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Residence Inn New Orleans Metairie

Residence InnUS$189*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$189*
US$189*
US$189*
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Residence Inn New Orleans Metairie
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235 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn New Orleans Metairie
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Showing 229: English reviews
Reviewed 8 February 2017

The desk staff, Camille and Brian were absolutely fabulous! Deborah Smiley, the breakfast chef, is compassionate, professional and really prepares a wonderful spread! The property is freshly renovated and is kept up extremely well by maintenance. Stated another way, here is a sense of pride established by the wonderful people!

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Helpful?
Thank Karl M
Management response:

Dear Karl M, Thank you so much for staying with us at the Metairie Residence Inn hotel. We greatly appreciate you taking the time to fill out a survey about your experience here. I will let Camille, Brain, and Deborah know about the great impact they had on your stay. When your travels bring you back to the Metairie area...

Reviewed 8 February 2017

A big THANK YOU to Yolanda, our host for the guests social supper on Monday evening. It was refreshing to have someone take a genuine interest in us and our travels as well as provide a wonderful feast. Thanks again, Yolanda. Remember to put Australia on your vision board - you'll get there.

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Helpful?
Thank Shirley D
Management response:

Dear Shirley D, Thank you so much for staying with us here at the Metairie Residence Inn. We appreciate the time you took to fill out a survey about your experience here . I will let Yolanda know about the impact she had on your stay. When your travels bring you back to the Metairie area it will be our...

Reviewed 8 February 2017 via mobile

Although we had a bit of trouble actually getting to this hotel, it was perfect! We had a 2 bedroom, 2 bathroom suite. The room was big and very clean! There were four adults and we never felt crowded. We only stayed one night, but it was a very pleasant stay and we couldn't have asked for more. Breakfast in...

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Helpful?
Thank Puppycake
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for sharing your comment through TripAvdisor, we are glad that you selected the Metairie Residence Inn hotel for your stay and that we met your expectations from the type of room you had, the breakfast we served, the distance from the highway, cruise port and the outstanding staff service. We hope to see you in the near future...

Cleveland, Ohio
Reviewed 5 February 2017 via mobile

Visited with the family.. better then 5 star resorts in Florida. Elegantly simple. Rooms clean and brand new. Comfortable beds. Super gracious front desk staff Camille and Brooke shine and went out of their way to make us comfortable- toothpaste crib everything with good cheer. Breakfast delicious and filling -Deborah S and Yolanda also went out of their way to...

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Helpful?
Thank erdoc2015
Management response:

Dear Erdoc2015, Thank you for staying with us here at the Metairie Residence Inn. We greatly appreciate your feedback. I will let Camille, Brooke, Yolanda and Deborah know about your feedback regarding the great service you received from them. When your travels bring you back to the Metairie Area. It will be our pleasure to serve you again.

Charlotte, North Carolina
Reviewed 3 February 2017

Visiting New Orleans for a family event and my sister and I stayed in a one of the very well appointed 2 bedroom suites. It was perfect for us! The room was very comfortable - Beds are great - fully equipped kitchenette - And the hotel staff is second to none...Brooke checked us in and we met her manager (sorry...

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Helpful?
Thank afschoel
Martha B, Camille Haney Operations Supervisor at Residence Inn New Orleans Metairie, responded to this review

Dear Afschoel, Thank you for staying with us here at the Metairie Residence Inn. I will let Brooke, and Yolanda know about the amazing service you received from them. When your travels bring you back to the Metairie area, it will be our pleasure to serve you again.

Reviewed 26 January 2017 via mobile

Clean and nice hotel. Reasonable location (if you have a rented car that's easy). They offer afternoon drinks and light dinner (inclusive) so that's not bad. We suffered from the terrible noise coming from the back of the hotel done by a truck which was doing municipality works all night. The front desk claimed they didn't know about it beforehand,...

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Helpful?
Thank MedSim U
Management response:

Dear MedSim U, Thank you for staying here at the Metairie Residence Inn. Thank you for taking the time to share you feedback about the noise which was from a truck going on for multiple nights. We will do our best to notify guests, so we can prevent this in the future. When your travels bring you back to the...

Charleston, South Carolina
Reviewed 26 January 2017

I had a great time at this hotel and will definitely stay here again on my next trip to New Orleans. The rooms are exceptionally clean and well maintained and the service staff are outstanding. Notable individuals who really helped me and "sealed the deal" for my wanting to return are "Camille" from the front desk, Yolanda (evening meal assistant)...

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Helpful?
Thank leonard713
Management response:

Dear Leonard713, Thank you for staying with us at the Metairie Residence Inn. We pride our self's on providing service that make our guest feel like family. I will definitely pass your experience along to Camille, Yolanda, and Mrs. Debra. When your travels bring you back to the Metairie area it will be our pleasure to serve you again.

East Lansing, Michigan
Reviewed 23 January 2017 via mobile

It was a pleasure staying in the hotel. Deborah Smiley was wonderful making sure everyone is well fed happy during breakfast hours, which is so important to start the day off on the pleasant note. Will most definitely visit again!

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Helpful?
Thank 77AV77
Martha B, Camille Haney Operations Supervisor at Residence Inn New Orleans Metairie, responded to this review

Dear 77AV77 , Thank you for staying at the Metairie Residence Inn. We are glad that your experience meet your expectations. I will be happy to share your feedback with Mrs Deborah about the amazing service you received from her. We look forward to serving you again when your travels bring you back to the Metairie area.

Reviewed 15 January 2017 via mobile

My wife and I for the last year stay here almost every 6 weeks when we come back to see family and friends. We love this hotel and keep coming back. We stayed here the first time in 2007 and have come back periodically ever since. The new updates to the property are awesome, both inside and out. The breakfast...

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Helpful?
Thank David H
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Mr. David H, thank you for sharing your comments on TripAvdisor Brian was very happy to see. Thanks for the great comments on our newly renovated hotel we are very excited about the updates. Thanks for staying with us and hope o see you in the near future.

Alpharetta, Georgia
Reviewed 13 January 2017

This is an older Residence Inn, but is in pretty decent shape. It has a very accessible location to I-10 and the Causeway Bridge. The fitness room is OK with all the equipment in good condition. WIFI worked well in my room. You will find a standard Residence Inn Breakfast. My room was nice and clean with everything in working...

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Helpful?
Thank Sherpa2286
Martha B, Manager at Residence Inn New Orleans Metairie, responded to this review

Thank you for your review. Sorry that we did not meet your expectation with the evening Mix, glad that you like the cleanliness and the condition of the hotel. Hope to see you again when traveling in the Metairie area.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Residence Inn New Orleans Metairie

Address: Three Galleria Boulevard, Metairie, LA 70001
Region: United States > Louisiana > Metairie
Price Range: $228 - $400 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn New Orleans Metairie 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Residence Inn New Orleans Metairie Hotel Metairie
Residence Inn Metairie
Metairie Residence Inn
Hotel Style:
#3 Family Hotel in Metairie
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn New Orleans Metairie staff and other travellers.
4 questions
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Vermont
2 months ago
Gilbert, Arizona
7 months ago
East Berkshire, Vermont

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Questions? Get answers from Residence Inn New Orleans Metairie staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get there before all the rooms are gone, not a bad one in the house!”
TwoPesos-78, 10 Mar 2017 | Read review
“Check your rate”
WhynotTravelMore, 10 Mar 2017 | Read review
“this is an extended stay motel. rooms have kitchens”
jmrcg, 3 Mar 2017 | Read review
“Don't get a room near the sport court. Otherwise, every room seems fine. We find the first floor most convenient and perfectly quiet.”
mysally, 14 Feb 2017 | Read review
“2nd or 3rd floor”
K525LOkarlm, 9 Feb 2017 | Read review
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US$189* /night
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