one night in this hotel--clean, pleasant, staff were very nice, hotel was clean, breakfast was good. We took a cab into the French Quarter from the hotel--about $25 one way with a tip. But parking down there is such that we thought taking...More

Thank Sheila A
Response from Olivia B, Manager at Residence Inn New Orleans MetairieResponded 13 October 2017

Thank you so much for choosing to stay at the Residence Inn Metairie, and for taking the time to leave a great review! We're so glad you enjoyed your stay with us, as well as your time in the French Quarter, and hope to see...More

Reviewed 10 October 2017

This was not my first choice for the area, however the stay was comfortable, clean and convenient to my customer location. My check-in was a little odd, in that I requested a king bed in a one bed room. The desk agent was not certain...More

Thank P0nomo
Response from Camille H, Operations Supervisor at Residence Inn New Orleans MetairieResponded 17 October 2017

P0nomo, Thank you for staying here at the Metairie Residence Inn. We greatly appreciate your feedback. I will speak with the desk agents to make sure they know the differences between the rooms types. When your travels bring you back to the Metairie area it...More

Reviewed 20 September 2017

I booked a stay at the Residence Inn in Metairiee from 9/16 - 9/19. The location is perfect. 15 minutes from the airport, and 15 minutes to the French Quarter.We had 9 rooms. Half were studio and the other half were 2 bdrm suites. It...More

Thank boston-iggy
Response from Olivia B, Manager at Residence Inn New Orleans MetairieResponded 21 September 2017

Thank you so much for your kind words - I'm thrilled to hear that your group loved the hotel! We are located just close enough to everything you could want to visit, but far enough from the craziness to feel serene and peaceful. We look...More

Reviewed 17 September 2017

The hotel is nice and the rooms are beautifully decorated. Kitchenette with everything you need to feel at home but the front desk staff needs some customer service training. Unfriendly and not helpful at resolving a simple mix up with a possible extension. Residence Inn...More

Thank Natdidit
Management response:Responded 17 September 2017

Natdidit, Thank you for staying with us here at the Metairie Residence Inn. Our full kitchens are one of the many highlights of the hotel. As far as the mix up with the extension I would really like to talk to you and get further...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$158 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Metairie
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$158 - US$340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Metairie
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (59)
Room & Suite (52)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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rkweatherford
7 November 2017|
AnswerShow all 6 answers
Response from romancegirl | Reviewed this property |
not far at all...less than 15mins
0
Votes
Melissalong2
23 September 2017|
AnswerShow all 4 answers
Response from romancegirl | Reviewed this property |
I would uber...much cheaper...and as far as time...no time...because of the festival, drivers are plentiful..PLENTIFUL
0
Votes
goochave
15 February 2017|
AnswerShow all 3 answers
Response from Olivia B | Property representative |
We do not have a shuttle to the French Quarter, but we'd be happy to arrange a cab for you! Uber is also active in our area.
0
Votes
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12
Room Tips
"Next time I would request a room facing the courtyard. The outside rooms face an alleyway bordered by a not..."
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"If you're on the third floor, ask not to be under a flood light"
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"I would advice a room facing the street, it can get pretty loud"
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"Every room...whatever room you get you will NOT be disappointed"
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